2A. Submission of claims to Government

Every claim for any payment or reimbursement from the Government under the Act, and every application for an adjustment to such claim under regulation 2B, must be submitted —

using an electronic system available on the Internet website at https://www.profamilyleave.msf.gov.sg (called the designated electronic system); and

in accordance with any other instructions specified on that Internet website and (if applicable) by the Director in a particular case.

Despite paragraph (1), the Director may, in a particular case, allow the claim or application mentioned in that paragraph to be submitted in the form and manner required by the Director.

Where paragraph (2) applies, the claim or application concerned must be supported by the documents and information required by the Director.

Any claim or application not submitted in accordance with paragraph (1), (2) or (3), or within the period of time for such claim or application as provided under these Regulations, may be refused.

To avoid doubt, this regulation applies to every claim and application mentioned in paragraph (1) submitted on or after 1 November 2021, whether the claim is made under the Act as in force before, on or after that date.

Every claim for any payment or reimbursement from the Government under the Act, and every application for an adjustment to such claim under regulation 2B, must be submitted —

using an electronic system available on the Internet website at https://www.profamilyleave.msf.gov.sg (called the designated electronic system); and

in accordance with any other instructions specified on that Internet website and (if applicable) by the Director in a particular case.

Despite paragraph (1), the Director may, in a particular case, allow the claim or application mentioned in that paragraph to be submitted in the form and manner required by the Director.

Where paragraph (2) applies, the claim or application concerned must be supported by the documents and information required by the Director.

Any claim or application not submitted in accordance with paragraph (1), (2) or (3), or within the period of time for such claim or application as provided under these Regulations, may be refused.

To avoid doubt, this regulation applies to every claim and application mentioned in paragraph (1) submitted on or after 1 November 2021, whether the claim is made under the Act as in force before, on or after that date.