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Singapore legislation

Regulation 28

of Travel Agents Regulations 2017

Regulation 28

Board may require licensee to cease conducting tours

Where the Board, upon receiving a complaint from any person, is of the opinion that any tour supplied by a licensee is undesirable or contrary to the interest of tourists, the Board may by written notice require the licensee to, within the time specified in the notice —

(a)

stop supplying that tour indefinitely or for a specified period; and

(b)

refund the amount attributable to the undelivered part of the tour.