SALARY REVISION FOR THE ADMINISTRATIVE, PROFESSIONAL, - AND OTHER SERVICES - (Statement by the Minister for Trade and Industry)
Mr Speaker, Sir, the Government has accepted the recommendation of the Committee on Scholarships and Civil Service Careers to revise salaries in the Administrative, Professional and Other Services. Justification for Salary Revision The need to revise salaries is most acute in the Administrative Service. This Service is a key national institution. Administrative Officers formulate and implement Government policies under the direction of the political leadership, to protect the security of Singapore, promote economic growth, and ensure the well-being of our people. The standards of ability, integrity and commitment expected of Administrative Officers are high. The most outstanding have to be as good as the best in the private sector. The Service must therefore always attract and retain its share of the top talent in Singapore. State of the Administrative Service Over the last 20 years, the Government has been able to identify and develop a core of young, able administrators to succeed the older generation of Permanent Secretaries (PSs). However, we have not succeeded in maintaining this flow of talent into the Civil Service. Our talent pool is inadequate for proper succession planning. Unless we correct this situation early, the quality of the Civil Service which we have painstakingly built up will decline. Reliance on Scholars. The Administrative Service depends heavily for talent on returned scholars who went to university on Government scholarships. But in recent years this source has dwindled. More able students are refusing Government scholarships. Whereas a generation ago a Public Service Commission (PSC) scholarship was the only way for many talented students from poor families to go to university, nowadays many parents can easily pay for their children to attend NUS, NTI, or even overseas universities. Not enough top students are applying for PSC scholarships to meet the public sector's expanded needs. Declining Recruitment and Strength. Annual recruitment in the Administrative Service has declined steadily from a peak of 37 in 1974 to an average of less than 10 per year in recent years. The number of non-scholars joining the Service has fallen even more drastically. In 1974, there were 23. They represented 62% of the intake. Two-thirds were non-scholars. Since 1980, we have had not more than one non-scholar per year. In some years, none. There is no queue of qualified applicants seeking to join the Administrative Service. Many of those within the Service have left as soon as their bonds have expired, and some even sooner. Every one of those who were recruited in 1975 and 1976 has left. So have three-quarters of the 1977 and 1978 cohorts, and half of the 1983 cohort. As the economy boomed after the 1985 recession, able young officers quit for more attractive jobs elsewhere. The strength of the Service has fallen steadily. Here I refer you to Annex A (Cols. 467 - 468). From a peak in 1975 of 260 officers, it has declined to 183 this year, down by 30%. Important public sector jobs remain unfilled for lack of suitable Administrative Officers. Annex A - NUMBER OF ADMINISTRATIVE OFFICERS AS AT 1ST JANUARY OF EACH YEAR, 1974-1989 (Cols. 467 - 468) Salary Comparisons with the Private Sector Many of those who have resigned have complained, among other things, that promotions came too little and too late. The most successful of those who left the Service are earning 40% to 100% more than their contemporaries who stayed. In order to qualify to join the Administrative Service, a person must be practically in the top 30 in his year, in terms of performance. Then he will get an Overseas Merit scholarship, and has a chance of being absorbed into the Administrative Service. Or if he did not take a scholarship, he has to be of the same calibre: top 30. Annex B (Cols. 469 - 470) shows that in every age group below the age of 40, the most outstanding of the Administrative Officers is earning less than about 150 other persons of the same age in the private sector. This is a very complicated chart, Mr Speaker, but the dotted lines show how much the top earners of each age group are earning. The 1P line means the most well off person of that age. You can see the most successful person in Singapore is aged 39. He earned $2.6 million, one person. Those may be aberrations. So look at the 10th most successful person in an age group: the 10P successful person in an age group: the 10P line. Their incomes peak around the age of 40-41, about $350,000 a year. Similarly, for the 25th person, and the 100th person. The bottom line on the chart is the most successful Administrative Officer. That is the line called AS/A (Administrative Service/ Actual). He is earning well below the 100th person around $150,000. I will come back to this chart later. The Administrative Service has lagged far behind the private sector in remuneration. Annex B - COMPARISON OF PRINCIPAL INCOME OF TOP EARNERS IN THE ADMINISTRATIVE SERVICE AND PRIVATE SECTOR BY AGE (Cols. 469 - 470) There is another way to make this comparison with the private sector, and that is, to look at the top earners, profession by profession. Look at Annex C (Cols. 471 - 472). This is the average monthly income in 1987 of the top man, the second man and the third man in some of the big companies in a range of businesses. It is an average of three, four or five companies, showing how much their top three people are earning. They represent typical rather than maximum earnings. A typical top banker earns $141,000 a month. His second in command earns about $31,000 and the third earns $22,000. In comparison, the single most successful banker earns $197,000 a month in 1987. If we take sharebrokers, $122,000; lawyers, $102,000; multi-nationals, $64,000; even local companies, $50,000. The Prime Minister released a similar table in 1983, when we discussed Ministerial salaries in this House during the Budget debate. You will see from this table that most of the numbers are several times larger than the gross salary of a substantive Permanent Secretary, Grade C, whose monthly salary all-in, including NWC, is $16,000. The car dealer earns nearly twice as much. Annex C - AVERAGE 1987 MONTHLY INCOME OF THE TOP THREE EXECUTIVES IN A SELECTION OF LARGE SINGAPORE COMPANIES AND PROFESSIONAL FIRMS (Cols. 471 - 472) Need for Salary Revision A Civil Service career offers certain traditional advantages over the private sector more stable incomes, stability of tenure, plus significant pension benefits for those in the pensionable services. The Civil Service therefore need not match, dollar for dollar, the very highest incomes in the private sector. However, the free-market outcome proves conclusively that these positive factors do not compensate for the wide disparity between public and private sector incomes. Capable young men and women are no longer attracted by these traditional advantages. In a full employment economy, there are jobs everywhere. No bright young man believes that he will ever have difficulty finding a job. Civil Service pensions may be expensive to the Treasury, but that does not make them attractive to young people, more attractive than the full CPF contributions which every other job carries. The value of a pension is uncertain, especially for an officer near the beginning of his career, because the pension will only be collected somewhere in the very distant future, and it is indexed to the cost of living, unlike pensions for British civil servants. In other words, you are not sure when you will get it, and you are not sure what it will be worth when do you get it. Young people are under no pressure to accept PSC scholarships, and see no reason to do public service at a personal sacrifice. Able civil servants are opting out and they are not being replaced fast enough. Low salaries and slow advancement are major factors in low recruitment and high resignation rates. A substantial salary rise for the key individuals in the public sector, especially the Administrative Service and related services, is therefore essential. Principal Considerations for Revision This salary revision package reflects five principal considerations. Firstly, as a fundamental philosophy, the Government will pay civil servants market rates for their abilities and responsibilities. It will offer whatever salaries are necessary to attract and to retain the talent that it needs. As the Minister for Finance stated in his Budget Speech, the Government can afford to do so, and this is only being fair to the officers concerned. Secondly, the salary revision must be consistent with the principles of wage reform. We should not simply increase basic salaries. Timescales should be shortened. Remuneration should vary with the state of the economy, and individual rewards should depend on each person's own performance. Thirdly, the revision must be selective, and not across the board. Salaries are not revised as a status symbol, or as a reflection of the worth of the service. They are revised only when officers are paid too little relative to the market. Civil Service relativities should not be ignored, but they cannot cause us to increase salaries across the board when the problems are more specific. In this exercise, the first priority for salary revision is the Administrative Service. This service has the most acute problem and needs the largest adjustments, followed by the Professional Services. The Government recognizes that some other services also face structural problems, but the Committee will examine them later. Fourthly, this revision is not a routine annual salary adjustment. It is designed to catch up with several years of rising private sector incomes, and to make public service careers more competitive with the private sector. The revision should not be taken as a benchmark for the National Wages Council deliberations, or for other salary negotiations in the private sector this year. Fifthly, and finally, this exercise, including other salary changes to selected services which my Committee is still studying, will be the definitive salary revision for the Civil Service this year. The adjustment to the CPF rate, which is due in July, naturally will also apply to the Civil Service. However, the Government does not intend to make any further salary changes after the NWC recommendations are published. We cannot have two bites of the apple in quick succession. These five principles apply to the whole Civil Service. For the purpose of this salary revision, the Government has divided the Civil Service into three groups: First, the Administrative Service and the other pensionable services. Second, the Professional and related services, and Third, the rest of the Civil Service, including the daily rated employees. Structure of Administrative Service Salary Package Firstly, for the Administrative Service specifically, the Government has decided to do the following: (a) We will increase basic salaries by 7% for the superscales, and by 13% to 20% for the Timescales; (b) We will increase the existing end-of-year non-pensionable Variable Bonus by (r) month; (c) We will introduce a new discretionary