Merchant Shipping Act 1995 · 2020 Revised Edition · Part 4 · Crew Matters
72. Other complaints
Feedback & supportIf a seaman employed on a ship considers that he or she has cause to complain about the master or any other seaman employed on the ship or about the conditions on board the ship, the seaman may complain to the master.
seaman
“seaman” includes every person employed or engaged in any capacity on board a ship on the business of the ship, other than —(a)the master of the ship;(b)a pilot; or(c)a person temporarily employed on the ship in port;
If the seaman is dissatisfied with the action taken by the master on the complaint or by the master’s failure to take any action, the seaman may state his or her dissatisfaction to the master and may complain to the Director; and thereupon the master must make adequate arrangements to enable the seaman to do so as soon as the service of the ship permits.
master
“master” includes every person, except a pilot, having command or charge of any ship;
If the master of a ship, without reasonable cause, fails to comply with this section, the master shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $2,000.
ship
“ship” means any kind of vessel used in navigation by water, however propelled or moved and includes —(a)a barge, lighter or other floating vessel;(b)an air-cushion vehicle, or other similar craft, used wholly or primarily in navigation by water; and(c)an off-shore industry mobile unit;