Regulation 11

ensure that every approved conveyance is sufficiently spacious and appropriately equipped to enable the outpatient medical service (including any essential life‑saving measure) to be provided to patients in a proper, effective and safe manner;

ensure that there is sufficient lighting and ventilation in every approved conveyance;

ensure that every approved conveyance is sufficiently spacious to enable at least one patient (whether or not disabled) to move into and within the approved conveyance and receive care and treatment from such number of personnel of the licensee as may be necessary, whether the patient is standing up, sitting or lying down;

ensure that every approved conveyance is designed, built and equipped to enable and facilitate —

access to and from the approved conveyance by patients with physical disability; and

movement within the approved conveyance by patients with physical disability;

if the licensee designates a separate area (called in this regulation the waiting area), whether inside or outside the approved conveyance, where a patient may wait to receive the outpatient medical service or for any matter that is related to the provision of the outpatient medical service by the licensee, including making payment or collecting medicine, ensure that the waiting area is —

within the direct line of sight of at least one personnel; and

sufficiently spacious and adequately equipped to ensure the reasonable comfort of every patient waiting in the waiting area;

ensure that assistance with toileting needs is provided to patients where needed;

ensure that there is a fire extinguisher in every approved conveyance;

ensure that care or treatment (other than an essential life‑saving measure) is provided to a patient only in an area within the approved conveyance that is sufficiently spacious, appropriately equipped and, if necessary, partitioned (whether on a permanent or temporary basis) from the other parts of the approved conveyance to ensure the patient’s comfort, safety and privacy;

ensure that every approved conveyance is not used for any purpose other than to provide the outpatient medical service by the licensee;

prevent unauthorised access to every approved conveyance; and (k)cause to be conspicuously displayed on every approved conveyance the business name by which the licensee provides the outpatient medical service.