ESTIMATES OF EXPENDITURE FOR THE FINANCIAL YEAR - 1ST APRIL, 1994 TO 31ST MARCH, 1995
Sir, since we have only just had a very comprehensive debate on the White Paper on Affordable Health Care, I do not propose to spend too much time discussing the structure of our public health system and our long-term plan to keep it under control so that the total burden on the people of Singapore will not be too crushing. We know that in America, it is already 14% of the GNP and estimates are that they are on course to hit 17%-18% within a few years. One-third of the value of a car built in America goes to health care. Of course, in a democracy, it is for the people to decide. But in any society, a balance has to be struck on how much to spend on health care without that burden preventing the society as a whole from making progress, because it can be too much as is the case in America. Our population is aging very rapidly. Right now, the amount of resources we set aside for health care is completely affordable. Right now, less than 1 in 10 of our population is over 60 years old. By the year 2030, over 1 in 4 will be over 60 years old. So even if we do nothing but to have this present level of health care, the proportion of GNP going to health will rise very rapidly. So we have to be mindful. We have to establish a system which is non-inflationary and which has got internal safeguards, so that all the time a sensible approach is adopted. While incentives are necessary for its proper functioning, we must not allow these incentives to result in a mad scramble for advantage. One big problem in America today is that there is too much greed in the system. It is not just greed of doctors. It is greed of doctors, of lawyers, of health administrators, of pharmaceutical companies. A system where each passes the buck to the other, each demands the most for itself. The doctor-patient relationship becomes a completely money relationship. So over the years, in survey after survey, they found that the social standing of doctors in America has been declining, and I think this is at the core of the problem they face. Something has snapped, a certain loss of responsibility, a certain mad scramble by individuals for individual gain and individual advantage. These are the kinds of pitfalls we must be very careful to avoid in Singapore. While every measure seems attractive, because so many people benefit from it, we must not forget that the road to hell is paved with good intentions. There must be a sense of what we want to be and then each step we take should lead us there. I am not saying that there should not be detours along the way, but we must be mindful of the dangers of a health system that depends too much on the State, or that depends too much on insurance which causes moral hazards. Let me now answer some of the questions raised by Members of the House. Mr Loh Meng See asked about Medifund. Can I just give some numbers here? The scheme was started in April 1993 and for the first nine months, 12,200 applications for help were received. Of these, 10,900 cases were approved and about 1,300 are still being processed. And only 36 cases were rejected. The approval rate is 99.6%. This is the ultimate insurance for Singaporeans. If all else fails, if you exhaust your Medisave, if MediShield does not cover you, your immediate family cannot help, then there is Medifund as your ultimate safety net. Of necessity, Medifund is not something we dish out without control. A careful means test is conducted. It is allocated on a case-by-case basis to ensure that the person who seeks assistance from Medifund is a genuine case. And if they are genuine, they will get it. So no one in Singapore should worry that in the event that he has got no children, no one can help him, his own Medisave is exhausted and he has got no money, that he will be left destitute and without health care. Such a situation obtains in America. It will not obtain here because of this provision. Dr Wan Soon Bee asked whether there are any plans to shift more burden on to the people of Singapore. In fact, if we think about it, however we shift the burden, it is shifted among Singaporeans, because this is our country. Whether we finance health care from taxes, from MediShield or whatever, it is us shifting the burden among ourselves. And what we want to ensure is that the sum total of all that burden which we should bear collectively is not excessive. And within it, there must be a sense that the burden is shared equally. In the Army, we learn to carry logs as a team. If there are one or two who are lazy, the remaining ones carry a much heavier burden. So we must build a system within which everyone faces pressure to carry his part of the load. Otherwise, we have freeloaders and before you know it, those silly enough to carry the burden will not be able to bear it, and then the whole thing crumbles. And that is what we must ensure. So when Dr Wan Soon Bee asks, do we intend to shift more burden to the old, to the elderly, to the sick, I say let us first remember that however we shift, the burden is borne by ourselves. He asked about the subsidy level. We are more or less there at the target recovery rates. The cost adjustments that have to be made from year to year should be to cover the normal cost of inflation, rising manpower cost, cost of medical equipment and other consumables. But we are more or less at our targeted restructured levels. That is my specific assurance to him. He asked whether we could not, for certain diseases which are catastrophic like cancers and kidney illnesses, waive the deductibles. As you know, under MediShield, what is catastrophic is not defined by illness, but defined