10. Licence conditions

conditions generally applicable to all licences;

conditions specifically applicable to a class of licences; or

conditions specifically applicable to a particular licence.

requiring the licensee to put in place measures to ensure that every debt collector of the licensee carries out any debt collection activity in compliance with —

all the conditions of the approval granted under section 20 for the debt collector to be deployed as a debt collector of the licensee;

all the codes of practice that are applicable to the licensee; and

this Act and any other written law, including the Penal Code 1871 and the Protection from Harassment Act 2014; and

requiring the licensee to undergo and pass any audit that the Licensing Officer may determine for compliance with —

the provisions of this Act;

the conditions of the licence or any approval granted under section 20 for an individual to be deployed as a debt collector of the licensee;

the codes of practice that are applicable to the licensee; and

any direction given by the Licensing Officer under section 11(4), 21(6), 22(2)(a), 25(2)(b) or 26(5).

the audit may be conducted only by —

an authorised officer; or

any qualified individual or qualified audit team that may be approved by the Licensing Officer for that purpose; and

the Licensing Officer may require the licensee to submit to the Licensing Officer or to the persons conducting the audit any information that the Licensing Officer may specify which pertains to the licensee.