Civil Aviation Authority of Singapore Act 2009 · 2020 Revised Edition · Part 4 · Licensing and Management of Airports
54. Record-keeping and giving information on quality of service
Feedback & supportAn airport licensee, and every person who provides airport services and facilities under an agreement with an airport licensee, must —
keep and retain records for such period as may be prescribed, where the records are relevant to a matter that is relevant to monitoring or evaluating, under this Part, the quality of an aspect of airport services and facilities as prescribed in the regulations; and
give to the Authority within the period and in the manner prescribed in the regulations, specified information that is relevant to a matter that is relevant to monitoring or evaluating, under this Part, the quality of an aspect of airport services and facilities as prescribed in the regulations.
An airport licensee, or a person who provides airport services and facilities under an agreement with an airport licensee, must not, in purported compliance with a requirement under subsection (1), make a record of any matter or thing in such a way that it does not correctly record the matter or thing.
airport services and facilities
“airport services and facilities” means the services and facilities provided —(a)to enable the landing and taking off of aircraft, such as the provision within such areas of —(i)airfields, runways, taxiways, parking aprons and parking stands for aircraft;(ii)facilities and services for apron control;(iii)airfield and associated lighting;(iv)services to maintain and repair airfields, runways, taxiways and parking aprons for aircraft;(v)rescue, fire safety and environmental hazard control services; and(vi)airfield supervisory and security services;(b)to enable, within certain areas of an airport, the servicing and maintenance of aircraft and the handling of cargo carried, or to be carried, by aircraft, such as the provision within such areas of —(i)hangars;(ii)services and facilities for the maintenance and refueling of aircraft and waste disposal;(iii)services and facilities for the storing and processing of cargo; and(iv)security, customs and quarantine services for cargo;(c)in relation to aircraft passengers in an airport, such as the provision of —(i)aerobridges, passenger thoroughfares and seating areas;(ii)flight information and public address systems;(iii)flight catering services and facilities;(iv)services and facilities for the operation of customs, immigration, and quarantine checks and control;(v)facilities for the sale and collection of duty-free items;(vi)services and facilities for the operation of security and police services;(vii)activities undertaken (including the services and facilities provided) in a passenger terminal to enable the check-in and screening of passengers, including services for baggage handling and screening; and(viii)the holding of any facilities and assets (including land) acquired or held to provide the services mentioned in this paragraph in the future (whether or not used for any other purpose in the meantime);(d)in relation to visitors to the airport, such as services and facilities for the parking of motor vehicles and other related services and facilities; and(e)at or from an airport for such purposes in connection with or incidental to the operation of the airport as may be prescribed,but does not include air navigation services;
An airport licensee, or a person who provides airport services and facilities under an agreement with an airport licensee —
agreement
“agreement” means any agreement, whether formal or informal and whether express or implied;
who is subject to any requirement under subsection (1) or (2); and
who contravenes any such requirement,shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $10,000 or to imprisonment for a term not exceeding 12 months or to both.