Singapore legislation
Regulation 30
of Healthcare Services (Outpatient Medical Service) Regulations 2023
Regulation 30
Restriction on remote provision
Subregulation 1
Subject to paragraph (2), a licensee must not provide an outpatient medical service by remote provision to a first‑time patient.
Subregulation 2
Despite paragraph (1), a licensee may provide an outpatient medical service by remote provision to a first-time patient if —
the outpatient medical service is provided through real‑time 2‑way interactive audiovisual communications; or
the outpatient medical service is provided in response to an emergency or a disaster, including but not limited to, prescribing any empiric or prophylactic treatment to prevent or control an infectious disease outbreak.
Subregulation 3
In this regulation, “first‑time patient”, in relation to a licensee, means a patient who has not received an outpatient medical service from the licensee.