performance-based bonus of up to 2 months of salary for Superscale officers alone, in order to relate benefits to individual performance; and (d) We will speed up promotions, so that benefits will be commensurate with the potential of individual officers. Basic Salary Revision Because of the size of the gap between private and public sector salaries, some revision of basic salaries is necessary. Annex D (Cols. 473 - 474) shows the revised salary scales. First, the Timescales, Administrative Assistant, Senior Administrative Assistant, Assistant Secretary, PAS. Then on the next page, the Superscales, G, F, E and so on. You will notice that the Timescales have been shortened and the ratio of the top to bottom salaries in each scale has also been reduced. For the Administrative Assistant, the first and longest scale with 14 points, originally had a ratio of about 2.4 top to bottom. Now it is a ratio of about 1.
4. Similarly, the later scales have also been shortened. For the Superscales, there is a straightforward 7% revision. Annex D - NEW ADMINISTRATIVE SERVICE SALARY SCALES (Cols. 473 - 474) The percentage revision for Timescales is larger than for the Superscales, for several reasons. Timescales will not be included in the performance bonus scheme. Many officers are resigning long before they reach Superscale grades. Competitive salaries at the entry point and early in the career are important for retaining them, and also for attracting other graduates who did not receive scholarships and are not already bonded to the Government. New Staff Grades Besides increasing the basic salaries of existing Superscale grades by 7%, the Government is also creating two new Staff Grades, Grades IV and V (you can see them at the bottom of the page) to increase the maximum salary point of civil servants. The upper Civil Service grades and the salaries of Judges and Ministers are linked. For example, Judges are paid superscale A, and Ministers are paid Staff Grade I + 5%, It is expressed in terms of the Civil Service grade points. A top civil servant who reaches Staff Grade III (there is nobody in that grade now, but the grade exists) will earn more than any Minister except the Prime Minister. The Government will be revising the salaries of Ministers and Judges. We will be pegging these political salaries to higher grade points to leave more room for promoting civil servants. The new Staff Grades IV and V will maintain the relativity between the apex of the Civil Service pay structure and the salaries of political appointees. At Staff Grade V an officer will receive a gross salary of $42,000 a month (including NWC). Compared to the private sector earnings of top executives, particularly Annex C, this is modest, not excessive. Those promoted to these new staff grades will be the most outstanding officers, particularly those holding extremely large and probably multiple job responsibilities. The Public Service Commission does not envisage promoting anyone to these new grades in the near future. It will be several years before any officers reach Staff Grade IV or V. Nevertheless, the real likelihood of attaining these higher grades is important for the morale of serving officers, and for attracting outstanding young people to join the Service. Members will notice that the new salaries are expressed in terms of basic pay. We have not mentioned NWC. In previous pay revisions, the Government consolidated NWC awards accumulated over the years into the basic salary, which meant they were locked in and became pensionable. The NWC awards after the last salary revision in April 1982 have not been consolidated. There are three of them: the 1982, 1983, 1984 awards. 1985 was a recession. There was nothing. 1986 wage restraint, nothing. 1987 was partial restoration. 1988 restoration but no new award. 1982, NWC awards are part 1983 and 1984 of the variable component of the salary, and they can be reduced in bad years. Therefore, they will not be consolidated in this exercise. Higher Variable Bonus The second component for the Civil Service is the Higher Variable Bonus. We have implemented flexible wages in the Civil Service by introducing a year-end variable bonus which depends on the state of the economy. So far, we have built up this variable bonus to reach months of salary. Part of the salary adjustment should go towards increasing this variable bonus. The Government will raise it by (r) month, bringing it to 1ª months in all, provided that the economy grows this year by 5 - 8% as expected. This (r) month is equal to a 4% increase in the basic pay, but with one important difference: whether it is paid depends on the state of the economy. Instead of paying the entire variable bonus in December, the Government will pay (r) month of the bonus in July and the remaining month in December. If by the end of the year economic growth turns out to be less than 5%, then, of course, this balance of 3/4 month will have to be reduced. New Performance Bonus Thirdly, the performance bonus. Rewards should vary not only with the state of the economy, but also with the performance of each individual. The Civil Service should move away from a non-discriminatory egalitarian system of rewards, based on the fiction that every officer is as good and productive as every other officer, to a system which ties rewards with performance, and singles out the outstanding from the rest. Performance bonuses will make the salary scheme more flexible, and give Permanent Secretaries an additional instrument for rewarding good officers. The Government will introduce an annual, discretionary, non-pensionable performance bonus of up to two months of salary, based on individual performance, for Superscale officers in the Administrative Service. The Head of the Civil Service will consult the Permanent Secretaries and put up proposals to the PSC for endorsement. In other words, the Permanent Secretaries will discuss who should receive how much bonus. The Head of the Civil Service will put their recommendations to the PSC, the PSC will endorse. Actual bonus payments will be kept strictly confidential. Not everyone will receive the full two months of bonus. Only a small proportion of officers, the obviously outstanding ones, will. Another 20% to 25% of the above average officers will be paid 1(r) months. The bulk of the officers will receive a one month bonus. 