Singapore legislation

Section 10

of Travel Agents Act 1975

Section 10

Board may require licensees to inform customers of notice under section 9

Amended by47/201747/201747/201747/201747/2017

(1)

Where the Board has served a written notice mentioned in section 9(4) on a licensee, the Board may also require the licensee to inform each of the following in writing, and in such form or manner as the Board may specify, of the Board’s notice:

(a)

a person who, as at the date the Board serves the written notice, has a contract with the licensee for the licensee to supply a travel product, and in respect of which the licensee has not fully performed the licensee’s obligations;

(b)

any other person who, in any way, communicates with the licensee during the specified period in relation to a travel product.

Amended by47/2017

(2)

A licensee who is required by the Board to inform a person mentioned in subsection (1) of the Board’s notice must inform the person of that fact —

(a)

for a person mentioned in subsection (1)(a) — within 2 working days after the date the Board serves the written notice; and

(b)

for a person mentioned in subsection (1)(b) — within 2 working days after the date of the first communication from the person, if the 2 working days fall in the specified period, or before entering into a contract with the person for the licensee to supply a travel product, whichever is earlier.

Amended by47/2017

(3)

A licensee who contravenes subsection (2) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $4,000.

Amended by47/2017

(4)

In this section, “specified period”, in relation to a licensee, means the period starting on the day the Board serves a written notice on the licensee under section 9(4) and ending —

(a)

subject to paragraph (b), 3 months (or any longer period that may be prescribed in substitution) after that day; or

(b)

if the Board makes a decision under section 9(1) within the period mentioned in paragraph (a) —

(i)

where the decision of the Board is to suspend or revoke the licensee’s licence, on the day the decision becomes effective under section 9(6);

(ii)

where there is an appeal against the Board’s decision and the Board’s decision is reversed, on the day the decision is reversed; and

(iii)

where the Board decides not to suspend or revoke the licence, on the day of the Board’s decision.

Amended by47/2017

(5)

A written notice in section 9(4) includes a written notice of intention to suspend a licence given before 1 January 2018.

Amended by47/2017