Singapore legislation
Section 57
Section 57
Exclusion of liability of public postal licensees and public parcel locker network operator
(1)
A public postal licensee shall not be liable in respect of any injury, loss or damage suffered by any person by reason of —
any loss, misdelivery or delay of or damage to any postal article in the course of transmission by post;
any failure to provide or delay in providing any postal service or any equipment associated therewith or service ancillary thereto;
any failure, interruption, suspension or restriction of any postal service or service ancillary thereto or delay of, or fault in, any communication by post;
any loss of secrecy in communication arising from the use of any postal service; or
any wrong payment or delay in payment in connection with any remittance of money through the public postal licensee or any other irregularity in the document used in connection with the remittance,which is due to the act or default of another person, or an accident or some other cause beyond the control of the public postal licensee.
(2)
Despite subsection (1), in the event of the loss of or damage to any article enclosed in or forming part of a parcel or an insured postal article, or the loss of any registered postal article while in the custody of a public postal licensee, the licensee may pay an indemnity in accordance with the provisions of the Convention regulating the affairs of the Universal Postal Union or any international agreement to which Singapore is a party.
(3)
The public parcel locker network operator is not liable in respect of any injury, loss or damage suffered by any person by reason of any of the following, which is due to the act or default of another person, or an accident or other cause beyond the control of the public parcel locker network operator:
any loss of or damage to any parcel that is placed in any public parcel locker;
the non‑receipt or late receipt by the intended recipient of any parcel placed in any public parcel locker;
the non‑collection or late collection by a delivery service provider of any parcel placed in any public parcel locker;
the inability to use, or any interruption, suspension or restriction of the use of, a public parcel locker;
any loss of secrecy in communication arising from the use of a public parcel locker.