Mr Speaker, Sir, since the new MediShield Plus and also NTUC Income's Co-Pay Assist Schemes are going to be intertwined with the medical benefits scheme and since several MPs have already raised questions about the medical benefits scheme and what can be done for the civil servants, I wish to take this opportunity to lead Members through these various schemes. I think this would address the point raised by Mr Loh Meng See that the Government should provide assurances to the civil servants. To understand the new medical benefits scheme, we have to go back a little bit to the first principles in our health care financing policy. We have always said that we uphold the importance of personal responsibility. And this means that we should save for our medical expenses. That is why we have Medisave. Medisave is for that purpose. The person's savings for medical expenses are supplemented by Government subsidies for outpatient treatment as well as for stays in subsidised wards in Government and restructured hospitals. For those who incur serious illness and have to stay in hospital for lengthy periods, there is MediShield. Finally, there is Medifund, if you cannot afford to pay the bill after these resources have been exhausted. There is a safety net. So this is the existing situation. In accordance with the principle of self-responsibility through Medisave, ie, people should save for their medical expenses and build up their Medisave account, the White Paper recommends that employers should make voluntary additional Medisave contributions for their employees over and above the existing statutory contribution rate. And this is in lieu of part of whatever they have been giving out as medical benefits in kind. So there is an additional 1% Medisave in place of, partially, whatever they have been giving out as benefits in kind. There are several advantages to this and this explains why we are moving towards the MSO scheme in the civil service. The advantage of giving Medisave instead of medical benefits in kind is that it encourages the employees to use medical services responsibly. The employees would have the maximum freedom to choose and decide how they want to use their Medisave. If they use their Medisave sparingly, then whatever is in excess will go back to their Ordinary Account. This scheme also does not tie the employee to any particular job. So this is why we encourage employers to give the 1% additional Medisave in lieu of what they are providing for. The civil service is leading the way in this transition by instituting a new medical benefits scheme, called the Medisave-cum-Subsidised Outpatient Scheme (MSO), for new officers. Under this scheme, the civil servants receive 1% additional Medisave in lieu of hospitalisation benefits, and also an outpatient subsidy of up to $350 per year. For existing officers, those who are already serving in the civil service, they have three choices. Option A is to stay on the old system, ie, the Co-payment on Ward Charges Scheme. Under the old system, they co-pay 20% of ward charges for themselves, but 50% for their eligible dependants. Outpatient treatments are free. This old medical benefits scheme has been there, I think, for many years, maybe since the 1950s. And we started charging a bit of co-payment back in 1972 or so. If civil servants opt to stay on this old scheme, they have to stick to their old salary scale as at 31st December 1993. Any future salary revisions will be different from those who opt into the other two schemes, because in future the people who stay on the old scheme will receive medical benefits whose value will increase over time. Option B, called the Comprehensive Co-payment Scheme (CCS), is a modification of this. The co-payment level is 15% of the total hospital bill and outpatient bill for the officer himself and 40% for the dependants. If civil servants opt for Option B, they will enjoy the 1994 salary revision. The third option, Option C, is what I have described earlier. It is the Medisave-cum-Subsidised Outpatient Scheme (MSO). I have already gone through the features of this scheme. Officers who opt for MSO will enjoy the 1994 salary revision. Since the announcement of the new medical benefits scheme, we have received quite a lot of feedback about an upsurge of anxiety among the civil servants. Members of this House have brought it up during the last two days' debate also. Many of the civil servants do not understand what are the options open to them. Existing civil servants have three options. Some of them do not even know that. There is also confusion over how each option works for them - methods of payment, what levels of co-payment, how to pay, etc. I think their anxiety is understandable. Health care is a very emotional subject. When you are in good health, you do not worry very much about medical expenses. But once you fall ill, the expenses come in. And if you have a serious illness, your medical bills can come to considerable amounts. Now, under the new medical benefits scheme, the civil servants only hear about having to pay more. Many think that they would be worse off. As I said, they have expressed their sentiments to us. There is a sense of