Singapore legislation
Regulation 9
of Land Transport Authority of Singapore (Electronic Service System) Rules 2019
Regulation 9
Physical copy of documents served by electronic service agent to be delivered
Subregulation 1
An electronic service agent that serves any application, notice or other document on behalf of another person through the electronic service system must deliver a physical copy of that application, notice or other document to the Customer Service Centre.
Subregulation 2
If —
an electronic service agent serves an application to temporarily transfer the registration of a vehicle under rule 25(4) or 26(1) of the Road Traffic (Motor Vehicles, Registration and Licensing) Rules through the electronic service system; and (b)the other party to the temporary transfer that is being applied for is also an electronic service agent,the electronic service agent who serves the application must deliver a physical copy of the application to the Customer Service Centre.
Subregulation 3
An electronic service agent who must deliver a physical copy of an application, notice or other document under paragraph (1) or (2) must do so not later than —
7 days after the application, notice or other document was served through the electronic service system; or
such longer period as the Authority or officer of the Authority administering any relevant land transport legislation (called in this rule an officer) who was served the application, notice or other document may allow.
Subregulation 4
Paragraphs (1) and (2) do not apply in respect of any application, notice or other document served through the electronic service system, if the Authority or officer on whom the application, notice or other document is to be served directs so in writing.