Singapore legislation
Regulation 9
of Casino Control (Patron Dispute Resolution) Regulations 2009
Regulation 9
Record of proceedings to be kept
Subregulation 1
The record of every proceedings before the Patron Dispute Committee for a reconsideration shall include —
the name and particulars of the patron, the casino operator and any employee of the casino operator concerned;
the particulars of the inspector’s decision to be reconsidered;
a summary of the evidence provided by the parties to the proceedings in sufficient detail to enable the Authority to comprehend the course of the proceedings;
any other information relevant to the decision of the Patron Dispute Committee; and
the decision reached by the Patron Dispute Committee and the reasons for its decision.
Subregulation 2
The record of proceedings shall ––
be signed by the chairman, or the member presiding, and the members of the Patron Dispute Committee who participated in the reconsideration; and
be submitted to the Authority.
Subregulation 3
The secretary to the Patron Dispute Committee shall keep and maintain —
records of every request for reconsideration made under regulation 6;
all records of proceedings before the Patron Dispute Committee under these Regulations; and
where any appeal is made, the records of the decision of the Authority in each case.
Subregulation 4
The casino operator and the patron concerned shall not be entitled to any copy of records made or kept under paragraph (1) or (3).