Clause 1
Short title and commencement
This Act may be cited as the Travel Agents Act, 1975 and shall come into operation on such date as the Minister may, by notification in the Gazette, appoint.
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Travel Agents Bill is Singapore Bill, cited as Bill 41 1975, currently marked in force and first recorded in 1975.
Part I
Short title and commencement
This Act may be cited as the Travel Agents Act, 1975 and shall come into operation on such date as the Minister may, by notification in the Gazette, appoint.
Interpretation
In this Act, unless the context otherwise requires —“Board” means the Singapore Tourist Promotion Board established under section 3 of the Tourist Promotion Board Act (Cap. 205);“Committee” means the Compensation Fund Committee established under section 13;“Compensation Fund” means the Compensation Fund established under section 13;“licence” means a licence issued under this Act;“licensee” means any person who holds a licence granted to him or on his behalf.
“Board” means the Singapore Tourist Promotion Board established under section 3 of the Tourist Promotion Board Act (Cap. 205);
“Committee” means the Compensation Fund Committee established under section 13;
“Compensation Fund” means the Compensation Fund established under section 13;
“licensee” means any person who holds a licence granted to him or on his behalf.
Application
Nothing in this Act shall be construed as requiring any executor, administrator, trustee, liquidator, official receiver, trustee in bankruptcy of a bankrupt estate, trustee under a composition or scheme of arrangement or under a deed of arrangement or under a deed of assignment, committee of the estate or person of a mentally ill person, or manager of the property of an incapable person, for the purpose of performing his functions, exercising his powers or carrying out his duties as such, to hold a licence.
Notwithstanding anything contained in subsection (1), it shall not be lawful for any of the persons referred to in that section for whom is vested the management of the business of any travel agent to carry on that business at any time after the expiration of three months from the date on which the management of that business was so vested, unless that person holds a licence.
Nothing in this Act shall be construed as relieving any person from the obligation to take out a licence under any written law for the performance of any function, the exercise of any power or the carrying out of any duty for which a licence shall have been required if this Act has not been passed or to pay the fee payable in respect of any such licence.
Nothing in this Act shall be construed as requiring the Official Assignee performing his duties as the trustee in bankruptcy of the property of a bankrupt to hold a licence.
Business of travel agent
Subject to the provisions of this section, a person carries on the business of a travel agent if that person —
sells tickets entitling an individual to travel, or otherwise arranges for a person a right of passage on any conveyance (not being a prescribed conveyance); or
sells to, or arranges or makes available for, a person rights of passage to, and hotel or other accommodation at, one or more places (being places within or beyond Singapore, or some of which are within and others of which are beyond Singapore); or
purchases for resale the right of passage on any conveyance (not being a prescribed conveyance); or
carries out any activity which may be prescribed; or
holds himself out as, or advertises that he is, willing to carrying on any activity referred to in paragraph (a), (b), (c) or (d).
An individual does not carry on the business of a travel agent by reason only of carrying on in the course of his employment any activity referred to in subsection (1).
A person does not carry on the business of a travel agent in respect of any activity referred to in —
paragraph (a) of subsection (1) if he carries on the activity in respect of a conveyance of which he is the owner; or
paragraph (b) of subsection (1) if he carries on the activity in respect of a conveyance and place of accommodation of which he is the owner.
A person does not carry on the business of a travel agent by reason only of holding himself out as, or advertising that he is, willing to carry on any activity to which paragraph (a) or (b) of subsection (3) applies.
Board responsible for the administration of this Act
The Board shall be responsible for the administration of this Act and may authorise any of its officers to exercise any of the powers conferred upon and perform any of the functions imposed upon the Board by this Act on its behalf.
Persons carrying travel agent business to be licensed
No person shall carry on the business of a travel agent unless he is the holder of a licence granted to him or on his behalf.
Any person who contravenes or fails to comply with the provisions of subsection (1) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding ten thousand dollars or to imprisonment for a term not exceeding two years or to both such fine and imprisonment.
