Singapore legislation

Regulation 3

of Financial Advisers (Complaints Handling and Resolution) Regulations 2021

Regulation 3

Application

Subregulation 1

Subject to paragraph (2), these Regulations apply to every licensed financial adviser and every exempt financial adviser.

Subregulation 2

These Regulations apply to any complaint that —

(a)

is made on or after 3 January 2022 by any client or prospective client of a financial adviser who, at the time when the complaint is made —

(i)

is an individual or an individual proprietor of a sole proprietorship; and

(ii)

is not an accredited investor, expert investor or institutional investor; and

(b)

relates to the provision of any financial advisory service by the financial adviser to the client or prospective client.