by bill size. Because the system that we have must be simple to administer. If we start going into the details of an illness and start making fine distinctions between illnesses which are catastrophic and illnesses which are not quite so catastrophic, we will have a system which will become very contentious and will lead to heart burn among many people. So we decided from the start, when we instituted MediShield, that it shall be based on total bill size. On that basis, it is better to keep the system simple. The deductibles are not onerous. They are there to ensure that people do not make recourse to hospitalisation lightly. And if a person cannot afford it, then there is always Medifund to help him. Dr Arthur Beng made an eloquent case for outpatient capitation limit for civil servants, not to be uniformly fixed at $350, but for it to vary with the age of the patient on the basis that the expected needs of a patient would grow as he grows older. I find it very persuasive and I shall certainly commend it to the Finance Ministry for consideration. A number of MPs have spoken about the pros and cons of the managed health system - Dr Arthur Beng, Dr John Chen, Dr Michael Lim. In America, there is a trend towards it. It looks attractive because, on the surface, it seems to reduce health expenditure because there is more discipline on doctors. Sometimes patients are not happy because they feel that they are under-treated. So they get around it by establishing treatment protocols which means if you, as an informed patient, suspect that your doctor is under-treating you, then you check up the treatment protocol and you say, "Ah, the doctor didn't give me this test." Then you can either go back to the doctor or you sue him. It sounds very good on paper. But every time I hear a lawyer getting into the act, I get suspicious. Because at that point, the relationship between the doctor and the patient becomes that of a money, litigious, contractual relationship with all the accompanying pitfalls. While I do not want to dismiss the managed health system being proposed by NTUC, I think we should not be too quickly won over by its apparent seductiveness. Remember, every time we want to manage the market, we require an overseeing agency. Then there must be channels for appeals and legal redress. So there are overheads. While costs may appear to be reduced at the working level, there is a cost of overheads to be borne. Do we need it in Singapore? I am not sure. All of us from young have had recourse to our family physicians, who, as an MP said, are available everywhere. I think Dr Michael Lim said that. You see a doctor. He looks at your throat. He prescribes this, that and the other. You go back to him if it is necessary. You develop a relationship with him. He has served us well. And I do not think the costs are exorbitant. In fact, what I notice is because Singaporean parents are very concerned for their children, they are prepared to pay a premium if the particular neighbourhood doctor has a specialist degree. My wife brings my children to a paediatrician. She pays $10 more because the paediatrician has got an M.Med, MRCP or some such qualification. I do not quite know. But she tells me, "No, you cannot just send the children to an ordinary GP because he is not good enough. You have to send them to a paediatrician." You want to please your wife, so you agree. But the system regulates itself. In our case, 25% of primary health services are provided by our polyclinics and other outpatient Government facilities. This is like what NTUC Fairprice supermarket does for our retail industry. It keeps people honest. It breaks up local cartels. If a GP tries to overcharge or goes beyond what the market will bear, then there is the polyclinic there which offers an alternative. And I think 25% Government, 75% private doctors, that is not bad. But at the same time, I do not rule out the possibility that costs will continue to rise and we may have to find new methods to control it. If you belong to a company and you have many employees and you want to control the issue of medical certificates, you may negotiate with the company doctor who then undertakes either on a capitation scheme or on a retainer scheme or on a fee-for-service scheme to look after all your employees. These are private relationships which do not involve Medisave. So I do not really want to interfere in that private market arrangement and I am not convinced that there is market failure. 3.45 pm But the NTUC scheme, as Dr John Chen describes, is interesting and we should not dismiss it out of hand. They have been discussing with the Health Ministry for some time. I am prepared to have it as an experiment. If Dr John Chen is right, if NTUC is right, and they can provide a better service at lower cost for Singaporeans, then why not? We should go for it. So what we would do is, since they are asking for Medisave to be used, and I think we can allow Medisave to be used in a controlled way, maybe up to 50,000 families, let us have it as an experiment going for three, five, seven years, and at the end of that period, we make an assessment whether the managed health system does in fact provide better health care for Singaporeans. If it does, then we should encourage it, proliferate it. If not, we can go back to what we have been used to all this while. Dr Toh Keng Kiat asked whether we are still subsidising A class beds. We are not. The reason why A class beds in SGH were not raised the last time round was because they have gone beyond the targeted amount in the previous fee adjustment. So the 1992 Straits Times report that he quoted - I have not seen it - I do not quite know why there