Application for licence
Any person who desires to obtain a licence shall make an application to the Board in such form as the Board may require.
Upon receiving an application under subsection (1) the Board shall consider the application and may grant a licence, with or without conditions, or refuse to grant a licence.
The Board shall refuse to grant a licence if —
satisfactory evidence has not been produced of the good fame and character of the applicant or, if the applicant is a company, of its officers holding a managerial or an executive position or, if the applicant is a firm, of the members of the firm; or
satisfactory evidence has not been produced to show that the applicant is a fit and proper person to hold a licence; or
the applicant or, if the applicant is a firm, any member of the firm, has been convicted of any offence involving fraud or moral turpitude or, if the applicant is a company, any of its officers holding a managerial or an executive position has been convicted of any offence involving fraud or moral turpitude; or
the Board considers it in the public interest to do so.
The Board may at any time vary or revoke any of the existing conditions of a licence or impose conditions or additional conditions thereto.
The Board shall, prior to taking any action under subsection (4), notify its intention to take such action to the licensee concerned and shall give the licensee an opportunity to submit reasons why the conditions of his licence should not be so varied or revoked.
Where a licence is subject to conditions the licensee shall comply with those conditions.
Any person who is aggrieved by a decision of the Board under this section may, within one month of being notified of the decision of the Board, appeal against such decision to the Minister whose decision thereon shall be final.
Limit as to number of licences issued
The Board may, with the approval of the Minister, limit the number of licences to be issued under this Act.
Annual licence fee
Every licensee shall pay such annual licence fee as may be prescribed.
Display of licence
Every licensee shall exhibit his licence or a certified copy thereof in a conspicuous place at his principal place of business and at every branch where the licensee carries on the business of a travel agent.
Any person —
who contravenes or fails to comply with the provisions of subsection (1); or
who not being the holder of a licence keeps up or exhibits on or near his office, house or place of business or exhibits anywhere or allows to remain unobliterated any sign, writing, painting or other mark implying that such office, house or place of business is that of a person licensed to carry on the business of a travel agent,shall be guilty of an offence and shall be liable on conviction to a fine not exceeding ten thousand dollars or to imprisonment for a term not exceeding two years or to both such fine and imprisonment.
Revocation of licence
The Board may by order revoke a licence —
if the Board is satisfied that the licensee —
has ceased to carry on the business for which he has been licensed or, if the licensee being a company, goes into liquidation or is wound up or otherwise dissolved; or
improperly obtained his licence contrary to the provisions of this Act; or
is no longer a fit and proper person to continue to hold the licence; or
has been convicted of any offence involving dishonesty or moral turpitude or, if the licensee is a company, any of its officers holding a managerial or an executive position or, if the licensee is a firm, any member of the firm has been convicted of any offence involving fraud or moral turpitude; or
is carrying on or has carried on the business of a travel agent in such a manner as renders him unfit to continue to hold a licence; or
is contravening or has contravened any of the provisions of this Act; or
has been convicted of any offence under this Act or the regulations made thereunder or, if the licensee is a company, any of its officers holding a managerial or an executive position has been convicted of any offence under this Act or the regulations made thereunder; or
if the Board considers it in the public interest to do so.
The Board shall, before revoking any licence under the provisions of subsection (1), give the licensee concerned notice in writing of his intention to do so, specifying a date, not less than twenty-one days after the date of the notice, upon which such revocation shall take effect and calling upon the licensee concerned to show cause to the Board why his licence should not be revoked.
When the Board has revoked a licence under the provisions of subsection (1) it shall forthwith inform the licensee concerned by notice in writing of such revocation.
The person whose licence has been revoked may, within fourteen days after the receipt of the notice referred to in subsection (3), or such extended period of time as the Minister may allow, appeal in writing against such revocation to the Minister whose decision thereon shall be final.
