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Mr Goel, the plaintiff, had gone to the defendant’s casino at Resorts World at Sentosa (“the Casino”) to gamble, and there he picked a quarrel with two other patrons of the Casino. He was escorted by the Casino’s security staff to a “cooling-off room” where he was held for several hours before he was released and escorted out of the Casino. He then sued the Casino for negligence, assault, battery, and wrongful imprisonment, claiming a total of $484,196.16 in damages which comprised $60,000 for his injured shoulder, $15,990.74 for medical expenses, $925 for transport expenses, and $407,280.42 for his loss of earnings. Mr Goel also asked for aggravated damages for the way he was treated and exemplary damages as a warning that large organisations should not bully individuals.