Singapore legislation
Regulation 6
of Private Education (Dispute Resolution Schemes) Regulations 2016
Regulation 6
Terms of reference of prescribed dispute resolution schemes
Subregulation 1
A dispute resolution centre must administer a dispute resolution scheme in accordance with its terms of reference that have been approved by the Agency.
Subregulation 2
The Agency may, in its discretion, amend the terms of reference of a dispute resolution scheme.
Subregulation 3
The terms of reference include the following:
the types of disputes that may be referred by a party to a dispute resolution centre;
the procedure for referring a dispute to the dispute resolution centre;
the procedure for the receipt, processing and resolution of a dispute;
the fees payable by each party in respect of each dispute referred to the dispute resolution centre;
the circumstances in which a dispute may be dismissed by the dispute resolution centre without referring the parties for mediation under the dispute resolution scheme;
the circumstances in which a dispute would be referred for arbitration under the dispute resolution scheme;
the types of awards that may be made by an arbitrator under the dispute resolution scheme;
the procedure for the notification of the outcome of the arbitration of a dispute to the parties.
Subregulation 4
A dispute resolution centre must not amend any fee mentioned in paragraph (3)(d) except with the approval of the Agency.