An order of revocation shall not take effect until the expiration of a period of fourteen days after the Board has informed the licensee concerned of the order.
If within that period the licensee concerned gives due notice of appeal to the Minister the order shall not take effect unless the order is confirmed by the Minister or the appeal is for any reason dismissed by the Minister or is withdrawn.
Effect of revocation of licence
Where an order of revocation becomes effective under section 11, the licensee concerned shall forthwith cease to carry on the business of a travel agent.
The provisions of subsection (1) shall not prejudice the enforcement by any person of any right or claim against the licensee concerned or by the licensee concerned of any right or claim against any person arising out of or concerning any matter or thing done prior to the revocation of the licence.
Compensation Fund
The Board shall establish and keep a Compensation Fund which shall be administered by a Compensation Fund Committee on behalf of the Board.
The Committee shall consist of such number of members as the Minister sees fit to appoint.
The assets of the Compensation Fund shall be the property of the Board but shall be kept separate from all other property and shall be held in trust for the purposes set out in this section.
The Compensation Fund shall consist of —
all moneys paid to the Board by persons carrying on the business of a travel agent in accordance with the provisions of this Part;
the interest and profits from time to time accruing from the investment of the Compensation Fund;
all moneys paid to the Compensation Fund by the Board; and
all other moneys lawfully paid into the Compensation Fund.
All the moneys from time to time forming part of the Compensation Fund and all investments of the Compensation Fund may be applied for —
the payment of any costs, charges and expenses of establishing, maintaining and administering the Compensation Fund;
the payment of any costs, charges and expenses of the Committee and the Board for administering this Act; and
the payment of any grants which the Committee may make under this Part.
Contributions to the Compensation Fund
The Board may require any person who is licensed or applies for a licence to carry on the business of a travel agent to pay to the Compensation Fund such amounts as the Committee may from time to time determine and to furnish such security as the Board may require for the payment of any further amounts as the Board may require in the future.
Any security required shall be given in the manner and form approved by the Board and may, subject to that approval, be by bond, guarantee or any other method.
Payments out of the Compensation Fund
Where it is proved to the satisfaction of the Committee that any person has sustained loss in consequence of —
any dishonesty on the part of a person who carries on the business of a travel agent or on the part of that person’s employees or agents; or
the inability of a person carrying on the business of a travel agent to meet his obligations in the course of his business,the Committee may, if it thinks fit, make a grant to the first-mentioned person out of the Compensation Fund for the purpose of relieving or mitigating that loss or for the purpose of helping the first-mentioned person out of any difficulties which the first-mentioned person may be put to as a result of any act of such person carrying on the business of a travel agent.
Any grant made by the Committee under this section may be made directly to the person who has suffered loss or to any other person who would be arranging for assistance for the person who has suffered the loss.
In making any payments under this section, the Committee may in its discretion restrict payments out of the Compensation Fund to such person or classes of persons as the Committee thinks fit.
Investment of moneys in the Fund
Any moneys in the Compensation Fund that are not immediately required for its purposes may be invested by the Board after consultation with the Committee in any manner in which trustees are for the time being authorised by law to invest trust funds.
Delegation of powers
The Committee may appoint such other sub-committees as it deems fit for the purpose of carrying out its work under the provisions of this Part and may delegate to the sub-committee or the members thereof any power, authority or discretion conferred on the members of the Committee.
The Committee may at any time remove any member of the sub-committee appointed by it under this section and may fill any vacancy in the sub-committee howsoever arisen.
Furnishing incorrect particulars in application
Any person who in any application for a licence makes any statement which is not correct in any material particular shall be guilty of an offence and shall be liable on conviction to a fine not exceeding five thousand dollars.
