Online Safety (Relief and Accountability) Act 2025 · Updated to 29 Jun 2026 · Part 4 · Reports
24. Assessment and investigation of report, etc.
Official textFrom Singapore Statutes Online, unchanged
On receiving a report under section 23(1), the Commissioner must assess the report to determine whether or what further action, including any investigation, is appropriate under this Act.
The Commissioner may, subject to any written law, seek and receive any information that the Commissioner considers will assist the Commissioner in the conduct of the Commissioner’s assessment or investigation.
The Commissioner may, for the purposes of an investigation under this section, exercise the powers of investigation set out in sections 49 and 51.
The Commissioner may suspend, discontinue or refuse to assess a report, or the conduct of an investigation, or the taking of any further action under this section, if the Commissioner thinks fit, including but not limited to any of the following circumstances:
the person who made the report is not a person who is eligible to make a report under section 22;
the person who made the report did not comply with any prescribed requirement mentioned in section 23(2);
the report did not comply with any requirement under section 23(3);
the Commissioner is of the opinion that the matter may be more appropriately addressed by another public agency and has referred the matter to that public agency;
the Commissioner is of the opinion that —
the report has been resolved; or
any other circumstances warrant such suspension, discontinuation or refusal.
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Part 5
Powers to Give Directions and Orders
Part 6
Information and End‑User Identity Matters
Part 7
Reconsideration and Appeals
Part 8
Offences and Enforcement
Part 9
General and Miscellaneous
Part 10
Online Harmful Activities — Torts
Part 11
Administrators — Duties and Torts
Part 12
Online Service Providers — Duties and Torts
Part 13
Damages and Remedies
Part 14
Jurisdictional, Procedural and Miscellaneous Matters
Part 15