Point-to-Point Passenger Transport Industry Act 2019 · 2020 Revised Edition · Part 4 · Ride‑Hail Services
25. Conditions applicable to exempt ride‑hail service operator
Feedback & supportWithout limiting section 24(1), the conditions subject to which an exempt ride‑hail service operator may provide a ride‑hail service without a ride‑hail service licence may include any of the following requirements:
exempt ride‑hail service operator
“exempt ride‑hail service operator” means a person to which an exempt ride‑hail operator order applies;
to do or not to do any things that are specified in the order under section 24(1) or are of a description so specified, except insofar as the LTA consents to the operator doing or not doing them;
LTA
“LTA” means the Land Transport Authority of Singapore established under the Land Transport Authority of Singapore Act 1995;
to refer for determination by the LTA any questions arising under the exemption that are specified in the order under section 24(1) or are of a description so specified;
to take reasonable steps to ensure that each of the drivers with whom the operator has a participating driver agreement is an authorised driver;
participating driver agreement
“participating driver agreement”, in relation to a provider of a ride‑hail service, means an agreement or arrangement between the provider of a ride‑hail service and a driver of a bookable vehicle under which —(a)the provider agrees to —(i)take or facilitate any booking by or on behalf of a passenger for bookable vehicles made available, or to be made available, in providing on‑demand passenger transport services (whether immediately or at a later time) to the passenger; and(ii)communicate the booking to participating bookable drivers; and(b)the driver agrees to carry out the on‑demand passenger transport service in the booking by transporting the passenger for hire or reward, using a bookable vehicle,and it does not matter whether or not the driver is an employee or agent of the provider of the ride‑hail service or whether the vehicle is hired from that provider;
to provide information and reports to the LTA about the operator, its participating bookable drivers and the ride‑hail service it provides;
ride‑hail service
“ride‑hail service” means —(a)an on‑demand passenger transport service; or(b)an on‑demand ride booking service.
to provide the LTA —
an address in Singapore at which notices and other documents under this Act for the operator may be served; or
the name and address of one or more persons in Singapore authorised by the operator to accept on the operator’s behalf service of notices and other documents under this Act;
to nominate, and ensure that at all times there is nominated, one or more representatives each of whom satisfy the prescribed qualifications, and to provide the LTA the name, address and contact details of the representative or representatives so nominated.
representative
“representative”, for an exempt ride‑hail service operator or a licensee who is a provider of a ride‑hail service or street‑hail service, means an individual (whether or not an employee or officer of the operator or licensee) who —(a)is directly involved in the day-to-day management of the provision of that service;(b)has the capacity, on behalf (as the case may be) of —(i)the provider of the ride‑hail service, to influence the safety of drivers who provide, and the motor vehicles driven in providing, the on‑demand passenger transport service to which the ride‑hail service relates; or(ii)the provider of the street‑hail service, to influence the safety of drivers who provide, and the motor vehicles driven in providing, the street‑hail service;(c)has access to and is authorised to provide any information relating to the ride‑hail service or street‑hail service (as the case may be) that is required by or under this Act; and(d)is authorised to represent for the purposes of this Act the provider of the ride‑hail service or street‑hail service (as the case may be) in providing that service;