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Refund of wagers and recovery of winnings when game declared void

Casino Control (Conduct of Gaming) Regulations 2009

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—(1) A casino operator must declare a game void if there is any malfunction or fault in, or interruption in the operation of, any part of any gaming machine or gaming equipment that affects the outcome of that game.(2) Without prejudice to paragraph (1), a casino operator may declare a game void if ––(a)there is a force majeure event that disrupts that game;(b)the casino operator knows or reasonably suspects that a patron is committing or has committed an offence under the Act or any other written law in such a manner as may affect the outcome of that game; or(c)the approved game rules of the game provide for other circumstances under which the game may be declared void and the declaration is done under those circumstances.(3) If a game being played at a gaming table or on a gaming machine is declared void under paragraph (1) or (2), the casino operator must ––(a)clearly notify every patron playing that game that the game has been declared void; and (b)refund all wagers made on that game.(4) Where a game is declared void under paragraph (1) or (2) (except on the ground of a force majeure event under paragraph (2)(a)), the casino operator may, in addition, recover the winnings of any or all patrons from that game, if ––(a)there is clear information provided to the players of the game or displayed prominently in the casino concerning the circumstances under which, and the means by which, winnings will be recovered when the game is declared void; and(b)the recovery of winnings is done in accordance with the information in sub-paragraph (a).(5) In paragraph (2)(a), “force majeure event” includes ––(a)fire or flood;(b)an act of God;(c)an act of war;(d)strikes, lock-outs or stoppages or restraints of labour;(e)riots or civil commotions; or(f)any other event beyond the control of the casino operator that makes the continuation of the game impossible.

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