(Paper Cmd. 3 of 2001)
Sir, first, may I thank all the Members who have spoken, especially those who have complimented the Ministry of Manpower on its Millennium Report, or the Annual Report, for the last financial year. I would like to address the points raised, particularly, by Mr Hawazi and also Mr Loh Meng See in regard to the progress that we are making in implementing the Manpower 21 strategies and in getting Singaporeans prepared for the changes that are coming at a very rapid pace. Sir, over the last two years, we have certainly made some progress in regard to implementing the Manpower 21 strategies. I would like to highlight a few of the key areas. We have established an integrated manpower planning framework to guide pre-employment training as well as in-employment training under the direction of the National Manpower Council. This Inter-Ministerial Council seeks to identify key growth areas and to channel appropriate resources to meet manpower demands in these growth sectors. It is not going to be an easy task and we may not be able to get it perfectly right all the time. Through the process of manpower planning, we should be able to better anticipate the rapid changes that are taking place in the wake of globalisation and also develop a workforce with all the right mix of skills so that they can help us to enhance our competitiveness. In our studies of the manpower demand from the various sectors of the economy, it appears that, in the short term, manpower demand is likely to come from industries like computers, information technology, communications and media, financial inter-mediation, and the chemical industry which forms part of the life sciences cluster. In addition, manpower demand in the social, healthcare and education services will also be high in the near future. 5.30 pm As we transit to the new economy, the demand for higher skill workers in professional, technical and managerial positions will increase, particularly in the growth industries in the service and manufacturing sectors. Sir, this phenomenon is already evident. As of September 2000, vacancies for professionals, managers and technical personnel form 35% of the total available job openings. This is nearly triple the 13% share that this group held in 1991. There is also an increasing need for workers trained in specialised and technical fields like engineering and the sciences. In the new economy, comparative advantages will increasingly hinge on innovations, development of new products, and the ability to apply new technology as soon as they come on-stream. Hence, we need to have a strong base of engineers and technically-trained manpower to provide the backbone for the manufacturing and key service sectors. In the light of these industries and the employment trend, the universities and polytechnics will increase their intakes for disciplines such as info-communication, engineering and the sciences, including life sciences, as well as education. The ITE will also offer more places for its technical courses. In the new economy, manpower planning must go beyond a number-counting exercise. Besides trying to anticipate changes in manpower demand, we must provide more information, and more timely information, to employers and workers so that they can respond swiftly to the changes taking place. This was a point raised by Mr Loh Meng See also, about how we are making information available to the workers. Hence, we have established an enhanced National Manpower Information System to provide relevant manpower information to policy-makers, employers, training providers and workers, to help them in decision-making. We have also made available many up-to-date labour market information and statistical releases, manpower publications, and the results of various surveys in the labour market. For instance, Sir, we will be releasing information on employment trends and outlook for the various industries by the end of March in print as well as on the Internet. In order to give it wider circulation, we will put most of these reports on the Internet so that they can be conveniently accessed by anybody with a personal computer. Sir, our manpower planning framework is in place. Of course, it has to be refined and will be refined. It will be tuned, with the benefit of experience. Over time, it should enable us to have a better qualitative and quantitative estimate of our manpower demand. Next, I turn to life-long learning for life-long employability. This is one of the key strategies under the Manpower 21 plan. The Skills Redevelopment Programme (SRP) is a major initiative in life-long learning. For FY2000, about 23,000 workers participated in the SRP, an increase of about 60% over the 14,000 in FY1999. More than 90% of these trainees have no more than secondary education. They are the ones who will benefit tremendously from the Skills Redevelopment Programme, which has succeeded to raise their skills level and enhance their employability. A survey of SRP participants, jointly commissioned by my Ministry and the NTUC, showed that about 60% of the trainees reported an increase in their job scope after SRP training. In other words, with SRP training, they were able to take on more responsibilities at their place of work. 40% also enjoyed a pay increase, 70% of the employers reported that their workers were more productive after undergoing Skills Redevelopment Programme training. As for retrenched workers who took part in the training programme, 75% secured re-employment within six months of completion of their training courses. These are encouraging results. They show that training can make a difference. We will continue to work closely with NTUC to further promote the Skills Redevelopment Programme, and to convince even more employers and workers to participate in the programme in the years ahead. Sir, last year, my Ministry, together with the Productivity and Standards Board, launched a National Skills Recognition System, which is also aimed at helping lower-educated workers. It will provide open entry training courses and skills upgrading for workers. The training is designed to