Regulation 13

maintain oversight over the day‑to‑day operations of the licensable SRH;

ensure that the licensable SRH (including any equipment or device provided by the licensee for the purposes of delivering care) is, at all times, operated in a manner that ensures the safety, welfare and wellbeing of the residents;

implement and regularly review policies and processes that govern the licensable SRH’s operations and the management of residents of the licensable SRH;

ensure all approved personnel comply with the policies and processes mentioned in paragraph (c); and

give to any member of a Board of Visitors appointed under section 36 of the Act all assistance in connection with the discharge and performance of the Board of Visitors’ functions and duties under the Act.