23. Rectification notice

If, whether upon a review of a report given pursuant to a code of practice or otherwise, the competent authority is of the opinion that a designated provider has not complied with any part of a code of practice that applies to the designated provider’s service, the competent authority may give the designated provider a notice to rectify the non‑compliance with the code within the permitted time.

A rectification notice under subsection (1) must set out —

The competent authority may extend the time within which the non‑compliance identified in the notice must be rectified.

In subsection (1), “permitted time” means the time within which the non‑compliance must be rectified as set out in the notice or, if the time has been extended under subsection (3), the extended time notified to the designated provider.