was a discrepancy. But my data tell me that they had overcharged the last time round and they decided that there was no need to raise the fees any further. Dr Toh also asked whether it was in fact right for us to absorb the GST for A class beds in Government and restructured hospitals. We have agreed to. So for the time being, that is the policy. But I think we should progressively take this away because A class patients in restructured hospitals should not be subsidised and those beds should compete on an equal basis with private beds outside. On the question of control of medical students - 150 from NUS and 30 from overseas - and whether instead of controlling by approving only 28 foreign universities we should not conduct licensing examination, my answer to Dr Toh is that it is better for us to bite the bullet and tell the student after "A" level, "Look, if you cannot get a place at one of the 28 universities, have no illusion that if you go to another university, when you come back to Singapore, you can practise". Otherwise, he will try his luck. He will go to an unapproved university. He comes back, he will sit for the examination repeatedly, hoping to get in. Since we intend to control the number of doctors anyway, large numbers of them will be disappointed and they would have spent six years of their lives going through the medical programme, coming back to Singapore and be frustrated. They will be very angry and, rightly so, and eventually they will migrate. I do not think that is a wise solution. It is better for us, since we have decided that it is necessary to control the supply of doctors, to bite the bullet and say, "Look, after "A" level, you know what the score is. If you can get into one of the 28 universities, which is not easy to get into, and they were chosen precisely because they are not easy to get into, then good luck to you." If, in some years, there are more than the expected numbers, so be it. We admit them all. On balance billing in private hospitals, the Health Ministry is still looking into the matter. It is not a problem now. We expect that it will become a problem later. So we want to study carefully before we move to control. Sometimes we have to intervene in the market heavily, sometimes we should only intervene in it lightly. On Dr Toh's query about the bill of over $20,000 for one day at the ICU at NUH, I think that was an exceptional example because the patient came in with multiple injuries at A&E. The doctors thought that this was a young patient and they would do their best to save him. They did not succeed, unfortunately. The bill came up to $20,000. I think the young man would have been covered by MediShield. And that is precisely what MediShield is for. Dr Michael Lim suggested that we should do much more to educate members of the lay public - have videos, persuade them, frighten them, show them the price list, and swamp them with information. I am not sure if this by itself will solve the problem. The doctor-patient relationship is a very special one. It goes beyond money. If it is only money, I will be very suspicious about the doctor. In our tradition, the doctor is always seen as a senior. I was discussing this with Dr Ker Sin Tze the other day and he told me that he once had a back problem. He saw Dr Kanwaljit Soin. Since then, whenever he answers questions from Dr Soin in Parliament he does so with a certain regard because that is the way you treat your doctor. I think that is the case for most of us. We treat our doctor, who sometimes may be younger than us, in some ways like our teachers. That is a very important part of the relationship. No amount of education can make the patient as knowledgeable as the doctor. The way to control the doctor is not by trying to out-smart him, out-guess him, out-question him or out-quiz him. I think the way to maintain this doctor-patient relationship is to ensure that in Singapore we maintain a high ethical code among our doctors. Strong peer pressure, that those who misbehave, we censure them. Those who issue medical certificates lightly, we embarrass them publicly. So be it. But you take the Hippocratic Oath, you undertake to do certain things, I am not saying that you should not be properly rewarded for your services. But I think doctors cannot be motivated by money alone. Many of us would have parents or dear ones dying from cancer. Sometimes you ask yourself whether it is better to tell the patient everything. Because if you tell the patient everything, everyday is like a living death, dark clouds hanging over you. In Japan, and they are an information-intensive country, in many cases they do not tell their patients. They tell their family members, a certain pretence is kept up, the patients guess at it. They are not sure, they do not ask. There is a certain hope. In life, hope is absolutely important. In their society, doctors are expected to carry a certain responsibility. They bear some of the burden of making decisions. Left to themselves, they probably make good decisions. But in America, it is the other way round. You come to see me as a doctor. At the back of my mind, always it is whether you are going to sue me afterwards. So I make sure of what is the treatment protocol, but I add two more tests, just in case, if I have got to go to court. In any case, the insurance company will pay or the HMO will pay. So everyone is busy protecting his backside. We have to think through this very carefully and not glibly say, "Ah, the more education the better." What kind of education? Education on nutrition, preventive medicine, good health habits, all that is fine. But trying to educate the patient to a point where he can out-guess his