9. Verification of identity for opening of patron account
Feedback & supportLast amended by an amending law of 2026.
A casino operator must open a patron account for a patron —
through face-to-face contact with the patron; or (b)in lieu of such face-to-face contact, in accordance with the Code.
A casino operator must, when opening a patron account for a patron through face-to-face contact with the patron or otherwise, verify the identity of the patron, and the persons referred to in regulation 8(3) where applicable, using reliable and independent sources.
Where paragraph (1)(a) applies, a casino operator must not allow any transaction to be conducted in a patron account without a licensed special employee having, on at least one prior occasion, had face-to-face contact at the casino premises with the patron in whose name the patron account is opened and verified the patron’s identity.
Subregulation 1
A casino operator must open a patron account for a patron —
through face-to-face contact with the patron; or (b)in lieu of such face-to-face contact, in accordance with the Code.
Subregulation 2
A casino operator must, when opening a patron account for a patron through face-to-face contact with the patron or otherwise, verify the identity of the patron, and the persons referred to in regulation 8(3) where applicable, using reliable and independent sources.
Subregulation 3
Where paragraph (1)(a) applies, a casino operator must not allow any transaction to be conducted in a patron account without a licensed special employee having, on at least one prior occasion, had face-to-face contact at the casino premises with the patron in whose name the patron account is opened and verified the patron’s identity.