Point-to-Point Passenger Transport Industry Regulations 2020

the vehicle pooling arrangement involves only any of the following types of vehicles:

bookable vehicles described in regulation 3;

a public service vehicle which is classified as a taxi under the Second Schedule to the Road Traffic Act 1961;

a private hire car (within the meaning given by the Road Traffic Act 1961) which is hired, or made available for hire, under a contract (express or implied) for use as a whole with a driver for the purpose of conveying one or more passengers (if any) in that car;

the vehicle pooling arrangement is for the provision of a passenger transport service for a journey or part of a journey that a driver would be undertaking in any event; (c)the vehicle pooling arrangement involves directly matching —

drivers of such bookable vehicles who make available the booking of their vehicles to provide a passenger transport service for a journey or part of a journey mentioned in sub‑paragraph (b); with(ii)prospective passengers seeking to book a passenger transport service for a journey or part of a journey mentioned in sub‑paragraph (b),and communicating the booking, or facilitating the prospective passenger to communicate his or her booking, to the driver of such a bookable vehicle to provide that passenger transport service;

the passenger transport service provided under the vehicle pooling arrangement is not a result of standing or plying for hire on a road by the driver of the vehicle or any other person;

a payment by a passenger for the passenger transport service is substantially limited to making a contribution to the costs incurred by the driver in making the journey. Example A service called “GrabHitch”.

several individuals travel together in a bookable vehicle on a journey on the basis that they will share the transport costs or driving duties or both; or

several individuals agree to transport one another in each other’s motor car in turns over a fixed period, correspondingly apportioning transport costs, for the purpose of commuting to work or to a regular sporting, recreational or other activity of their common interest.

the name of the applicant and whether the applicant is a sole proprietor, corporation, partnership or limited liability partnership or an unincorporated association;

in the case where the applicant is a corporation —

its place of incorporation and the particulars of that incorporation; (ii)its substantial shareholders and their shareholdings;

its officers;

its principal business; (v)all the corporations in which the applicant has a substantial shareholding, and the holding company of the applicant, if applicable; and

whether it has issued shares which are listed on a securities exchange established in or outside Singapore;

in the case where the applicant is not a corporation —

its place of formation and the particulars of that formation; (ii)its officers; and

its principal business; (d)for every individual who is the applicant’s officer —

the name and residential address of the individual; (ii)the individual’s qualifications and experience in matters relevant to providing a street‑hail service or ride‑hail service that is the subject of the application; and

the individual’s suitability (having regard to section 13(3) or 19(3) of the Act) to be involved in the management of providing a street‑hail service or ride‑hail service that is the subject of the application;

the person’s or individual’s relevant knowledge, competency and experience in matters connected with providing such a service;

the name, address and contact details of one or more persons in Singapore who is authorised by the applicant to accept on the applicant’s behalf (when a licensee) service of notices and other documents under the Act;

the name, address and contact details of one or more persons in Singapore who is nominated by the applicant as representative of the applicant (when a licensee);

whether the applicant and any person authorised or nominated in sub‑paragraph (f) or (g) is granted a licence or had been granted a licence or is or was an officer of another licensee;

the applicant’s policies, procedures and practices for ensuring the security of personal data collected and used in the course of or for the purpose of providing the street‑hail service or ride‑hail service, as the case may be;

documents and other evidence of the information mentioned in sub‑paragraphs (a), (b), (c), (d), (e), (h) and (i).

policies, procedures and practices relating to —

the detection of the occurrence of a notifiable data breach affecting applicable personal data; and

in the event a notifiable data breach affecting applicable personal data is detected — the actions to be taken to manage and minimise the impact of the notifiable data breach, including the process by which the applicant notifies the LTA and the individuals to whom the applicable personal data relates;

the individuals (by name or description) in the applicant’s organisation responsible for implementing the policies, procedures and practices mentioned in sub-paragraph (a); and

the roles and responsibilities of each individual mentioned in sub-paragraph (b).

the applicant’s policies, procedures and practices for detecting the occurrence of a systemic incident;

the actions to be taken by the applicant if the applicant establishes that a systemic incident has occurred, including the notification of the LTA and the public;

the individuals (by name or description) in the applicant’s organisation responsible for organising and coordinating the applicant’s response to a systemic incident; and

the roles and responsibilities of each individual mentioned in sub-paragraph (c).

means any occurrence, whether due to a natural disaster or phenomenon or to a man-made cause, which impairs the applicant’s provision of a ride-hail service for a period of one hour or more; and

includes any occurrence that adversely affects the applicant’s ability to collect or receive payment for or in relation to the provision of a ride‑hail service.

the period starting the day the licence is granted and ending on (and including) the last day of the licensee’s financial year within which the day the period starts falls;

every subsequent financial year or part of a financial year of the licensee.

where an external auditor has, within 6 months after the last date of the financial year in paragraph (1) or part of a financial year in paragraph (1), audited the licensee’s accounts for that financial year or part of a financial year and given the audited accounts to the licensee — any time within one month after the date the audited accounts are so given; (b)where the licence is revoked before the end of the financial year — any time within one month after the last date the licence is in force; or

in any other case — any time within 6 months after the last date of the financial year or part of a financial year, as the case may be.

