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Part 9 · Complaints

56. Provision of complaint procedures and other information

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(1)

A shipowner must cause a copy of the procedures mentioned in section 55 to be provided to each seafarer employed on the shipowner’s ship.

(2)

The copy of the procedures provided to the seafarers must be in English and, if the working language of the ship is not English, also be in the working language or languages of the ship, and must include the following information:

(a)

contact information of the Authority;

(b)

contact information of the competent authority in the seafarer’s country of residence;

(c)

the names of persons on board the ship who may assist any seafarer with and advise the seafarer on a complaint.

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Part 10

Inspections in Port

Part 11

Miscellaneous

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