Wrongful conversion and false accounts
Any licensee who —
fraudulently converts to his own use or to the use of any other person —
any moneys, or any part of any moneys, received by him on behalf of any person in respect of any transaction in his capacity as a travel agent; or
any moneys, or part of any moneys, so received which are held by him in trust pending the completion of any transaction;
fraudulently omits to account for, deliver or pay —
any such moneys or any part thereof so received by him on behalf of any person to such person; or
any such moneys or any part thereof so received by him which are or were held by him in trust as aforesaid pending the completion of the transaction to the person or persons entitled to such moneys; or
fraudulently renders an account knowing such account to be false in any material particulars —
of any such moneys or any part thereof so received by him on behalf of any person;
of any moneys so received by him which are or were held by him in trust pending the completion of any transaction or any part of such moneys; or
of expenses, commission or other charges incidental to any transaction or proposed or contemplated transaction as a travel agent,shall be guilty of an offence and shall be liable on conviction to imprisonment for a term not exceeding three years.
Nothing contained in this section shall be so construed as to limit or in any way affect the provisions of any other written law.
Power to search premises
The officers of the Board and any police officer on being satisfied upon any information and after any further inquiry which they think necessary that there is good reason to believe that any place is used for the carrying on of the business of a travel agent by a person who is not the holder of a licence, may with such assistance and by such force as is necessary, by day or by night, enter or go to such place and search the same and all persons found therein, and seize all documents and things reasonably supposed to have been used or intended to be used in connection with the business of a travel agent which are found in such place or on such persons, and also detain all such persons until they and the said place have been searched.
Power to arrest
Any police officer, and any officer of the Board duly authorised in writing in that behalf by the Board, may without warrant arrest any person whom he reasonably suspects to have committed an offence under this Act.
Any police officer, and any officer of the Board duly authorised in writing by the Board, arresting a person under subsection (1) may search such person and take possession of all articles found on him which there is reason to believe were used in connection with the offence:Provided that no female shall be searched except by a female.
Every person so arrested shall be taken to the offices of the Board or a police station.
Power to investigate
In any case relating to the commission of an offence under this Act, any police officer and any officer of the Board duly authorised in writing in that behalf by the Board, may exercise all or any of the special powers in relation to seizable offences given by the Criminal Procedure Code (Cap. 113).
Powers of the Board
Any police officer, and any officer of the Board duly authorised in writing in that behalf by the Board, shall, for the purposes of the execution of this Act, have power to do all or any of the following, that is to say: —
to enter, inspect and examine by day or by night the place of business of any licensee;
to require the production of records, accounts and documents kept by a licensee and to inspect, examine and copy any of them; and
to make such inquiry as may be necessary to ascertain whether the provisions of this Act are complied with so far as regards any person employed by a licensee to assist in the work of a travel agent.
Obstruction of search, etc.
Any person who —
refuses any police officer or any of the officers of the Board authorised to enter or search access to any place;
assaults, obstructs, hinders or delays him in effecting any entrance which he is entitled to effect under this Act, or in the execution of any duty imposed or power conferred by this Act;
fails to comply with any lawful demand of a police officer or an officer of the Board in the execution of his duty under this Act; or
refuses or neglects to give any information which may reasonably be required of him and which he has it in his power to give,shall be guilty of an offence and shall be liable on conviction to a fine not exceeding two thousand dollars or to imprisonment for a term not exceeding one year or to both such fine and imprisonment.
Liability of directors, partners, etc.
Where an offence under this Act has been committed by a company, any person, who at the time of the commission of such offence was a director, secretary, manager or other officer of the company or who was purporting to act in any such capacity, shall be deemed to be guilty of that offence and shall be liable to be proceeded against and punished accordingly unless he proves that the offence was committed without his consent or connivance and that he exercised such diligence to prevent the commission of the offence as he ought to have exercised having regard to the nature of his function in that capacity and to all the circumstances.
Any person who would have been guilty of an offence if anything had been done or omitted to be done by him personally shall be guilty of such offence and shall be liable to the same penalty if such thing had been done or omitted to be done by his partner, agent or servant in the course of partnership business or in the course of his employment, as the case may be, unless he proves that the offence was committed without his knowledge or consent and that he took all reasonable precautions to prevent the doing or omission to do such thing.