be job-specific and modular, with a nationally recognised skill certificate for each level achieved. As the skills would have to be relevant to actual jobs, the commitment and participation of industry groups and employers are of utmost importance. To date, 35 industries are already in the process of implementing the National Skills Recognition System. Close to 2,000 workers have been assessed. In the coming year, we will develop more skills standards covering more industries in different sectors and increase the number of workers who can be trained, assessed and certified. The National Skills Certificate will certainly help these workers to face the demands of the new economy. Sir, manpower development has also received an added boost with the creation of the $5 billion Lifelong Learning Endowment Fund. Already, the Government has committed $1 billion to the endowment fund: $500 million last year, and the Minister for Finance, in his Budget speech, promised another $500 million this year. My Ministry is working closely with the Info-Communications Development Authority and other agencies to launch the first major programme under the Lifelong Learning Endowment Fund. This will be the National Information Technology Literacy Programme which aims to reach out and train 350,000 people over the next three years, in basic computer skills and teach them sufficient computer skills so that they can surf the Internet, for instance. It is a programme that will help all Singaporeans to bridge the digital divide, and level up the lower-educated and older Singaporeans to the new economy. Currently, we have spent about $1 million in developing the courseware and to run a pilot project involving 5,000 people at several community clubs, Toa Payoh Community Library and a few other locations. Sir, as I said earlier on, information is important. Therefore, my Ministry has pioneered the establishment of the first one-stop Career Centre in July last year. The Centre helps individuals in their job search, career management, selection of training courses, and training incentives. It also helps employers in their recruitment and training of workers. The initial results from this one-stop Career Centre have been encouraging. 20% of those who came to the Centre for help in the first six months said that their visit had helped them to secure a job. Another 12% said that their visit had helped them to develop a better career plan. 10% were more aware of the various training opportunities, and another 6% actually signed up for training courses. To make it convenient for Singaporeans to access these services, we will work with various partners, such as self-help groups and the Community Development Councils to provide similar services at other convenient locations. This reflects the point that Mr Loh Meng See had made earlier on about the CDCs and other community groups playing their role as part of the network to reach out to Singaporeans to come forward to take advantage of our life-long learning investments. We will continue to work with all these community organisations so that we can bring our services closer to the people. We are also working to put our services, in terms of career guidance, job matching, training information over the Internet for those who are Internet-savvy, ie, those who are already capable of using the Internet, both the employers and the individuals. But, more than that, I think community organisations that want to help us to reach out to the people can play a role here, by having some of their service personnel trained to utilise our services provided over the Internet, so that they can help those who are not Internet-enabled to have access to our Internet services with computers that are provided at the various centres. Sir, the next strategy of the Manpower 21 plan that I want to touch on is the point about foreign talent, which Mr Hawazi mentioned. Manpower 21 clearly recognises the need to supplement our talent pool with foreign talent. Over the last two years, we have embarked on a comprehensive revamp of our work pass framework. We have de-linked the work pass framework from the immigration regulations, introduced new schemes which can facilitate and encourage the entry of entrepreneurs into Singapore, coordinated the integration of talent attraction activities across many economic agencies, and put in place an international talent attraction processing and settling-in service with an expanded chain of Contact Singapore offices around the world. We have expanded the chain from seven offices in 1999 to 11 throughout the world. In the years ahead, we will continue to strengthen our links with Singaporeans living overseas, and also raise awareness among global talent of the opportunities and challenges available in Singapore. We will join in the global war for talent to seek our share of talent and to enhance our capabilities in many different areas. Manpower 21 also recommended that we take steps to transform our workplace environment. We have already initiated measures and programmes to professionalise certain sectors by encouraging and supporting the efforts of these domestic-based industries, to transform and upgrade the services that they offer and the jobs that they can offer to Singaporeans. The examples include the Construction 21 plan to reinvent the construction industry, the initiative to professionalise the commercial cleaning industry, steps to enhance service standards and productivity in the hotel industry and, most recently, the Productivity and Standards Board's announcement of the Retail 21 plan to upgrade and transform the retail industry. These efforts recognise the critical need to professionalise the jobs and transform the workplace environment. Sir, we are also utilising funds provided under the Manpower Development Assistance Scheme to set up new training facilities for workers in industries which are moving ahead, to improve their business model and redesign their jobs. Such investments and support for the private sector's initiative will certainly play a part in transforming the workplace environment, and create