Singapore legislation
Regulation 26
of Copyright (Collective Management Organisations) Regulations 2023
Regulation 26
Opportunity to question basis of distribution
Subregulation 1
The distribution policy must require the CMO to do the following after making a distribution to a member and giving the member the information required under regulation 25:
give the member an opportunity to, within a specified period (which must not be shorter than 60 days or longer than 90 days) after the date on which the member is given the information under regulation 25 —
ask for information about how the distribution to the member was calculated (for example, information about how the use of the member’s portfolio was estimated); and
dispute the amount that should have been distributed;
provide any information asked for under sub‑paragraph (a)(i);
deal with any dispute in accordance with its dispute resolution policy.
Subregulation 2
However, the distribution policy may provide that the CMO is not required to give any information if —
the CMO does not have the information because of the conduct of a user (for example, the user fails to provide information about its use of the CMO’s portfolio despite the CMO’s best efforts to collect that information); and
the CMO explains to the member the efforts it has taken to collect that information.