Personal Data Protection (Enforcement) Regulations 2021

state concisely, in the English language —

the applicant’s particulars;

the particulars of the relevant request and relevant matter that are the subject of the review application;

the facts and circumstances under which the review application arises;

the directions or decisions under section 48H(2) of the Act sought; and

the applicant’s reasons for seeking the directions or decisions mentioned in sub‑paragraph (iv);

be signed by the applicant, or on the applicant’s behalf by the applicant’s authorised representative or legal representative;

be accompanied by —

a copy of the relevant request, if available;

a copy of all correspondence between the applicant and the respondent relating to the relevant request, if any; and

any statutory declaration or other document or information to support the facts or particulars contained in the applicant’s review application as the Commission may require; and

be submitted to the Commission in accordance with regulation 24.

a copy of the review application and any statutory declaration and accompanying documents or information provided under regulation 4(1)(c) or (3); and

a notice requiring the respondent to submit a written response within the period specified in the notice.

state the case number assigned to the review application;

be made in the English language;

contain an explanation of any of the following, according to the relevant matter and relevant request in the review application:

the respondent’s refusal to provide access to personal data or other information or correct personal data (as the case may be) in accordance with the relevant request;

the respondent’s failure to provide access to personal data or other information or correct personal data (as the case may be) in accordance with the relevant request within a reasonable time;

the fee required from the applicant by the respondent in relation to the relevant request;

be signed —

where the respondent is an individual — by the individual, or on the individual’s behalf by his or her authorised representative or legal representative; or

in any other case — by a duly authorised officer of the respondent;

be accompanied by any statutory declaration or other document or information to support the facts and particulars in the respondent’s response as the Commission may require; and

be submitted to the Commission in accordance with regulation 24 within the time specified in the notice mentioned in paragraph (1)(b).

a copy of the response by the respondent under regulation 6(2) to the review application and any statutory declaration and accompanying documents or information provided by the respondent under regulation 6(2)(e) or (3); and

a notice inviting the applicant to submit to the Commission, within the period specified in the notice, a written reply to the response as the applicant may wish to offer.

state the case number assigned to the review application;

be made in the English language;

be signed by the applicant, or on the applicant’s behalf by his or her authorised representative or legal representative;

be accompanied by any statutory declaration or other document or information as the Commission may require; and

be submitted to the Commission in accordance with regulation 24 within the time specified in the notice mentioned in paragraph (1)(b).

are pending in relation to the same respondent; or

involve the same or similar issues or relevant matters,the Commission may, at any time and on the request of the respondent or applicant of any of the review applications or of the Commission’s own initiative, direct that the review applications, or any particular issue or relevant matter raised in the review applications, be consolidated and reviewed together.

consider those review applications together;

permit the applicants or respondents to combine any documents required to be submitted for those review applications;

issue a combined direction or decision under section 48H(2) of the Act for all or any of those review applications; and

make any other directions as the Commission sees fit for the proper administration of those review applications.

in the case of a contravention on or after 1 October 2022 by an organisation whose annual turnover in Singapore exceeds $10 million — 10% of the annual turnover in Singapore of the organisation; and

in any other case — $1 million.

in the case of an individual — $200,000; and

in any other case — $1 million.

in the case of an individual — $200,000;

in the case of a contravention on or after 1 October 2022 by a person whose annual turnover in Singapore exceeds $20 million — 5% of the annual turnover of the person in Singapore; and

in any other case — $1 million.

state concisely, in the English language —

the applicant’s particulars;

the particulars of the contestable decision to be reconsidered;

the grounds for making the reconsideration application, in particular the grounds upon which the applicant contends that the contestable decision was made based on an error of fact or was wrong in law;

the arguments of fact or law supporting each of the grounds; and

the decisions under section 48N(6)(b) of the Act sought from the Commission and the applicant’s reasons for seeking those decisions;

be signed —

where the applicant is an individual — by the individual, or on the individual’s behalf by his or her authorised representative or legal representative; or

in any other case — by a duly authorised officer of the applicant;

be accompanied by —

a copy of the contestable decision to be reconsidered;

any statutory declaration or other document or information to support the facts or particulars contained in the applicant’s reconsideration application as the Commission may require; and

the appropriate fee specified in the Schedule; and

be submitted to the Commission —

in accordance with regulation 24; and

no later than 28 days after the contestable decision to be reconsidered is served on the applicant.

a copy of the reconsideration application and any accompanying document or information provided under regulation 11(1)(c)(i) and (ii) or (3); and

a notice requiring the respondent to submit a written response within the period specified in the notice.

state the case number assigned to the reconsideration application;

be made in the English language;

be signed —

where the respondent is an individual — by the individual, or on the individual’s behalf by his or her authorised representative or legal representative; or

in any other case — by a duly authorised officer of the respondent;

be accompanied by any statutory declaration or other document or information as the Commission may require; and

be submitted to the Commission in accordance with regulation 24 within the time specified in the notice mentioned in paragraph (1)(b).

