Regulation 13

to exercise oversight over the day-to-day provision of the licensable healthcare service by the licensee;

to ensure that the licensable healthcare service is, at all times, provided in a manner that ensures the safety, welfare and continuity of care of the licensee’s patients and customers; (c)where the licensee is approved to provide the licensable healthcare service at any permanent premises, at any premises other than permanent premises (called in this sub-paragraph temporary premises) or using any conveyance — to ensure the safe operation of every approved permanent premises, temporary premises and approved conveyance, and the safety of persons at every approved permanent premises, temporary premises and approved conveyance;

to oversee the implementation of processes to review and manage any clinical risk and enterprise risk that may arise in the provision of the licensable healthcare service, and ensure that the licensee and every personnel comply with the processes.

where a matter requires the Principal Officer’s attention —

the Principal Officer must be available to handle the matter; or (ii)if the Principal Officer cannot be so available, the Principal Officer must appoint a suitably qualified and competent employee of the licensee to handle the matter on the Principal Officer’s behalf;

the Principal Officer must at all times be contactable by any personnel.

if one or more Clinical Governance Officers are appointed — the Clinical Governance Officer who oversees the subject that the clinical matter relates; and

in any other case — any key appointment holder of the licensee who is a healthcare professional with clinical experience that is relevant to the licensable healthcare service.