Singapore legislation

Regulation 8

of Gambling Control (General) Regulations 2022

Regulation 8

Who is key officer

Subregulation 1

For the purposes of the definition of “key officer” in section 3(1) of the Act, an individual who, in relation to a relevant applicant for a licence, or a relevant licensee authorised under its licence, to provide a relevant gambling service at an approved gambling venue, performs (whether or not appointed under a contract of service) as —

(a)

a responsible executive of the relevant applicant or relevant licensee; (b)an officer or employee of the relevant applicant or relevant licensee who is directly involved in the day‑to‑day management or is in a managerial or directorial capacity, and authorised to make decisions, involving the exercise of his or her discretion, which are relevant to any duties described in paragraph (2); or

(c)

an employee of the relevant applicant or relevant licensee who is authorised to make decisions, involving the exercise of his or her discretion, which are relevant to trading operations of the relevant applicant or relevant licensee, including managing, wholly or partly, the liability of the relevant applicant or relevant licensee in relation to bets or stakes wagered as part of the betting operations or lottery conducted in the course of the relevant gambling service,is prescribed a key officer with respect to that relevant gambling service.

Subregulation 2

The duties for the purposes of paragraph (1)(b) are as follows:

(a)

the duties generally performed as a chief financial officer (however titled) such as —

(i)

managing and supervising the accounting of transactions (whether of money or money equivalent) of the betting operations or a lottery involved in the relevant gambling service;

(ii)

directing and supervising the relevant applicant’s or relevant licensee’s financial performance management, annual budget preparation and review, and procedures for procurement; (iii)reviewing the relevant applicant’s or relevant licensee’s finance objectives and present monthly financial and budgetary performance with a view to regularly reporting to the relevant applicant’s or relevant licensee’s board of directors and audit and risk committee; and

(iv)

directing and supervising legal support for the relevant applicant or relevant licensee in matters such as contractual agreements and protection of corporate reputation;

(b)

the duties of a chief of customer relations (however titled) such as —

(i)

overseeing the opening and closing of accounts of customers who gamble using the relevant gambling service, directly or through a gambling service agent;

(ii)

developing and maintaining relationships with businesses; (iii)driving financial and operational performance measures across the network of the retail points operated by the relevant applicant or relevant licensee, and its gambling service agents;

(iv)

developing and executing plans for new devices, channels, platforms and markets relating to gambling products offered by the relevant applicant or relevant licensee;

(v)

overseeing the remote gambling operations of the relevant applicant or relevant licensee;

(vi)

directing and overseeing the implementation of initiatives for developing deep insights into the relevant applicant’s or relevant licensee’s customer base, and enhancing customer touchpoints and operational processes, provision and management of business communication services; and

(vii)

driving performance, service and responsible gambling standards;

(c)

the duties of the head of risk and compliance (however titled) such as —

(i)

identifying and analysing the relevant applicant’s or relevant licensee’s risk profile in consultation with the chief executive of the relevant applicant or relevant licensee and the audit and risk committee of the relevant applicant or relevant licensee; and

(ii)

directing and overseeing the relevant applicant’s or relevant licensee’s compliance with regulatory standards and licensing conditions and matters pertaining to responsible gambling, business continuity management and anti‑money laundering and counter‑terrorism requirements;

(d)

the duties of the chief business technology officer (however titled) such as —

(i)

providing technology thought leadership to achieve business goals, advocate to digitalise the operations of the relevant applicant or relevant licensee;

(ii)

leading strategic and operational planning in information technology to achieve business plans; (iii)directing development and execution of enterprise‑wide disaster recovery and business continuity planning; (iv)defining and communicating information technology plans, policies and standards;

(v)

identifying opportunities for digitalisation and developing digital presence; and

(vi)

continuously evolving existing information technology investments to effectively support the business of the relevant applicant or relevant licensee;

(e)

the duties of the chief product officer (however titled) such as —

(i)

directing and overseeing the implementation of initiatives for developing deep insights into the relevant applicant’s or relevant licensee’s addressable market space and provision of a range of market‑relevant products; (ii)exploring business opportunities for horse racing; (iii)managing the lottery, sports, and horse racing products’ strategies, roadmaps and implementation plans;

(iv)

identifying and analysing transaction data to ensure the continued sustainability of the business; and

(v)

monitoring trading operations and utilisation of trading limits, analysing sales trend of sports products, reviewing trading performance and collaborating with other business units to ensure trading risks are managed.

Subregulation 3

For the purposes of the definition of “key officer” in section 3(1) of the Act, an individual who, in relation to an applicant for a licence, or a licensee granted a licence, to provide a gambling service of making available to others any gaming machine for the purpose of gambling at a gaming machine room, performs (whether or not appointed under a contract of service) duties in a managerial or directorial capacity, and is authorised to make decisions, involving the exercise of his or her discretion, which are relevant to —

(a)

the management of the gaming machine room; (b)the conduct of gaming in that room; or (c)both sub‑paragraphs (a) and (b), is prescribed a key officer with respect to that gambling service.