ESTIMATES OF EXPENDITURE FOR THE FINANCIAL YEAR - 1ST APRIL, 1993 TO 31ST MARCH, 1994
4.07 pm Dr John Chen has talked about DRG and the need to control private sector charges, not just private sector charges but also for the Government and restructured hospitals. Sir, the Ministry has been studying the health care systems of all the other countries, the UK, Germany, USA and Japan. We have, in fact, been looking at DRG for the past two years to see how applicable that system is to Singapore. We have found that it is a highly complicated system. In the USA, reportedly it contributes to about 15% of their total health care cost. We are now looking to see how we can simplify and then in due course apply that to Singapore. On the need to control private sector and public sector charges, we already have in many ways been influencing the public sector charges. For example, doctors in the Government hospitals and restructured hospitals are at no liberty to charge what they like. They can only charge fees that are set by the hospital boards. These fees are reviewed very carefully and any changes are also introduced after much thought has been put into them. With regard to private sector charges, I agree with him that we cannot continue to keep health care cost low in Singapore if we do not have some means of influencing the private sector charges. Because if private sector charges keep on increasing and that the earnings of doctors and paramedical staff increase in the private sector, they must have a "pull" effect on the public sector. We must increase salaries in the public sector to keep our staff. So it will have an impact on health care cost and we are now looking actively into how this can be done. The Green Paper, when it is released in the middle of the year, would have something to say about it. Dr Michael Lim has talked about primary health care. I will leave that to my colleague, Dr Aline Wong. Mr Robert Chua has talked about the quality of health care in Government hospitals and the need to upgrade services. He has asked about how we can perhaps shorten the waiting times for outpatient treatment. Sir, the level of service in our public hospitals has actually improved over the years, especially in those hospitals that have been restructured, mainly because restructuring has allowed the hospital managements the autonomy, the flexibility, to rethink their procedures, to introduce new work methods, streamline processes, and therefore make better use of their people. As a result, the median waiting time for patients, eg, in the Singapore General Hospital, has been reduced from 38 minutes in 1990 to 32 minutes in 1992. And the number of patients who have to wait more than 60 minutes has been reduced from 27% in 1990 to only 18% last year. So the waiting times have been very much reduced. I would like to ask the public and Members here to understand that it is very difficult really to reduce waiting times much further. Because in a hospital environment, quite often doctors have to be called away on emergencies. And when they are required to do so, I think they have to give priority to the patients who are in the wards who are suffering an emergency condition and who require their attention straight away. Quite often, they have to leave for a limited period of time to look after those emergency cases. And that is when the waiting times get longer than an hour. He has also said that we should perhaps run a hospital like a manufacturing concern, ie, just in time (JIT). Unfortunately, people are not machines! As for machines, cycle times are very predictable, but the medical condition varies from patient to patient. I am sure the doctors would love it if every patient comes in with exactly the same ailment, but that is not so. So JIT, whilst we welcome it, I think it is quite difficult to apply in the medical environment. He has also asked about GP's referral, whether the present practice of patients who are referred by GPs having to be treated as A and B1 patients can perhaps be changed to allow low-income patients who are seeing family practitioners to be seen as B2 or C Class patients. Sir, I would like to assure him that it is already being done. We implemented this since May 1991 whereby GPs, family practitioners, who are referring their patients whom they know belong to the low-income group and who would have problems paying A and B1 size bills, would let the hospital know in the referral letter that this patient is facing financial hardship and would need to be seen as a B2 or C Class patient. In fact, last year, 1,360 patients referred by GPs were reclassified as subsidised patients. Dr Vasoo has talked about polyclinics. I will let Dr Aline Wong answer that. Mr Peh Chin Hua has, for the third time, as he said, brought up the issue of Chinese physicians. Sir, my Ministry welcomes the establishment of the joint training syllabus and the joint examination by the two Chinese physicians' associations. In fact, I urged them to do so last year and I am glad that they have acted very quickly. Their action will help to improve the standard and practice of traditional Chinese medicine (TCM) in Singapore. Over time, a new generation of formally trained Chinese physicians will then be available to ensure the survival of this traditional practice in Singapore. I would like to urge the two associations to ensure that the standards are properly defined and also properly upheld through this new course, by bringing in renowned TCM practitioners from China and Taiwan to not only lecture and supervise the curriculum, but also to act as external examiners. My Ministry would be very happy to help the two associations to get in touch with the leading TCM institutions in China and Taiwan, if necessary. Sir, my Ministry will also be prepared, at the appropriate time, to assist the two associations to keep the public informed about the new generation of Chinese physicians when they are ready to practise. 