being let down, even a sense of betrayal, to put it very strongly. This is in their own words. But this is not justified. Actually, the Government has every good intention to take care of the medical needs of the civil servants. The salary increases will fully cover any additional outlays they incur. We have made careful calculations on such incremental expenses, ie, additional expenses, and have made sure that the salary increases will more than cover such additional expenses. I think much of the anxiety and confusion can be allayed if the officers can see some actual calculations on what are their additional costs. They can then see how MediShield helps and can also consider whether they need additional insurance under MediShield Plus or under the NTUC Co-pay Assist scheme. With your indulgence, Mr Speaker, Sir, I would like to go over some calculations and examples with Members of the House. Can I ask the Clerk of Parliament to distribute a set of tables (Cols. 259 - 276)? [Copies of tables distributed to Members]. tables - ANNUAL OUTPATIENT CO-PAYMENT UNDER OPTION B, INCREMENTAL CO-PAYMENT ON HOSPITAL BILL FOR OFFICER ON OPTION B, ANNUALISED INCREMENTAL COST OF HOSPITAL BILL UNDER OPTION B, ANNUALISED INCREMENTAL OUTPATIENT AND HOSPITALISATION EXPENSES UNDER OPTION B COMPARED WITH ANNUAL SALARY GAIN, REIMBURSEMENT COMPUTATION FOR BASIC MEDISHIELD, RENAL DIALYSIS, ANNUAL INCREMENTAL MEDICAL COST OF OPTION B WITHOUT AND WITH CO-PAY ASSIST PLAN (Cols. 259 - 276) Just now, we were talking about how civil servants may want to choose between the different options. We think that most civil servants would choose between Option A and Option B. To reiterate, Option A is the old scheme. Option B is the new Comprehensive Co-payment Scheme. This is the option that I would be talking mainly about. We think that most civil servants will opt eventually for Option B, the Comprehensive Co-payment Scheme. Why? Because for most officers, they will enjoy, first, the full benefits of the 1994 salary revision and future salary revisions. Second, the pay increase will exceed the additional co-payment. Third, they can afford additional insurance coverage if they want to cover the additional co-payment. This is where the Tables would be of help. Under Option B, the officer co-pays 15% for himself and 40% for his eligible dependants. Table 1 is about the amount of outpatient co-payment expenses he has to come up with. How do we arrive at those figures? Based on a PSD survey of 10 departments in 1992, only 70% of civil servants used outpatient services at the polyclinics, specialists' outpatient clinics and private clinics; 30% did not. The average bill for an officer himself for outpatient expenses is $180 per year. So under Option B, the Government will subsidize 85% of the bill. The officer only pays 15% and this 15% comes to $30 per year. Similarly, we found out the figures for the officer's dependants. Average expenditure is $120 per year per dependant. Because the civil service subsidizes 60% under Option B, the dependant pays only 40% of that and this comes to $50 per year. Row 2 of the Table adds up the outpatient co-payment for the officer and his wife. In the third row, it is the officer, his wife and two children. For each dependant, it is $50 per year, so the total for the family adds up to $180. I think most people are not worried about the outpatient expenses. They are more worried about hospitalisation. Under the old scheme, the officer co-pays 20% of the ward charges for in-patient bills. But ward charges only cover the bed and the meals. Total hospital bill covers a lot of other things, such as investigations, X-rays, and sometimes operation fees. This 20% co-payment under the old scheme works out to be around 7% of the total hospital bill. Under Option B, the officer will co-pay 15%. This represents only an additional 8% as compared to the amount he used to have to pay, and the Government pays the rest. Likewise, under the old scheme, the dependant co-pays 50% of the ward charges, but this 50% works out to be only around 17.5% of the total hospital bill. So the incremental cost to the dependant is 22.5% (i.e. 40% - 17.5%). Table 2 (Cols. 259 - 260) gives you an idea of what is the incremental, that is, the additional co-payment on a hospital bill for an officer under Option B, based on what he has to pay as an additional outlay, that is, the extra 8%. This Table gives you not just the average but also the percentiles. Table 2 - INCREMENTAL CO-PAYMENT ON HOSPITAL BILL FOR OFFICER ON OPTION B (Cols. 259 - 260) But Table 2 is on hospital bills. You have to also remember that people are not hospitalised every year. You can work out the probability of hospitalisation in a person's life-time and according to age groups. There is also differentiation by gender. I would not bother you with the details, but a very simple rough guideline is that, on the average, men below 60 are hospitalised once every 10 years. For women, it is slightly higher at 1.5 times in 10 years because this is related to child birth and so on. If we spread out the extra co-payment, that is what is presented in Table 2, over every year, i.e. annualize the incremental