Section 20

The Registrar may, on such conditions as the Registrar may impose, permit a respondent, at any time before an order on the claim has been made by the Registrar or the tribunal, to admit the claim against the respondent orally by telephone.

The Registrar may accept any admission to the claim in writing by the respondent if such admission is received before any order on the claim had been made by the Registrar or the tribunal.

The Registrar may reject an admission purportedly made under subsection (1) or (2) and direct the respondent to appear (personally or by a representative permitted under section 23(2)) at the consultation or before a tribunal.

If the Registrar is satisfied that an admission under subsection (1) or (2) is in order, the Registrar may make an order under section 35 against the respondent and the order has effect as if it were an order of a tribunal under that section.

Any order made by the Registrar under subsection (4) may be set aside on the application of the respondent if the Registrar is satisfied that the admission was not made by the respondent or with the respondent’s authority.

An application under subsection (5) must be made within one month after the date of the order or such further period as the Registrar may allow.