more attractive and rewarding job opportunities for Singaporeans. In implementing Manpower 21, my Ministry has also worked closely with the public, private and the people sectors. Over the past year, for instance, we implemented the Singapore Learning Initiative. We held the inaugural Singapore Learning Festival 2000, which is the anchor event to promote life-long learning. This event was held over two weeks, from August to September last year. The festival generated over 300 learning activities by 65 partnering organisations. Nearly 150,000 people participated in the various festival activities. While this is a good start, more has to be done to inculcate a mindset of life-long learning in our people. We will use the lessons learnt from the past year to do more in the coming year, including redefining and improving the Singapore Learning Festival which will be held later this year. Sir, in summary, we have made progress in implementing Manpower 21, but there is still much to be done. Business environment and manpower demand are changing rapidly. We are still in the early stage of realising Manpower 21's objectives. The effort to develop our human resource is a long and continuing challenge. It will require the full commitment of workers and employers with Government support to achieve our objective of a globally competitive workforce. 5.45 pm Mr Hawazi also asked what would be the optimal proportion of foreign workers in Singapore, how do we balance the number of foreign workers with the needs of Singaporeans. This is an issue that has come up from time to time, as the number of foreign workers in Singapore increases over the years. In fact, it is an emotive issue, but we cannot react emotionally to this issue. We have to be rational, and be driven by economic principles. The fact is that we do need foreign talents because they help us to be more competitive in a global market. They add to our capability and help us to make up for the small number. Foreign talents, in fact, create opportunities for Singaporeans. If we adopt a closed door approach, it would only reduce our attractiveness as a business hub and force investment to go elsewhere where talents are more welcomed. Only last Friday, 9th March, I saw in the International Herald Tribunal an opinion piece headlined "The trends: A worker-hungry Europe in need of immigrants". I was a little surprised. I thought Europe still had a high unemployment rate, although I knew that the European unemployment rate has come down over the years, compared to what it was several years ago, a double digit unemployment rate. When I read the article, I realise that the writer had concluded that Europe's declining birth rate, widening skills gap and the growth of the knowledge economy, can only be solved by importing talents, and not just talents in the information technology area, but a whole range of talents with the right mix of skills needed by the growing industries. I believe his observations are quite relevant to our situation. On the question of what is the optimal number, I think it is a question of how fast is our economy growing. In order to support the economic growth, in order to meet skills needs of the employers and the new industries that we are attracting to Singapore, we have to continue to adopt an open-door policy as far as foreign talents are concerned. The way to cope with rapid globalisation and changes is, in fact, not to keep foreign talents out. If we keep them out, they will just simply go elsewhere to compete against us. The most effective way by which we can help Singaporeans is to give them the tools to compete. Hence, the Government will continue to spend a large proportion of the budget on education for young Singaporeans and our children. For those who are already in the workforce, we will continue to invest, as I have described earlier on, in all our skills upgrading programmes, so that older workers can continue to upgrade their skills and maintain their currency in the skills that are needed by the employers. Next, I would like to address the point raised by Mr Loh about the plight of the middle aged managers and executives. I recognise the difficulties that this group faces. For many affected managers and executives who are very experienced in their kind of work and with many years of working experience to be retrenched is a tremendous shock and a serious financial setback. But as I said, this is a group that is already skilled and fairly well-trained. However, as a result of economic restructuring, they also face uncertainty and the prospect of retrenchment. Their years of experience may have become irrelevant as industries or businesses undergo radical changes and are completely transformed. Let me give you an example. Local banks are streamlining their operations. Some of them are closing down branches. We have heard some Members mentioning this problem during the Budget debate. When that happens, not all the branch managers or the executives in the larger branches can be re-deployed. Some branch managers or executives may face retrenchment, including some of those who have many years of experience as the branch manager. It is difficult for this group who are middle-age, facing such a situation, to be retrenched and having to look for an alternative job. Despite the difficulty, I think there are opportunities available for them but they may have to look beyond their immediate working environment. They may have to be prepared to look at allied sectors. If we take the example of the bank manager or the branch manager in the bank who has been retrenched, he may have to look beyond banking into insurance, other financial services or commerce. In other words, he must be prepared to widen his choice of an alternative job and, at the same time, I would like to emphasise that despite his years of working experience, he must also be prepared to make an effort to go out and acquire additional and newer skills that are perhaps more relevant to the needs of the labour market at this moment. And last but not least, when faced with this situation, he may also have to be more