cost of a hospital bill for the different divisions of officers (Divisions I, II, III and IV), the annual extra costs are shown in Table 3. To read Table 3 (Cols. 261 - 262), you should just concentrate on the "Average" column because it is very near the 75th percentile already. This Table gives you the figures of the annual incremental cost of the hospital bill under Option B. If you compare this Table with the salary increases the civil servants are receiving, you will see that under Option B, the salary increases for all Division I to IV officers are several times the additional amounts of medical costs they would incur, even though they pay a higher co-payment now. Table 3 - ANNUALISED INCREMENTAL COST OF HOSPITAL BILL UNDER OPTION B (Cols. 261 - 262) Table 4 (Cols. 263 - 264) shows the average incremental cost per year for outpatient plus hospitalisation expenses, ie, everything combined, annualized, and compared to the minimum annual salary gain for officers from Divisions I to IV and their families. There is a clear indication from Table 4 that under Option B, the salary increases are more than sufficient to cover the annual incremental cost of medical expenses, both outpatient and hospitalisation. Table 4 - ANNUALISED INCREMENTAL OUTPATIENT AND HOSPITALISATION EXPENSES UNDER OPTION B COMPARED WITH ANNUAL SALARY GAIN (Cols. 263 - 264) With some more examples, I will show you how, under the existing Basic MediShield, all the officers will benefit and will get some help from this insurance scheme. Members have brought out the point that a lot of people do not understand how MediShield works. In the Ministerial Statement we have worked out examples for MediShield Plus. The same principal structures apply to Basic MediShield. I want to show you how, even under Basic MediShield, people can receive quite a bit of help. If I may refer you to Table 5 (Cols. 265 - 266). This is a case of a very serious illness, 21 days of hospitalisation in Class C ward. I choose the removal of breast cancer with reconstruction as an example. It is one of those things that women are vulnerable to, and it is a major operation. Actually this kind of bill can be applied to other equally serious conditions, for example, bone cancer, liver cancer, open heart surgery. For Class C ward, 21 days, major operation, the hospital bill comes to $1,607. MediShield, if you remember, has a deductible. For Class C, it is $500. And for each category of expenditure, there is an upper claim limit. For room and board for 19 days, the limit is $100 per day times 19. So $1,900 should be the claimable limit. The actual bill is only $1,235; so it is under the limit, and you can claim for the entire item. Intensive care, two days. For Class C, the limit is $200 a day. So, the upper limit is $400. Your bill is $142, again, you can claim for the entire item. Surgical procedure - this is a Table 7, major operation - the upper claim limit under Class C ward is $600. All the limits to claims are in the Annexes to the Ministerial Statement. So if you want to study further, you can refer to them. Table 5 - REIMBURSEMENT COMPUTATION FOR BASIC MEDISHIELD (Cols. 265 - 266) For this person, the total claimable amount under MediShield is $1,607. This does not mean that he does not have to pay anything at all at this point. You must minus the deductible of $500. So the actual claimable amount is $1,107. But there is also the feature of 20% co-insurance. So 20% of $1,107 is $221, which the patient has to bear. In the end, MediShield pays $885, the patient pays the deductible of $500 and co-insurance of $221, altogether $721. So 55% of the total hospital bill is borne by MediShield and 45% by the officer. This case applies to anyone who comes under MediShield in Class C ward. The civil servant is much better off because the Government pays 85%. So if the civil servant is not covered by MediShield, the Government already pays 85% for him, and he himself pays $241. For the dependant, because Government pays 60% of the total bill, he pays only 40% for the dependant - $642. Under MediShield, it would have paid a total of $885. So it covers entirely his 15% co-payment as well as his dependant's 40% co-payment. I go over these Tables carefully with you because a lot of people say that they have not seen how MediShield works. I think with these Tables, Members of the House may be able to show their constituents how these computations are worked out. The same principle applies to a Class B2 bill, Table 6 (Cols. 267 - 268). For outpatient renal dialysis, Table 7 (Cols. 269 - 270) - a lot of people are very worried about chronic illness and their bills - for class B2 and C, the hospital bill is $480 per month. MediShield pays 80% of the hospital bill, subject to the limit of $600 per month. So it comes to $384. The patient pays $96. For the civil servant, without MediShield, he pays only 15%, which is $72; his dependant pays 40% or $192. With MediShield, the civil servant pays $0, and his dependant also pays $0. So MediShield really helps a lot. Table 6 & 7 - REIMBURSEMENT COMPUTATION FOR BASIC MEDISHIELD, RENAL DIALYSIS (CLASS B2/C) (Cols. 267 - 270) The next Tables 8 (Cols. 271 - 272) and 