Regulation 12

provide financial governance, including budget planning and ensuring the appropriate use of the licensee’s funds that are allocated to the operation of the licensable SRH;

advise the licensee in guiding the person‑in‑charge of the licensable SRH and all approved personnel on the operation of the licensable SRH;

provide guidance in formulating policies that govern the licensable SRH’s operations and the management of residents of the licensable SRH, and devise systems to implement those policies;

ensure that the person‑in‑charge implements the policies governing the licensable SRH’s operations and the management of residents of the licensable SRH, and regularly reviews those policies and the systems that implement those policies;

advise the licensee in monitoring the performance of the licensable SRH and quality of care provided to residents;

ensure that any weakness or inadequacy related to the care of residents is promptly identified and remedied;

immediately notify the licensee of any matter that the key appointment holder knows or has reason to suspect may affect compliance with any licence condition applicable to the licensable SRH; and

where the key appointment holder knows or has reason to believe that there is a contravention or failure to comply with any provision of the Act, a licence condition or a code of practice applicable to the licensee — ensure that the contravention or failure to comply is rectified as soon as is practicable.