Singapore legislation
Regulation 3
of Financial Advisers (Complaints Handling and Resolution) Regulations 2021
Regulation 3
Application
Subregulation 1
Subject to paragraph (2), these Regulations apply to every licensed financial adviser and every exempt financial adviser.
Subregulation 2
These Regulations apply to any complaint that —
(a)
is made on or after 3 January 2022 by any client or prospective client of a financial adviser who, at the time when the complaint is made —
(i)
is an individual or an individual proprietor of a sole proprietorship; and
(ii)
is not an accredited investor, expert investor or institutional investor; and
(b)
relates to the provision of any financial advisory service by the financial adviser to the client or prospective client.