Community Disputes Resolution Act 2015 · 2020 Revised Edition · Part 2A · Community Relations Officers
13K. Discretion not to investigate or take further action
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The Director-General or a community relations officer may dismiss any complaint relating to unreasonable interference without any investigation or further action, if the Director-General or the officer is satisfied that the complaint is trivial, frivolous or vexatious or not made in good faith.
Director-General
“Director-General” means the Director-General of Community Relations appointed under section 13B;
The Director-General may in writing direct that a person be prohibited from making any further complaint if the Director-General is satisfied that the person had habitually and persistently, and without any reasonable ground, made trivial, frivolous or vexatious complaints relating to unreasonable interference.
unreasonable interference
“unreasonable interference”, in relation to a neighbour of an individual, means unreasonable interference with the enjoyment or use of the place of residence that the neighbour resides in.
In deciding whether to issue a direction against a person under subsection (2), the Director-General may consider all the circumstances of the case including whether any civil restraint order under section 31C, 31D or 31E has been made against the person.
Any person who without reasonable excuse fails to comply with a direction issued under subsection (2) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $5,000.
Without affecting subsections (1) and (2), the Director-General or a community relations officer may dismiss any complaint relating to unreasonable interference without any investigation or further action after considering the following factors:
community relations officer
“community relations officer” means a community relations officer appointed under section 13C;
the likelihood that an amicable resolution to the dispute may be achieved;
the availability and need to prioritise the resources available;
the degree of seriousness or severity of the alleged unreasonable interference.