9 (Cols. 273 - 274) show that even for Division 1 and II officers, Basic MediShield helps. For the same kind of operation and the same length of stay - if you choose to stay in class A, you incur a bill of $14,120 - how does MediShield help you? Here you have to note that because MediShield is pegged at B2 rates, so the room and board claims limit is pegged at B2 rate, which is $100 per day. So the maximum claimable limit for 19 days is $1,900 only, and this principle goes down the line. The maximum claimable amount under MediShield is $2,900 for the whole bill, but for class B2, your deductible is $1,000. After that, you have to co-pay 20% ($380). In the end, MediShield pays $1,520 and you pay $12,600 which represents 89% of the bill. But civil servants are again covered by the Government's 85% subsidy and their dependants by the Government's 60% subsidy. So if you look down the Table, you will see how MediShield also helps Division I and II officers who stay in class A ward. With these examples, it should be quite clear that Basic MediShield helps everybody. Tables 8 & 9 - REIMBURSEMENT COMPUTATION FOR BASIC MEDISHIELD, RENAL DIALYSIS (Cols. 271 - 274) Table 9 on renal dialysis at Class A/B1 charges shows the same principles at work. I think you can study Table 9 at your own leisure. The above examples show that if the officers are covered by MediShield, they pay either nothing or a very small fraction when they incur large hospital bills. If you look at Table 8 again, with Basic MediShield, a civil servant pays only 4% of the bill because the Government pays 85% already, and MediShield pays 11%. However, for dependants who stay in class A and B1 wards, they are not fully covered by MediShield and the 60% subsidy from the Government. The dependants end up having to pay about 29% of the total bill. So this is where NTUC Income's Co-pay Assist comes in. If people feel that, even with Basic MediShield, the amount they have to co-pay for their dependants is something that they do not want to bear, they can pay a premium and go on the NTUC Income's Co-pay Assist scheme. This scheme will result in the officers and their dependants co-paying at approximately the same level as before. Instead of 40%, they now pay 20%. Instead of 15%, they now pay 7.5%. There are some advantages to NTUC Income's Co-pay Assist insurance scheme. If I can bring you to Table 10 (Cols. 275 - 276) - this is the last of the tables I will refer to - please look at the column on the left-hand side on the "average incremental costs per year". This column is actually transferred from Table 4; it refers to the additional annual medical cost for officers who opt for Option B. And this covers both outpatient and hospital expenses. For Division I (Ward A), female officer pays $65 extra; male officer with no dependant, $55 extra, etc. Compare this column with the last column on the right-hand side, the annual salary gain, you will see that for all officers (Divisions 1, II, III, IV), the minimal annual salary gain of $400 - this is calculated on per month increment times 15 months - is more than sufficient to offset your average incremental cost per year (the first column compared with the minimum annual salary gain in the last column). Many officers have gained much more than the minimum sum, as the median income gain column indicates. They are much, much more comfortably off. If the officer takes up NTUC Income's Co-pay Assist scheme, it only pays for hospitalisation, so he still has to pay something for outpatient treatment. This is what the middle part of the Table is about - NTUC Assist premiums plus your own outpatient outlay. Of course, the premium varies with the age group, because hospitalisation rates differ between age groups. So there are different outlays. Table 10 - ANNUAL INCREMENTAL MEDICAL COST OF OPTION B WITHOUT AND WITH CO-PAY ASSIST PLAN (Cols. 275 - 276) You can see that for all Division officers, the younger ones are going to be all right if they opt into NTUC Income's Co-pay Assist scheme. They can both pay for the premium plus the outpatient charges and have something left over. It is only among the older age groups (50 and above) that those people who receive only a minimum salary increase may not want to spend that amount on NTUC Income's Co-pay Assist. In fact, only the last row of Division I and the last row of Division II officers show that a male officer in the 50 and above age groups with a wife and two children would probably find that their sums do not break even. But it is very unlikely that at age 50 to 60, or 60 above, an officer will still have two dependent children. So these are not really realistic figures. Finally, let me go to the post-retirement benefits. There is a lot of concern about officers who will be retiring. For those who have retired on pensions, there would be no change to their medical benefits. For serving officers on pensionable services, upon retirement, the Government will continue to bear the bulk of the pensioners' and their wives' medical costs at 85% and 60% respectively. This refers to those who opt for CCS. Upon retirement, the Government will still continue to pay 85% of the hospitalisation cost