Singapore legislation
Regulation 19
of Air Navigation (119 — Air Operator Certification) Regulations 2018
Regulation 19
Quality system
Subregulation 1
An AOC holder must establish a quality system manual for the acceptance of the Director‑General of Civil Aviation.
Subregulation 2
The quality system manual established in accordance with paragraph (1) must describe a quality system that —
monitors the AOC holder’s compliance with applicable aviation safety subsidiary legislation, requirements and procedures;
monitors the adequacy of such aviation safety subsidiary legislation, requirements and procedures to ensure safe operational practices and airworthy aircraft; and
includes a quality assurance programme that contains procedures designed to verify that all of the AOC holder’s operations and activities are conducted in accordance with the applicable aviation safety subsidiary legislation, requirements, standards and procedures.
Subregulation 3
An AOC holder must appoint an employee of the AOC holder’s organisation to be responsible for the quality system mentioned in paragraph (2).
Subregulation 4
The procedures in the quality assurance programme mentioned in paragraph (2)(c) must cover at least all the following elements:
use of internal or external auditors;
scope of audit to be conducted;
responsibilities of the auditor;
quality audit which must include inspections of at least the areas listed in paragraph (5); (e)audit scheduling;
monitoring and corrective actions;
management evaluation; (h)audit record keeping.
Subregulation 5
In paragraph (2)(c), “operations and activities” includes, but are not limited to the following:
flight operations;
fuel quality and fuelling operations;
ground de‑icing or anti‑icing operations, if applicable;
flight and ground support services, including contracted services; (e)load control of aircraft;
maintenance of aircraft;
technical standards;
training standards; (i)the flight safety documents system.
Subregulation 6
An AOC holder must obtain the acceptance of the Director‑General of Civil Aviation before making any change or amendment to the quality system manual.