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Approval of responsible gambling programme

Casino Control (Responsible Gambling) Regulations 2013

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—(1) A casino operator shall submit a responsible gambling programme for its casino to the Authority for approval ––(a)at the same time as the casino operator submits its application for a renewal of its casino licence or within such period after the application as the Authority may allow in any particular case; or(b)within any other period before its application for a renewal of its casino licence as the Authority may specify.(2) A responsible gambling programme submitted by a casino operator to the Authority for approval in respect of its casino shall comprise a document showing ––(a)the goals, targets, performance indicators of the responsible gambling programme and timelines to meet all responsible gambling requirements in the Responsible Gambling Code for Casinos;(b)the person or committee appointed by the casino operator to supervise the establishment, operation and implementation of the responsible gambling programme if approved, and details of the duties and responsibilities of such person or committee;(c)procedures and guidelines to identify any patron of its casino with any suspected or known problem gambling or gambling-related problem;(d)procedures and guidelines with respect to the availability of information, treatment, counselling services or intervention services to any patron of its casino regarding problem gambling, responsible gambling behaviour and the financial, social and other problems that may arise in connection with gambling behaviour;(e)details of the establishment, operation and implementation by the casino operator of a system to enable a patron of its casino to set limits on his gambling expenditure or period of continuous gambling;(f)details of the establishment, operation and implementation by the casino operator of a system to exclude specific patrons;(g)details of the establishment, operation and implementation by the casino operator of a system to determine and impose a maximum number of visits which a patron may make to its casino in each month; (h)details of a training programme for its casino employees in promoting or adopting responsible measures in the conduct of gambling within the casino, including details of the training curricula and plans for periodic refresher training; (i)procedures and guidelines for the keeping of records related to responsible gambling activities adopted under the responsible gambling programme;(j)details of the jurisdictions, casinos or responsible gambling bodies chosen by the casino operator for the purpose of comparing and improving the quality and standard of the responsible gambling measures adopted by the casino operator for its casino; (k)a statement by the person or committee appointed by the casino operator to supervise the responsible gambling programme for its casino, that the responsible gambling programme as and when implemented will satisfy the responsible gambling requirements applicable to the casino operator; and(l)such other details as the Authority may require to determine whether the responsible gambling programme satisfies the responsible gambling requirements applicable to it.(3) The Authority shall not approve any responsible gambling programme submitted by any casino operator under this regulation unless the Authority is of the opinion that the responsible gambling programme satisfies or will satisfy all the responsible gambling requirements applicable to the casino operator.(4) The Authority may, by notice in writing served on the casino operator of a casino —(a)approve a responsible gambling programme for the casino subject to such conditions as the Authority thinks fit; or(b)reject the responsible gambling programme if any part of it does not satisfy any of the responsible gambling requirements applicable to the casino operator or does not comply with any of the requirements set out in these Regulations.

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