for a licensee granted a street‑hail service licence — 0.3% of the licensee’s gross revenue accruing in that financial year or part of a financial year from the provision of the street‑hail service authorised by that licence; or (b)for a licensee granted a ride‑hail service licence — 0.6% of the licensee’s gross revenue accruing in that financial year or part of a financial year from the provision of the ride‑hail service authorised by that licence.

a company, firm or limited liability partnership approved as an accounting corporation, accounting firm or accounting limited liability partnership, respectively, under the Accountants Act 2004; or

a person, not being an employee of the licensee, who is registered or deemed to be registered as a public accountant under the Accountants Act 2004.

starting the first day that fee or penalty or part of it is in arrears; and

ending the day that fee or penalty or part of it in arrears is paid in full to the LTA.

on a date that is 180 days after the end of the financial year to which the accounts and statements relate; or

on the date an external auditor of the licensee completes his or her audit report on those accounts and statements,whichever period is shorter.

specifies the gross revenue derived by the licensee in the financial year to which the accounts and statements relate from the provision of a street‑hail service or ride‑hail service, as the case may be; and

provides a breakdown of the items constituting that gross revenue, including items corresponding to —

the gross revenue derived from taxi rentals or commissions collected from the licensee’s related drivers or participating bookable drivers, as the case may be; and

the gross revenue derived from platform fees, booking fees or other fees collected from passengers.

for a street-hail service — each street‑hail service performance indicator in Part 1 of the Schedule; (b)for a ride-hail service provided under a Class 1 or 2 ride‑hail service licence — each ride‑hail service performance indicator in Part 2 of the Schedule;

for a ride-hail service provided under a Class 3 ride‑hail service licence — each ride-hail service performance indicator in Part 3 of the Schedule;

for a ride-hail service provided under a Class 4 ride-hail service licence — each ride-hail service performance indicator in Part 4 of the Schedule.

every month starting 1 November 2020, for the following performance indicators:

every street-hail service performance indicator except aspects relating to the name and personal identifying information about related drivers of a street‑hail service licensee;

every ride-hail service performance indicator except aspects relating to the name and personal identifying information about participating bookable drivers of a ride‑hail service licensee; and

every financial year for all other street‑hail service performance indicators or ride‑hail service performance indicators.

except where sub-paragraph (b) applies, keep a record of each street-hail service performance indicator in Part 1 of the Schedule for 5 years after the end of the reporting period to which the record relates; and

in respect of paragraph 3 in the second column of item 3 in Part 1 of the Schedule, keep a record of that street‑hail service performance indicator for 18 months after the end of the reporting period to which the record relates.

no later than the 15th day after the end of each reporting period to which the record relates; or

if the LTA gives the licensee a written request for the information to be given no later than another date (being no earlier than the 3rd working day after the request is given) — no later than that date;

for aspects relating to the name and personal identifying information about related drivers of a street‑hail service licensee — no later than the 3rd working day after the LTA gives the licensee concerned a written request for the information.

for every ride-hail service performance indicator except aspects mentioned in sub‑paragraph (b) —

no later than the 15th day after the end of each reporting period to which the record relates; or

if the LTA gives the licensee a written request for the information to be given no later than another date (being no earlier than the 3rd working day after the request is given) — no later than that date;

for aspects relating to the name and personal identifying information about participating bookable drivers of the ride‑hail service licensee — no later than the 3rd working day after the LTA gives the licensee concerned a written request for the information.

for every ride-hail service performance indicator except aspects mentioned in sub‑paragraph (b) —

no later than the 15th day after the end of each reporting period to which the record relates; or

if the LTA gives the licensee a written request for the information to be given no later than another date (being no earlier than the 3rd working day after the request is given) — no later than that date;

no later than the 3rd working day after the LTA gives the licensee concerned a written request for any of the following information:

the participating bookable drivers of the ride‑hail service licensee providing a passenger transport service under a vehicle-pooling arrangement;

the number of passengers in a bookable vehicle during each completed passenger transport service; (iii)the service type of the passenger transport service booked through the ride‑hail service licensee;

the prices and driver incentives except the total price charged and collected and discounts offered each month for every passenger transport service booked through the ride‑hail service licensee;

the distance travelled by each bookable vehicle used in providing each passenger transport service under a vehicle pooling arrangement booked through the ride‑hail service licensee;

the daily average number of passengers indicated by the passenger who booked through the ride-hail service licensee a passenger transport service under a vehicle pooling arrangement, but excluding passenger transport services which are not completed;

the weekly average number of passengers indicated by each passenger who booked the ride-hail service under a vehicle pooling arrangement completed passenger transport services that were booked through the ride-hail service licensee.

for every ride-hail service performance indicator except aspects mentioned in sub‑paragraph (b) —

no later than the 15th day after the end of each reporting period to which the record relates; or

if the LTA gives the licensee a written request for the information to be given no later than another date (being no earlier than the 3rd working day after the request is given) — no later than that date;

for aspects relating to the name and personal identifying information about participating bookable drivers of the ride‑hail service licensee — no later than the 3rd working day after the LTA gives the licensee concerned a written request for the information.