and 60% for the wife. In addition, the Government will contribute 1% to Medisave based on the last drawn salary for the lifetime of the pensioner. In any case, the incremental cost of post-retirement benefits is relatively low. Some Tables have been worked out, again based on the idea of annualised incremental cost versus 1% additional Medisave the Government will pay into these pensioners' Medisave accounts. The PSD has done calculations and found that the 1% Medisave contribution is enough to cover the average yearly incremental medical cost for all officers and their wives in all the Divisions. Together with the salary gain during their service, pensions and their accumulated Medisave and, if necessary, they can draw on MediShield, a pensioner is very well covered, even for exceptionally high bills. If a pensioner wants to have additional psychological assurance, he may want to take up some insurance scheme. In the Ministerial statement, the Minister has already given an indication that PSD has consulted insurance companies and their advice is that for civil servants, because the Government pays 85% and 60%, most civil servants will be adequately covered, especially if they also have MediShield. It would be wasteful for civil servants to have additional insurance coverage. The examples that I have given you show that only for dependants in class A and B1 wards, MediShield may not be enough to cover large hospitalisation bills. For these cases, civil servants with dependants who are eligible for A and B1 wards and who wish to co-pay no more than before, they may wish to buy the Co-pay Assist plan, because that will help them to half the co-payment rate. CPF Board will soon implement the MediShield Plus scheme and I should add that the MediShield Plus scheme is mainly designed for those with no medical benefits. It is for everybody, not just for civil servants. There are some people who work in the private sector with no medical benefits. MediShield Plus is designed for them as well as for those civil servants who opt for the MSO scheme, or for the new recruits into the civil service who must go on the MSO scheme. If serving civil servants choose Option B and if they also choose MediShield Plus, then they will be over-insured. PSD will be issuing a booklet soon. In fact, it is done in this form [indicating]. I hope they will be improving on its format, and not just come out with this. And for the Members' information, I have asked for copies to be distributed to you. There will be more examples. So if Members want, they can study all these examples at their own leisure. I understand the PSD will be briefing the individual Ministries and Departments and, in turn, they will brief their officers and explain to them the examples contained in the booklet. And if labour MPs and union leaders would also like to be briefed, I think arrangements can also be made for them. A final assurance for those people who already have chronic illness, which is one of the points raised. My explanation has shown that civil servants generally will be better off. They will be fully covered, they have salary increase and they should opt for Option B. However, if any of them face financial hardship due to serious pre-existing illness, for example, if they are already on renal dialysis or if they already have cancer, PSD is willing to consider helping them on a case-by-case basis. A few short answers to the points raised by Members. What happens to the 12% of CPF members who have not opted for MediShield? What can we do to help them now that they can see the benefit of MediShield much clearer? We will have more publicity to persuade them to opt in. They can come in. They can come into MediShield Plus also if they want, but they can only opt for either Basic MediShield or MediShield Plus. Since NTUC Income is coming out with a supplementary insurance scheme to cover the co-payment, does it mean that we will allow other insurance schemes to cover co-payments and deductibles? I think you must be very clear in your mind that NTUC Income's Co-pay Assist scheme is designed only for civil servants on Option B who want to pay no more than what they have been paying before as co-payment. In the Ministerial Statement, it is already said that NTUC Income may come up soon with some scheme similar to MediShield, with a structure that will ensure there is no excessive demand for health services, which means deductibles, co-insurance, and such features should be built in. After NTUC Income's scheme has come into operation for a certain period of time, we will think about whether other insurance companies will be allowed to follow. The age limit for both MediShield and MediShield Plus is 70 years. The NTUC Income insurance scheme covers beyond age 70. MediShield and MediShield Plus, at the moment, do not go beyond 70 years. As Government schemes, we have to be very careful. We have already raised the age limit once. MediShield was introduced in 1990, and in 1992, we raised the age limit from 65 years to 70 years already. We better proceed more cautiously. For commercial schemes, it is up to them. They have to do their sums. Thank you for your indulgence. [Applause].