a copy of the response by the respondent under regulation 12(2) to the reconsideration application and any statutory declaration and accompanying documents or information provided by the respondent under regulation 12(2)(d) or (3); and

a notice inviting the applicant to submit to the Commission, within the period specified in the notice, a written reply to the response as the applicant may wish to offer.

state the case number assigned to the reconsideration application;

be made in the English language;

be signed —

where the applicant is an individual — by the individual, or on the individual’s behalf by his or her authorised representative or legal representative; or

in any other case — by a duly authorised officer or partner of the applicant;

be accompanied by any statutory declaration or other document or information as the Commission may require; and

be submitted to the Commission in accordance with regulation 24 within the time specified in the notice mentioned in paragraph (1)(b).

are pending in relation to the same decision of the Commission; or

involve the same or similar issues or relevant matters,the Commission may, at any time and on the request of the respondent or applicant of any of the reconsideration applications or of the Commission’s own initiative, direct that the reconsideration applications, or any particular issue or relevant matter raised in the reconsideration applications, be consolidated and reviewed together.

consider those reconsideration applications together;

permit the applicants or respondents to combine any documents required to be submitted for those reconsideration applications;

issue a combined decision under section 48N(6)(b) of the Act for all or any of those reconsideration applications; and

make any other directions as the Commission sees fit for the proper administration of those reconsideration applications.

where entry into the premises is pursuant to paragraph 2 of the Ninth Schedule to the Act — an inspector appointed under section 8(1) of the Act; or

where entry into the premises is pursuant to a warrant issued under paragraph 3 of the Ninth Schedule to the Act — an officer or inspector appointed under section 8(1) of the Act and named in the warrant.

in the case of an individual —

by delivering it to the individual personally;

by leaving it with an adult apparently resident at, or by sending it by ordinary post or prepaid registered post to, the usual or last known address of the place of residence of the individual;

by leaving it with an adult apparently employed at, or by sending it by ordinary post or prepaid registered post to, the usual or last known address of the place of business of the individual;

by affixing a copy of the notice or document in a conspicuous place at the usual or last known address of residence or business of the individual;

by sending it by fax to the fax number given to the Commission by the individual as the fax number for the service of notices or documents on the individual; or

by sending it by email to the last email address given to the Commission by the individual as the email address for the service of notices or documents on the individual;

in the case of a body corporate (including a limited liability partnership) or an unincorporated association (other than a partnership) —

by delivering it to an officer of the body corporate or unincorporated association;

by leaving it at, or by sending it by ordinary post or prepaid registered post to, the registered office or principal office of the body corporate or unincorporated association in Singapore;

by sending it by fax to the fax number given to the Commission by the body corporate or unincorporated association in Singapore as the fax number for the service of notices or documents on the body corporate or unincorporated association; or

by sending it by email to the last email address given to the Commission by the body corporate or unincorporated association as the email address for the service of notices or documents on the body corporate or unincorporated association; and

in the case of a partnership —

by delivering it to an officer of the partnership;

by leaving it at, or by sending it by ordinary post or prepaid registered post to, the principal or last known place of business of the partnership in Singapore;

by sending it by fax to the fax number given to the Commission by the partnership as the fax number for the service of notices or documents on the partnership; or

by sending it by email to the last email address given to the Commission by the partnership as the email address for the service of notices or documents on the partnership.

served personally in accordance with paragraph (1), the notice or document is deemed to have been duly served on the day of delivery;

sent by ordinary post in accordance with paragraph (1), the notice or document is deemed to have been duly served on the person to whom it is addressed on the day after it would in the ordinary course of post be delivered, unless it is returned undelivered;

sent by prepaid registered post in accordance with paragraph (1), the notice or document is deemed to have been duly served on the person to whom it is addressed 2 days after the day it was posted, whether or not it is returned undelivered;

sent by fax to a fax number in accordance with paragraph (1), the notice or document is deemed to have been duly served on the person to whom it is addressed on the day of the transmission, subject to the receipt on the sending fax machine of a notification (by electronic or other means) of a successful transmission to the fax machine for that fax number; or

sent by email to an email address in accordance with paragraph (1), the notice or document is deemed to have been duly served on the person to whom it is addressed at the time the email becomes capable of being retrieved by the person.

the Commission has taken any of the steps mentioned in paragraph (1) to give notice to the person but has been unable to give such notice or in the Commission’s opinion there is doubt that it has been able to give such notice; or

the Commission is of the view that none of the steps mentioned in paragraph (1), if taken, would give the required notice to the person.

by delivering it to an officer of the Commission at 10 Pasir Panjang Road, #03-01 Mapletree Business City, Singapore 117438 or any other address as the Commission may direct;

by sending it by ordinary post or prepaid registered post to the address specified in sub‑paragraph (a) or any other address as the Commission may direct;

by sending it by email to info@pdpc.gov.sg or any other email address as the Commission may direct; or

by serving it in any other manner as the Commission may agree to accept.

must comply with any directions made by the Commission; and

if not in the English language, must be accompanied by a translation of the document —

certified by a court interpreter; or

verified by the affidavit of a person qualified to translate it.