Nothing in subsection (2) shall relieve any partner, agent or servant from any liability for an offence.
Disclosure of information
A person shall not disclose any information obtained by him in connection with the administration or execution of this Act, unless the disclosure is made —
with the consent of the person from whom the information was obtained;
in connection with the administration or execution of this Act;
for the purposes of any legal proceedings arising out of this Act or of any report of such proceedings; or
for the purpose of objecting to an application for a licence or of any investigation conducted under this Act.
Any person who contravenes the provisions of subsection (1) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding two thousand dollars or to imprisonment for a term not exceeding six months or to both such fine and imprisonment.
Service of notices, orders and subpoenas
A notice, order, determination, certificate or subpoena that may be given, made or issued under this Act may be served —
by delivering it personally to the person to whom it is addressed; or
where it is addressed to the licensee —
by delivering it to any place shown on the application for the licence as the licensee’s place of abode or business and by leaving it there with some person for that licensee; or
by posting it by registered post in an envelope duly stamped and addressed to the person to whom it is addressed at any place shown on the application for the licence as the licensee’s place of abode or business,and shall be deemed to have been served upon its being so delivered or, in the case of a notice, order, certificate or subpoena served as referred to in sub-paragraph (ii) of paragraph (b), shall be deemed to have been served when it would be delivered in the ordinary course of post.
Service of notice of proceedings on the Board
Any notice, summons, writ or other proceedings required to be served on the Board may be served by being left with some person apparently employed in the administration of this Act at the office of the Board or, in the case of a notice, by posting it by registered post in an envelope duly stamped and addressed to the Board at its office, and shall be deemed to have been served upon its being left or, in the case of a notice served by so posting it, shall be prima facie deemed to have been served when it would be delivered in the ordinary course of post.
Documents — how authenticated
Every summons, process, demand, order, notice, statement, direction or document requiring authentication by the Board may be sufficiently authenticated without the seal of the Board if signed by the Chairman or Director of the Board.
Sanction for prosecution
No court shall take cognizance of any offence under this Act or the regulations made thereunder except with the sanction in writing of the Public Prosecutor.
Conduct of proceedings
Proceedings in respect of any offence under this Act or of any regulations made thereunder may be conducted by any officer authorised in writing in that behalf by the Chairman or Director of the Board.
Regulations
The Board may, with the approval of the Minister, make regulations generally for the carrying out of the provisions of this Act and, without prejudice to such general power, may make regulations for all or any of the following purposes: —
prescribing the information and documents to be furnished by an applicant for a licence;
prescribing any forms to be used under this Act;
prescribing the procedure to be followed on applications and other proceedings under this Act;
prescribing the books, accounts (including trust accounts) and records to be kept by a licensee and the form and mode of keeping such books, accounts and records;
prescribing the fees payable in respect of licences issued under this Act;
prescribing the initial contributions and different annual contributions payable to the Compensation Fund in respect of different classes of travel agents;
prescribing the conditions for a licence issued under this Act;
regulating the conduct of travel agents in their business and prescribing a code of conduct for travel agents; and
to exempt any persons or classes of persons from the provisions of this Act.
Such regulations may provide that a contravention thereof shall be punishable by a fine not exceeding ten thousand dollars or with imprisonment for a term not exceeding one year or to both such fine and imprisonment and in the case of a continuing offence may provide that a contravention thereof shall be punishable by a further fine not exceeding one thousand dollars a day during which the offence is continued.
Transitional provisions
Notwithstanding anything contained in this Act, a person who, immediately before the date of the commencement of this Act was carrying on the business of a travel agent shall be entitled to do the same without a licence —
for a period of one month beginning from the date of the commencement of this Act; and
if before the expiration of that period he applies for a licence in respect of the same, until the licence is granted or finally refused or the application is withdrawn.