5-15%, those who are under-performing or clearly below average, will receive no performance bonus. These groupings correspond to natural breaks in the performance ranking of officers. Although we state that two months is the maximum, we expect only 5-10% of officers to receive two months. Those who are well above average, in the top one-quarter or so of the population, you get 1(r) months. An average Superscale officer gets 1 month. A below-average Superscale officer, and you notice that I have put it as 5-15%, the lower bound is greater than zero, gets none. For this performance bonus scheme to work, the assessors will have to be rigorous and strict in ranking the performance of officers against their peers. They have to rank officers against their peers, to decide who is average, who is good, who is bad. Officers must have the courage to identify the outstanding, the above average, and the under-performers. If they take the soft way out and claim that nearly everyone is above average, then the scheme will fail. To prevent this, quotas will be set for each category of officers. In other words, Permanent Secretaries have to be hard and firm. They must have the courage to decide between two officers who is better, who is not so good, and recommend one for an above average bonus and another perhaps for nothing. And having done that, they must have the courage to face the officer and say, "This was my honest and well-considered judgment of you and I consider it fair." If we do not do that, the scheme will fail. Faster Promotion Faster promotions are as important a factor in retaining good officers as higher salaries. Promotions are a much more selective and discriminating method of rewarding good officers than salary increases. They give deserving officers a sense of forward movement in their careers, and show that the organization values their contributions, which an equally generous salary scale will not do. In the Civil Service, how quickly an officer is promoted depends on several things. Firstly, what we call his CEP (Currently Estimated Potential). Secondly, on the time norms for promoting officers with that potential. The CEP of an officer is formally assessed by panels of Permanent Secretaries and their deputies. For every Administrative Officer, we judge him, we assess him, we evaluated his powers of analysis, his powers of imagination, his sense of reality, his helicopter qualities and we make an assessment of how high he can go. He may be a junior Assistant Secretary, but you already know that he can one day become a Permanent Secretary. He may be a Deputy Secretary, Grade E, but you know that he has reached the ceiling grade and he is unlikely to go further, even though perhaps he is doing well in that grade. That is the CEP. Having worked out the CEP for each individual, we have tables to define for each class of persons this is your potential, this is the rate at which you will be promoted. Despite all this apparatus, in the last few years, promotions in the Administrative Service have been slow, for a combination of reasons. Permanent Secretaries have been conservative in assessing the CEPs of officers, our time norms for promotions have been a little slow, and even these norms have not always been followed, particularly in the lower grades. As a result, officers, particularly the young ones, feel a sense of frustration. They want out to go somewhere where they can move fast. To speed up promotions, the Government has shortened the promotion time norms. Generally, officers will be promoted to their final ranks by the age of 45 instead of 50. All intermediate promotion points will be brought forward accordingly. If you must reach Grade C by the age of 45, then when do you reach Grade D, Grade E, Grade F, Superscale all that is worked out. Able officers should reach the rank of PAS (Principal Assistant Secretary) two years earlier than at present, by the age of 30, within eight years of joining the service, a crucial milestone, because it is around that time that their scholarship bonds expire. Such an early promotion to PAS will be a clear signal to an officer that he is doing well. At the senior levels, the Government will no longer treat every Permanent Secretary post equally as a Grade C post, just like every other one. It will recognize that the PSs of larger ministries, and the CEOs of the major statutory boards, are Grade B, Grade A, or even Staff Grade posts. For example, the Head of the Civil Service is obviously a Staff Grade post. If the Head of the Civil Service is not Staff Grade, who would be? These establishment ranks will make it clear that Grade C is not the practical ceiling for Administrative Officers. All high flying helicopters look out and watch the cloud base and wonder whether they can go through. So this is to show the sun shining through the clouds. An hon. Member: It is raining.