MAIN AND DEVELOPMENT ESTIMATES OF SINGAPORE FOR THE - FINANCIAL YEAR 1ST APRIL, 1975 TO 31ST MARCH, 1976
Sir, with more than 180,000 units of flats under the management of the Housing and Development Board and nearly half the population residing in housing Board flats, the problems mentioned by various Members of the House will increase in the future. It is recognised that the Housing and Development Board has a formidable task to construct and manage the numerous housing estates. Too often have we heard of defects in the construction of flats, resettlement of residents, hawkers, parking charges and the attitude of Housing and Development Board officials towards members of the public. It appears that the main function of the Housing and Development Board is to construct as many flats as possible at the shortest possible time, and then follow up with strict enforcement of tenancy and lease agreements to prevent abuses. Very little is being done to foster good public relations between residents and officials of the Housing Board. Letters to the press are promptly answered. These are mostly in defence of the inadequacies of the service provided by the Housing Board. Tenants and hawkers, particularly those from the lower income group, are constantly harassed or treated with indifference by hawker inspectors and other officials. Problems and complaints brought up by them are not properly attended to. Very often they are told to refer their problems to the MPs, if they are not satisfied. I must admit that the Estate Officers in charge of an Area Office have an unenviable task to perform. In most cases, they handle the problems pretty well. But those officers below them do not appear to understand the problems of residents, shop-keepers and hawkers. It is recognised that the Estate Officer cannot handle all the problems himself, but then the officers serving under him should be properly trained, especially in maintaining good public relations with the residents in the various housing estates. I would like to touch on some of these complaints and inadequacies, in the balloting of flats we often notice prospective flat owners jumping up with joy or rubbing their hands with glee the moment it was announced that they have got their ideal flats, that is, on the lower floor or facing the desired direction. This gleeful expression is short-lived, and it soon turns to gloom when they receive the keys to the flat, because on inspection of the flats they will find so many defects which Members of this House have been complaining about. The most common defects are uneven floors, paint- or tar-soiled floors. My party office, for instance, I had to saw off the bottom of three doors in order to accommodate the unevenness of the floors. For those who can afford to relay the floors with mosaic, etc., it is all right. But what about those who cannot afford, especially the people resettled from other areas? I would suggest that the Housing Board contractors should be asked to place as a deposit a prescribed sum of money or a bank guarantee with the Board on the understanding that if defects are found such deposit would be confiscated and the contractor barred from Housing Board projects for a given period. 4.15 p.m. I am not suggesting that the Housing Board has done nothing to rectify the defects found in the flats. It is the time taken and the haphazard manner in which the contractors put right the defects. One solution would be to allow flat owners to rectify the defects themselves and charge the cost to the Housing Board who will, in turn, recover this cost from the contractors responsible. Mr Speaker, Sir, shopkeepers and hawkers are always at the receiving end of the stick. When they want to rectify any of the defects mentioned earlier, they are asked to pay a reinstatement deposit amounting to hundreds of dollars. It is a common practice for shopkeepers to display their wares or advertise their services in order to promote sales. Officials of the Housing Board are unduly strict in the application of regulations governing obstruction in common passage-ways. In one instance, shopkeepers in my constituency had their goods confiscated for allegedly causing obstruction. When I took this matter up with the Area Office, I was asked to refer it to the head office. The official in the head office told me that the problem could be easily settled if I were to ask the shopkeepers concerned to see him. When the shopkeepers called at his office, they were politely told that the goods had already been disposed of. All this happened in one day. Surely the HDB is not that efficient! When it comes to exercising their right, Housing Board officials are unusually quick on the draw. But when complaints are lodged, it takes a long time for them to act. Mr Speaker, Sir, the present system of rentals for eating houses and hawker stalls in Housing Board estates could lead to many problems and abuses. The usual minimum rental for a eating house is around $700, but it is often tendered for as high as $3,000. To recover this amount, the shophouse tenant sublets as many cooked food stalls as the shop-house can accommodate at rentals between $100 and $600 each a month. In a coffee shop premises as much as 50% of the floor space is rented out to these cooked food stalls. The result is that patrons have to eat on five-foot ways and in adjacent empty spaces. Then here comes along a Housing Board official to take action against the offending coffee shop tenant. This goes on all the time. Rentals for cooked food stalls arc the same, irrespective of the type of food sold in Housing Board hawker centres. For instance, an ice-water seller is charged the same rental as one who runs a restaurant type of business. The daily turnover of these two types' of business is poles apart. Such a situation gives rise to abuse and malpractice. It encourages stallholders to illegally sublet or assign their stalls to others for a profit. For example, if a person pays $500 to $600 for a stall in a coffee shop to sell Hokkien mee, a stallholder in the hawker centre near to the coffee shop can demand a similar rate for subletting or illegal assigning of his stall. In Hokkien, this term is known as pak hor Ian, or, in English it is known as Ali Baba type of business. The Hon. Minister would probably ask me why I did not report this state of affairs. The reason is that it is very difficult to prove such wrong-doing as there is some collusion somewhere. I would suggest that offenders should be charged for corruption if they illegally sublet or assign their shophouse for a profit. Anyone who enters into such an arrangement makes exorbitant profits, all tax-free. Sir, I would suggest the following proposals. The Housing Board should restrict the number of cooked food stalls allowed for subletting in coffee shops. It should be based on the proportion of the floor space available. In other words, if a coffee shop premises has a floor space of 3,000 sq, ft, so many square feet of space will be allowed for cooked food stalls and so many square feet for patrons. A ceiling should he placed on rentals for subletting, just like the maximum rental charged by flat owners who wish to sublet their flats. Rentals for cooked food stalls in hawker centres should he based on the type of food sold. In this way, we can minimise all the abuses and malpractices mentioned. Sir, some of the hawker centres in Housing Board estates are badly planned. Two hawker centres in Toa Payoh have been reconstructed costing several hundred thousand dollars. Another one is earmarked for reconstruction. In some of these centres there is an excess of stalls in a certain trade and a shortage in others. There are either inadequate facilities or no access for hawkers to transfer their goods into the market. As a result passage-ways and footpaths are clogged with goods carriers left there by the hawkers. Some of the access facilities lead only half way into the market. Hawkers are compelled to make use of the paved areas around the market, thus causing more obstruction and littering. To overcome this problem and shortcoming, I would suggest that the Housing Board consult the MP in the area before constructing any hawker centre or market.