Personal Data Protection Act 2012 · 2020 Revised Edition · Part 9 · Do Not Call Registry
47. Withdrawal of consent
Feedback & supportOn giving notice, a subscriber or user of a Singapore telephone number may at any time withdraw any consent given to a person for the sending of any specified message to that Singapore telephone number.
subscriber
“subscriber”, in relation to a Singapore telephone number, means the subscriber of the telecommunications service to which the Singapore telephone number is allocated;
A person must not prohibit a subscriber or user of a Singapore telephone number from withdrawing the subscriber’s or user’s consent to the sending of a specified message to that Singapore telephone number, but this section does not affect any legal consequences arising from such withdrawal.
Singapore telephone number
“Singapore telephone number” means —(a)a telephone number, with 8 digits beginning with the digit “3”, “6”, “8” or “9”, that is in accordance with the National Numbering Plan mentioned in regulation 12A of the Telecommunications (Class Licences) Regulations; or(b)any other telephone numbers as may be prescribed;
If a subscriber or user of a Singapore telephone number gives notice withdrawing consent given to a person for the sending of any specified message to that Singapore telephone number, the person must cease (and cause its agent to cease) sending any specified message to that Singapore telephone number after the expiry of the prescribed period.
message
“message” means any message, whether in sound, text, visual or other form;
For the purposes of this Part, a subscriber or user of a Singapore telephone number is deemed to have given his or her consent to a person to send a specified message to that Singapore telephone number if the subscriber or user —
send
“send”, in relation to a message, means —(a)to send the message, cause the message to be sent, or authorise the sending of the message; or(b)to make a voice call containing the message, cause a voice call containing the message to be made, or authorise the making of a voice call containing the message;
consents to the sending of the specified message before 2 January 2014; and
that consent has not been withdrawn on or after 2 January 2014.
For the purposes of this Part, where a subscriber or user of a Singapore telephone number —
consents to a person sending a specified message to that Singapore telephone number before, on or after 2 January 2014; and
subsequently applies to add or adds that Singapore telephone number to the register on or after 2 January 2014,the application to add or the addition of that Singapore telephone number is not to be regarded as a withdrawal of the consent.
To avoid doubt, a subscriber of a Singapore telephone number may, at any time on or after 2 January 2014, withdraw any consent given for the sending of a specified message to that Singapore telephone number.