Bus Services Industry (Bus Service Licence) Regulations 2016 · 2025 Revised Edition · Part 3 · Accounts and Records
11. Quality of service records
Feedback & supportFor the purposes of section 35(1)(a) of the Act, a public bus operator holding a Class 1 bus service licence to provide bus services must (subject to regulation 13) keep a record, for each financial year beginning on or after 1 April, for the bus services, of the matters set out in the Second Schedule.
The record referred to in paragraph (1) —
must be in the electronic form determined by the LTA; and
must be submitted to the LTA by the means determined by the LTA.
For the purposes of section 35(1)(a) of the Act, a public bus operator holding a Class 1 bus service licence must retain every record referred to in paragraph (1) for 2 years after the end of the financial year to which the record relates.
Subregulation 1
For the purposes of section 35(1)(a) of the Act, a public bus operator holding a Class 1 bus service licence to provide bus services must (subject to regulation 13) keep a record, for each financial year beginning on or after 1 April, for the bus services, of the matters set out in the Second Schedule.
Subregulation 2
The record referred to in paragraph (1) —
must be in the electronic form determined by the LTA; and
must be submitted to the LTA by the means determined by the LTA.
Subregulation 3
For the purposes of section 35(1)(a) of the Act, a public bus operator holding a Class 1 bus service licence must retain every record referred to in paragraph (1) for 2 years after the end of the financial year to which the record relates.