realistic and adjust his expectation of what a new job can give him. Mr Loh supported the Strategic Manpower Conversion Programme (SMCP) which we introduced in May last year. I thank him for his support. I just want to explain that this programme is aimed at facilitating the conversion of professionals to take advantage of job opportunities in high-growth sectors. We started out by looking at the infocommunications because that is one area where there is strong demand for IT professionals. We introduced the scheme initially as an employer-based scheme. In other words, you can only have access to the training and the financial support through your employer. But in October last year, we widened the scheme to an individual-based scheme, so that even an individual can apply for support under the Strategic Manpower Conversion Programme through certain appointed organisations. To-date, we have about 200 trainees and 100 employers participating in the pilot programme. Based on the experience of this small-scale pilot programme, we will expand the scheme to cover more sectors which we have identified to have a growing manpower need, and where there is also a skill mismatch. Managers and executives, who need additional skills to fit into the new jobs, will benefit from this scheme. They can, in future, sign on for such conversion courses which will prepare them for the new jobs in the new economy. Mr Ong Ah Heng has asked for support for workers to acquire skills upgrading on their own, and whether they could apply to the Lifelong Learning Endowment Fund for some support. The answer is yes. As I have said, even in the case of the Strategic Manpower Conversion Programme, we are allowing individuals to make applications through appointed agents. The Computer Society is one of the appointed agents that will help us to promote this programme. Under the Lifelong Learning Endowment Fund, we will also introduce programmes which are both employer-based and, at the same time, open to the individuals, the workers themselves can take advantage of this programme, completely separate from what their employers would provide in the normal course of their work. For instance, I mentioned earlier on the National IT Literacy Programme. This is a programme that is entirely community-based. We will work with community organisations. Individuals can apply for training under this programme and they will get support, both from the Lifelong Learning Endowment Fund and also from the community organisations. Even the Skills Redevelopment Programme has got an individual component in it. I mentioned that we have 20,000-odd people trained last year. We also have about 7,000 workers who went through the Skills Redevelopment Programme on their own, without the backing of employers because these were the workers who have been retrenched. They went through the Skills Redevelopment Programme with the support of the self-help groups. So there is an individual element in the Skills Redevelopment Programme. Doors are open for individuals who want to come forward to take advantage of the programme. I agree with Mr Loh that what is most important is for Singaporeans, faced with this situation, to quickly change their mindset and their attitude towards lifelong learning and upgrading their skills. Dr Jennifer Lee made a very good observation that while we have announced so many training programmes, so much resources are being pumped into skills upgrading and lifelong learning, how many people are coming forward to take advantage of this opportunity. If you look at the Skills Redevelopment Programme, we have made a tremendous effort to promote this programme and over the last three years, about 46,000 people have come forward to sign up and participate in the training places that have been offered to them. Our target is 100,000 in five years. We are a little bit short, but we believe that with extra efforts this year and next year, we should be able to meet the target of 100,000 workers that we set initially when we launched the Skills Redevelopment Programme. But it will require tremendous effort and we need to work closely with the National Trades Union Congress, and the employer organisations to get them to mobilise their workers, to incentivise their workers to go forward for training. I understand that for older workers, there are barriers. It is very difficult for them, having joined the labour market 25 years ago, and have not been back to the classroom since then, to begin to think about going back into the classroom to learn a new skill. These are issues that we are addressing in the kind of training programmes that we can offer and the environment in which we provide the training. We will continue to improve the training methodology, course materials and also make training much more accessible to the older workers who may be very hard pressed for time, including the group of workers that Dr Lee mentioned who are holding more than one job. That is why we emphasise part-time training. We understand that not many people can afford the luxury of taking time-off from their job completely to go for six months' full-time training course. We, in fact, try to offer as many of our skills upgrading programme on a part-time basis, working closely with the ITEs. On the question of single parents, these are issues which we will have to address. It is not just single parents, but also housewives who have family duties, who have young children to look after. For instance, if we want them to come and join the National IT Literacy Programme, to learn how to use the computer, we would have to see what are the barriers or difficulties that they face. That is why we want to work closely with community organisations, whether it is the community club or the Community Development Council. By working closely with the community organisations, some of these issues, like having a nearby child care centre that can look after the kids for a couple of hours while the housewife is attending a course, are certainly possibilities that we should examine. Sir, I think I have addressed the points raised by the Members.