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Welfare of clients during performance of Haj

Administration of Muslim Law (Haj) Rules

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—(1) An approved travel agent shall comply with all the directives of the Majlis relating to the safety and welfare of the persons (referred to in this rule as clients) to whom he is providing any goods or services for the purposes of the Haj.(2) Without prejudice to the generality of paragraph (1), an approved travel agent shall —(a)ensure that every client complies with all procedures and requirements in respect of embarkation and disembarkation applicable to him in Singapore and in Saudi Arabia;(b)attend to the needs of every client during the performance of the Haj at all times;(c)ensure that every client wears an identification badge provided by the approved travel agent and any item of identification provided by the Majlis at all times during the performance of the Haj;(d)take all reasonable measures to assist every client to comply with the regulations imposed by the Ministry of Haj of the Royal Kingdom of Saudi Arabia during the performance of the Haj; (e)take all reasonable measures to assist every client to comply with all the requirements of the Muslim law for the due performance of the Haj; and(f)take all reasonable measures to ensure the safety and welfare of every pilgrim.(3) Without affecting paragraph (2)(f), an approved travel agent must —(a)take all reasonable measures to ensure that every client has access to the medical and welfare services provided by the Majlis in Saudi Arabia during the performance of the Haj; and(b)pay the Majlis a fee of $300 for each client in respect of the services mentioned in paragraph (1) before the client departs Singapore for the Haj.

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