Section 18

the extent, hours and general level of the services to be provided by licensees;

the extension of the operating hours of the services provided by the licensees;

the maintenance and operation of the rapid transit system;

the provision of travel information systems and directional signs for the purpose of ensuring integration of rapid transit systems with transport services and facilities and developments surrounding the respective rapid transit systems operated by licensees so as to enhance railway passenger services;

the security and safety of persons who use or who are engaged in any work on the rapid transit system; and

any other matters affecting the interests of the public in connection with the services provided by licensees.

may require the licensee concerned (according to the circumstances of the case) to do, or to refrain from doing, the things that are specified, or are of a description specified, in the direction;

takes effect at the time, being the earliest practicable time, that is determined by or under that direction; and

may be revoked at any time by the Authority.

must give notice to the licensee —

informing the licensee of the proposed direction and setting out its effect; and

specifying the time within which representations or objections to the proposed direction may be made by the licensee in connection with the proposed direction,unless the Authority, in respect of any particular direction, considers that it is not practicable or desirable that such notice be given; and

must consider any representations or objections which are duly made by the licensee under paragraph (a)(ii).