Singapore legislation
Regulation 3
of Online Safety (Relief and Accountability) (Service) Regulations 2026
Regulation 3
Service on a person
Subregulation 1
A specified document may be served in accordance with this regulation.
Subregulation 2
A specified document to be served on an individual may be served —
by giving it to the individual personally;
by sending it by prepaid registered post to the address specified by the individual for the service of documents generally, or specifically for the specified document, or (if no address is so specified) the individual’s residential address or business address;
by leaving it at the individual’s residential address with an adult apparently resident there, or at the individual’s business address with an adult apparently employed there;
by affixing a copy of the specified document in a conspicuous place at the individual’s residential address or business address;
by sending it by fax to the fax number last known to the person giving or serving the specified document as the fax number for the service of documents on the individual; or
if the individual has an email address at which the individual may be contacted — by sending an electronic communication of the specified document to that email address.
Subregulation 3
A specified document to be served on a partnership (other than a limited liability partnership) may be served —
by giving it to any partner or other similar officer, or an authorised representative, of the partnership;
by leaving it at, or by sending it by prepaid registered post to, the partnership’s business address;
by sending it by fax to the fax number used at the partnership’s business address; or
if the partnership has an email address at which the partnership may be contacted — by sending an electronic communication of the specified document to that email address.
Subregulation 4
A specified document to be served on a body corporate (including a limited liability partnership) or an unincorporated association may be served —
by giving it to the secretary or other similar officer of the body corporate or unincorporated association, or the limited liability partnership’s manager;
by leaving it at, or by sending it by prepaid registered post to, the registered office or principal office of the body corporate or unincorporated association;
by sending it by fax to the fax number used at the registered office or principal office of the body corporate or unincorporated association; or
if the body corporate or unincorporated association has an email address at which the body corporate or unincorporated association may be contacted — by sending an electronic communication of the specified document to that email address.
Subregulation 5
In addition, a specified document to be served on an addressee may be served —
if the addressee has a chosen means of notification — by giving an electronic notice to the addressee by the addressee’s chosen means of notification, stating that the specified document is available for access and how the addressee may use the addressee’s chosen means of access to access the specified document’s contents;
if the addressee has an account on any online service, and that online service provides a mechanism for that addressee to receive electronic communications in that account — by sending an electronic communication of the specified document to that account;
if the addressee has an Internet website, a blog or a page on any online location or online service, and that Internet website, blog or page on the online location or online service provides a mechanism for the posting of comments on that Internet website, blog or page of that online location or online service — by posting an electronic communication of the specified document on that Internet website, blog or page on that online location or online service;
if the addressee has a telephone account or an account on an electronic service at which the addressee may be contacted — by sending to that account an electronic communication of the specified document or an electronic notice stating that the specified document is available for access and how the addressee may access the specified document’s contents; orIllustrationSending a specified document addressed to a person by SMS or MMS to the person’s telephone account or by mobile chat application to the person’s account.(e)subject to paragraph (6), by causing a notice containing the following information to be published on an official website:
a statement identifying the specified document;
a statement that the addressee to be served may obtain the specified document from the person serving the specified document by writing to the address or email address specified in the notice, or by any other way that may be specified in the notice.
Subregulation 6
Paragraph (5)(e) applies if and only if —
the addressee to be served, or an individual mentioned in paragraph (3)(a) or (4)(a) (if applicable) cannot, by due diligence, be found;
if the addressee to be served is an individual — the name, residential or business address, fax number and email address of the addressee cannot, by due diligence, be ascertained;
if the addressee to be served is a partnership (other than a limited liability partnership) — the name, business address, fax number and email address of the addressee cannot, by due diligence, be ascertained;
if the addressee to be served is a body corporate (including a limited liability partnership) or an unincorporated association — the name, address of the addressee’s registered office or principal office, fax number and email address of the addressee cannot, by due diligence, be ascertained;
the addressee to be served has not agreed to a chosen means of notification or a chosen means of access;
the addressee to be served does not appear to have any account mentioned in paragraph (5)(b) or (d); and
the addressee to be served does not appear to have an Internet website, a blog or a page mentioned in paragraph (5)(c).