Singapore legislation

Regulation 15

of Corporate Service Providers Regulations 2025

Regulation 15

Duty to assess, report and remedy, etc.

Subregulation 1

A registered corporate service provider (X) who provides the corporate service mentioned in paragraph (f) of the definition of “corporate service” in section 2(1) must —

(a)

regularly assess; and

(b)

if the Registrar requires, demonstrate to the Registrar,the effectiveness of X’s internal policies, procedures and controls mentioned in regulation 14.

Subregulation 2

If X becomes aware, or has reasonable grounds to believe, that —

(a)

X’s means of access to the electronic transaction system has been used to carry out any ACRA transaction with the ACRA Registrar —

(i)

which does not relate to a customer of X, or which is not authorised by that customer;

(ii)

for any purpose prohibited by the ACRA Registrar; or

(iii)

for any illegal purpose;

(b)

X’s means of access to the electronic transaction system has been used by any person other than a registered qualified individual (excluding a deemed registered qualified individual) employed, engaged or appointed by X, or an authorised employee of X under X’s supervision (if X is also a registered qualified individual) or under the supervision of a registered qualified individual (excluding a deemed registered qualified individual) employed, engaged or appointed by X;

(c)

any registered qualified individual (excluding a deemed registered qualified individual) employed, engaged or appointed by X has failed to carry out the duties and responsibilities set out in regulations 43 to 48 in respect of any ACRA transaction with the ACRA Registrar using the electronic transaction system; or

(d)

any authorised employee of X who carries out any ACRA transaction with the ACRA Registrar using the electronic transaction system under X’s supervision (if X is also a registered qualified individual) or under the supervision of a registered qualified individual (excluding a deemed registered qualified individual) employed, engaged or appointed by X, has failed to comply with —

(i)

the Registrar’s directions;

(ii)

X’s internal policies, procedures and controls; and

(iii)

the instructions of X or the registered qualified individual employed, engaged or appointed by X, or both,regarding access to, and use of, the electronic transaction system,X must, within 2 business days after becoming aware of the occurrence of any circumstance described in sub‑paragraph (a), (b), (c) or (d) or having reasonable grounds to believe that any such circumstance has occurred, report that circumstance to the Registrar.

Subregulation 3

X must comply with any directions of the Registrar that the Registrar considers necessary or desirable to remedy or rectify any occurrence of any circumstance described in paragraph (2)(a), (b), (c) or (d) and to prevent such occurrences from happening in the future.

Subregulation 4

In this regulation, “business day” means any day other than a Saturday, Sunday or public holiday.