Subject · 60 laws · 28 judgments
Buying things
Refunds, faulty goods, unfair sellers, and scams. Start with what's going on, or go straight to the law.
01 — Start with what's going on
What went wrong with a purchase?
- Something I bought is faultyRepair, replacement, or refundStart here
- A seller misled meUnfair practices and what you can doStart here
- Buying on instalmentsHire purchase and missed paymentsStart here
- I was scammedWhat to do, and who to tellStart here
- Taking a seller to a tribunalSmall claims, fees, and the processStart here
02 — The laws that matter
The laws that matter
- Consumer Protection (Fair Trading) Act 2003Protecting consumers from unfair practices; rights over goods
- Sale of Goods Act 1979Contracts for the sale of goods, how they are formed and performed, unpaid sellers' rights against the goods, and actions for breach
- Unfair Contract Terms Act 1977Limits on avoiding civil liability through contract terms
- Hire-Purchase Act 1969Form of hire-purchase agreements and the rights of the parties
- Small Claims Tribunals Act 1984Small claims tribunals, their powers and tribunal magistrates
- Consumer Protection (Trade Descriptions and Safety Requirements) Act 1975Banning misdescribed goods and setting marking and safety rules
- Weights and Measures Act 1975Use of uniform weights and measures
- Online Criminal Harms Act 2023Countering online criminal activity and online harms
03 — Recent judgments
What courts decided
A Hong Kong judgment for a Macau casino debt could not be enforced in Singapore Summary
Venetian Macau Ltd v Hu Yangning[2026] SGHC 180Summary judgment failed because the claimant had not shown a prima facie case Summary
Korea Shipping Corp v United Overseas Trade Pte Ltd[2026] SGHC 155- JID v JIE[2026] SGSCT 18
Want someone to look at your situation?
These organisations can help, or tell you where to go next. We read each one’s own site and checked what it says about itself. They are not part of this site.
- Small Claims Tribunals (Visit site)
The tribunals that hear small claims about goods, services and residential tenancy agreements.
Cost not stated on its site · judiciary.gov.sg · Checked 30 Sep 2026
- Financial Industry Disputes Resolution Centre (Visit site)
Mediation and adjudication of disputes between consumers and financial institutions; filing a dispute is free of charge.
Free, as the organisation says · fidrec.com.sg · Checked 30 Sep 2026
Information, not legal advice