4.15 pm On the issue of registration, I think the question is to what extent the Government can be involved in their registration when we are not involved in their training, nor do we have the expertise to vet the course or to ensure quality. The problem is further magnified by the fact that at the moment there are over 1,800 Chinese physicians, practising full-time or part-time, most of whom have not been through a formal training programme and they have only picked up their skills through an apprenticeship programme. What do we do with them? The two associations may wish to examine how this large number of existing TCM practitioners, with no formal qualifications, can be accommodated or upgraded or, as Mr Peh has mentioned, perhaps even be prohibited from practising in the future. With regard to TCM in the USA, Japan and other countries, I am unable to comment, as we do not have any information on what these countries are doing. I will ask my officers to investigate and to study what these countries are doing. Sir, on the subject of banning of certain Chinese medication, I would like to clarify that in deciding whether to allow certain medicinal products to be sold in Singapore, my Ministry's over-riding interest is to ensure that the health and safety of Singaporeans are protected. So far, the main items banned are those containing toxic substances, like arsenic. The item Mr Peh has mentioned, Huang Liang is the only herb that my Ministry has banned so far, and so are the preparations which contain the active ingredients in Huang Liang, as mentioned by him. I would like to explain why we have done so. This is because the active ingredients in Huang Liang destroy the red blood cells in people that lack a particular enzyme. That happens with fatal results. So my Ministry cannot allow its indiscriminate use and sale in Singapore. However, since the future batches of Chinese physicians would be better trained, I am prepared to ask my Ministry to study whether Huang Liang and its preparations can be made available to these new physicians down the road for controlled sale. Sir, Mr Othman Haron Eusofe has asked about B2 and C classes and stated his fears that many of these patients are in fact unable to afford the fees. Sir, I have just quoted the bill sizes. They are very affordable. But that does not mean that every Singaporean can afford to pay those bill sizes. There are, of course, the indigent and those who, for various reasons, cannot afford. I would like to assure Members of the House that these numbers are actually very small. In 1991, only about 2,800 patients in B2 and C Class wards applied for waivers out of a total of 160,000 patients in B2 and C wards. So they made up only less than 2%. I am happy to say that 98% of those who applied were granted waivers. In 1992, we had about 3,800 who made up about 2.2% of the class B2 and C patients who applied for waivers, and 99% of those who applied were granted waivers. So again, we have been very sympathetic and very helpful. Sir, he has asked how we are helping to ensure that costs are under control. As I have mentioned just now, the restructured hospitals have actually been able to make improvements over the past few years through changing and streamlining the systems, adding automation tools where these are available, automating processes, and so on. And through job enlargement and job substitution, we have managed to make better use of the people. So all these measures have resulted in some savings. I would like to inform the House that between 1990 and 1992 the four restructured hospitals, namely, Singapore General Hospital, Kandang Kerbau, Toa Payoh and NUH hospitals, had an operating cost that increased by only 12% over the two years. Their total operating cost only increased by 12% but their patient-load increased by 6%. So the actual increase per patient day was only 6% over that period of two years, or about 3% a year. I think this has been the lowest that we have achieved so far and it is due to the ability of the hospitals to be flexible, to innovate and to make improvements without being faced with bureaucratic obstacles. Mr Othman Haron Eusofe has asked how we price drugs. For class B2 and C patients, the drugs are provided based on a fixed quantum under the daily treatment fee. For non-standard drugs, they are provided at subsidised prices. So the hospitals do not even recover full cost from such patients. For the A and B1 patients, they are charged at the purchase price plus a small handling fee. So in comparison to the price of these drugs outside, I can say that the prices in the restructured hospitals would still be a fair bit lower. Together with Mr Low, he has also asked why in the Singapore General Hospital certain specialties do not have class C wards. Sir, many of the specialties in the Singapore General Hospital are not unique to the Singapore General Hospital. They are actually available in Tan Tock Seng Hospital, Toa Payoh Hospital and Alexandra Hospital. Therefore, rather than duplicate unnecessarily, and especially where the other hospitals already have spare capacity, SGH therefore does not have class C wards in some of these similar specialties. For example, in paediatrics, Tan Tock Seng and Alexandra hospitals have paediatrics. The Class C wards in these two hospitals have the capacity and therefore there is really no need for SGH to also duplicate it. But there are certain specialties where these are unique only to SGH. For example, the Burns Unit is available only in SGH. These are also mainly high cost specialties, and are available only in B2 wards. This way the heavy subsidies that are needed are given out very carefully, in line with what Dr Michael Lim has said. We should be very careful about giving out subsidies, especially in those heavily subsidised areas. But where the patients are from the low income groups and they find that the B2 bill sizes are not affordable, SGH will very readily reduce the bill size to an equivalent Class C bill. So actually this is to the benefit of the low income group because they pay Class C bill, but they are actually being kept in B2 comfort. At the same time, it allows the hospital to optimise on the use of their facilities and manpower. Because, rather than have them spread out over many wards, they are now spread out over fewer wards and, therefore, it keeps the operating cost down as well.