doctor, I think that is very unwise. And if ever we reach that stage, then it will be a very sorry situation. We will be like the situation in America. Dr Michael Lim and Dr Vasoo raised the question whether or not we have been too luxurious in building new hospitals. Since taking over the Health Ministry I have gone around to all the hospitals to get an impression. I have been to many of them visiting sick people and sometimes being sick myself, but this time I went there as the Minister for Health, and I saw parts of the hospitals which I never saw as a patient or a visitor. I would not say that they are five-star. For private patients, yes, it is a bit more plush. But in fact the patients pay much more than what they are getting back in luxury. It is like the A class patient. No subsidy. He gets the same medical care for his single room, the toilet, the television and air-conditioner. He is paying very much more. If he wants all these creature comforts, so be it. So for the paying patients, or the private patients, we give them a little bit more luxury such as carpet trimmings and more hand-holding. They feel very happy. So they are prepared to pay much more for it. But for subsidised patients, we keep it clean, airy, functional. Yes, Mr Lau Ping Sum's comment about Ang Mo Kio Community Hospital, it being very welcoming, airy, broad corridors. I think there is nothing wrong with that. The purpose of our community hospitals is to encourage patients who have gone through the acute phase to leave the secondary and tertiary hospitals and go to St Andrew's Mission Hospital or Ang Mo Kio Community Hospital. So it must be pleasant. It is not luxurious, but it should be airy, it should be bright, people should not feel oppressed by it. Old people should not feel that if they walk round the corridors they may crash into a fire extinguisher or crash into someone. Dr Arthur Beng asks a series of questions about the possibility of private specialists doing work either at outpatients' specialists clinics or for the privilege of seeing patients in restructured hospitals. I think this is a delicate point because there is always some rivalry between doctors in the public sector and doctors in the private sector. There is an implicit bargain that if what you want principally is money, then you go into the private sector, as the public sector cannot compensate you to the same degree. If you are in the public sector, in return for less money, you get more job satisfaction because you see a range of cases. You get to teach, you get to do some research and you have a greater sense of control over a much wider field. If we allow private doctors to cherry-pick, in other words, to have the best of both worlds, to go out, get all the advantages of being a private doctor and then come back to the public sector hospitals and pick those cases they like, I think I may have a morale problem in the public sector. The only exception we make now is for Visiting Consultants. These doctors come back in, they serve at a high level, they teach, they impart knowledge, they perform a public service. On that basis, a bargain can be struck. But for private doctors who do not do any additional public service, I think it is difficult for them to be admitted into our secondary and tertiary hospitals. However, at Ang Mo Kio Community Hospital, as you are aware, we have started something different. There are a number of private clinics there. We allow the doctors there to admit their patients into the community hospital. This has just started. Let it carry on for a while and we will make assessments after a period of time to see whether the pros and the cons balance out. If it is overwhelmingly successful, then we may progressively consider it for restructured hospitals. But this is not an area which I think we want to rush into. On whether patients pay for the cost of buildings, the point has been made repeatedly that subsidised patients do not have to pay for building costs and land cost. For A class patients, I think they should, because they should compete on an equal footing with those in the private sector. We got to sort out all the accounts because, even though they are restructured, not all the accounts have been fully clarified. Whether there should be more cooperation and sharing among restructured hospitals, the point raised by Mr Loh Meng See, for those under HCS, there is a HCS management and where it makes sense for them to bargain as a group for supply, they would, and they are. But where it is unnecessary, then they should allow the hospitals to be autonomous and to have some limited competition among themselves. 4.00 pm We have already put in macro controls, as you are aware, as has been discussed in the White Paper. But within those macro controls we want certain free play so that different CEOs, different medical units, different surgical units, can compete among themselves. As to the concern raised by Dr Michael Lim, I believe, about duplication of facilities, equipment and resources, this is directly controlled by the Health Ministry. In other words, expensive items, big-ticket items, they must be approved by the Health Ministry before we allow duplication. So when it is wasteful to duplicate, we will not duplicate. Dr Vasoo commented on the poor physical state of Alexandra Hospital and Changi Hospital. Changi Hospital - we do not want to do too much because we will shut it down once the Eastern General Hospital has been opened. Alexandra Hospital - there is a programme now to give it a facelift. If you have been to Tan Tock Seng Hospital recently, you will see what some minor improvements and a fresh coat of paint can do to uplift the whole ambience of the hospital. We are going to do the same thing to Alexandra Hospital. As to whether or not we should restructure Eastern General Hospital, I think we should, because there is nothing so magical about restructuring. It simply means making the costs explicit so that there is greater incentive to efficiency, people know what things cost when they use them. It is better that way. And even in Alexandra Hospital (AH), even though it is not a restructured hospital, I have told the Health Ministry to ensure that AH has got a good internal cost accounting system so that they know where the costs are. The only way to keep health cost down in Singapore is for us to take a practical approach and to avoid moral hazards, people asking for more than they need because someone else is bearing the cost, to avoid wastage, and to minimise greed in the system. Mr Peter Sung asked for a bigger budget for health. Let me say this. That because our population is aging rapidly, just to maintain the same level of subvention, public subsidy on health will grow significantly every year anyhow. So before we lightly vote more amounts for public subsidy, let us be very conscious of the fact that our population is aging. We do not want to be caught in a squeeze in the year 2020, 2030. For many of us then in our dotage, there will be very few young people to tax. And if we vote a lot of health care for ourselves at that time, and we may have enough votes to swing it that way, it will be such a crushing burden on the young. Many of them may decide not to remain in Singapore and this, of course, is a drastic problem faced in America where the tax base in the inner cities has been shrinking. The more you tax, the more they leave; the less the Government has, the more heavily they have to tax, and in the end, you are left with a ghetto. I do not think we have reached that position but when we talk about spending reserves, voting more subsidy for health care, we have to be very mindful that even at the existing level, health care cost to the Government, to the public purse, will grow very significantly over the next 10 to 20 years. In fact, I have asked the Health Ministry now to construct detailed models of what the picture would be 10, 20, 30 years from now, assuming the existing level of health subsidy and variations around the existing level. Mr Loh Meng See asked what the Health Ministry intends to do about traditional Chinese medicine. I think this is an area which we have to give some attention because it is not static. The position is not static. Because of the opening of China, more and more Chinese physicians are coming here from China, many of them on social visit passes, seeing patients in HDB flats and receiving hongbaos in return. And he is absolutely right that despite westernisation, there is still tremendous regard for traditional Chinese medicine and, personally, I feel that there is nothing for us to be ashamed of. The history of Chinese medicine, Chinese pharmacopoeia, goes back centuries, millennia. So there must be a lot of good in it. The problem in Singapore is lack of certification, lack of codification, misuse of antibiotics, steroids, and we have our share of quacks and charlatans. But because of the dichotomy between traditional Chinese medicine and western medicine, there is very little knowledge in the Health Ministry of traditional Chinese medicine. So while in previous years MPs, like Dr Ow Chin Hock and Mr Peh Chin Hua, had asked for the registration of Chinese sinsehs, the Health Ministry has been reluctant to, because on what basis do you register? So we asked our two Chinese medical schools here to do more, and they are trying. They cannot do it on their own. They lack funds, they are sometimes rent by internal politicking, and they need access to assistance from China. I think this is one area where I can be of assistance to them, which is open doors for them in China, so that more expertise can flow from China to Singapore. I think we can link them to Chinese institutes, the reputable ones, even NUS, if it is interested and, over a period of time, establish different registers, maybe, firstly, for those who are registered in the two medical schools. If they can combine, so much the better; if they cannot, we will have two separate lists. Later on, we can have a list of all those who are graduates from top quality institutes from China, and then we can progressively clean up and tidy up the situation in Singapore. But we must be under no illusion that this can be done overnight. This would take at least a generation to sort out. But I believe we should take the initial steps. Remarkable things are happening in China because of a synthesis of western and traditional medicines. Those of us who have been there know. You go to a hospital, it has got wings for Chinese medicine, wings for western medicine, and some wings which combine both. And they will advise the patient, "Look, for this condition, better see a traditional doctor." Or when we see a traditional doctor, he may say, "Well, no, no. We can't do much for this. You better see a western doctor." Because of the synthesis, I think they will make interesting progress in the years to come, and we should latch ourselves onto this bandwagon and exploit the fact that we too are beautifully placed in between the east and the west. So I have asked Dr Aline Wong to form a small committee, in-house, MOH first, and then map out a preliminary plan of action, and after that we will consult the various groups and then we will visit institutes in China, and then maybe in one, two years, come out with a plan on how we can progressively clean up the situation and make progress.