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Travel Agents Regulations 2017

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Type
Subsidiary Legislation
Status
In force
Enacted
1975
Sections
31

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About this subsidiary legislation

Travel Agents Regulations 2017 is Singapore Subsidiary Legislation, cited as Subsidiary Legislation TAA-RG1 1975, currently marked in force and first recorded in 1975.

Part 1

PRELIMINARY

Regulation 2

Definitions

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In these Regulations —“applicant” means an applicant for a licence;“general licence” means a licence that is not a niche licence, and includes a licence granted or renewed before 1 March 2018 under section 7(2) of the Act;“guiding services” has the meaning given by section 20(1) of the Singapore Tourism Board Act 1963;“institution of a public character” has the meaning given by section 40 of the Charities Act 1994;“key executive officer” means the individual appointed or acting as the key executive officer under regulation 15;“net value” means —

(a)

in relation to a person that is a sole proprietor or an unincorporated association, the amount that the person has set aside as capital for the person’s activity as a travel agent after deducting any debit balance appearing in the profit and loss account of the person;

(b)

in relation to a person that is a partnership, the capital of the partnership, after deducting any debit balance appearing in the profit and loss account of the partnership; or

(c)

in relation to a person that is a company, limited liability partnership or other body corporate, the excess of the value of the assets owned by the corporation over its liabilities;“niche licence” means a licence that is subject to a condition restricting the licensee granted the licence to supply only tours within Singapore without any right of accommodation;“payment” means —

(a)

any payment that is made in money by any of the following means:

(i)

the presentation of a physical or an electronic payment instrument, such as cash, a cheque, a cashier’s order or a voucher bearing a cash value or providing a discount;

(ii)

the use of any credit or debit facility, such as by use of a charge card, credit card or debit card, or a credit or debit arrangement without the use of any such card;

(iii)

the transfer of funds by any digital or electronic means, including by use of a digital wallet;

(b)

any payment that is made in money’s worth by any points, rewards or other similar thing (whether in physical or electronic form) earned by a person under any member or loyalty programme and that may be used to redeem any travel product; or

(c)

any payment that is made by a combination of any means in paragraph (a)(i), (ii) or (iii) or (b);“place of business”, in relation to a licensee, does not include a place where the licensee carries on business as a travel agent at a temporary booth or stall at a fair or an exhibition;“tourist” has the meaning given by section 20(1) of the Singapore Tourism Board Act 1963;“tourist guide” has the meaning given by section 20(1) of the Singapore Tourism Board Act 1963.

Definition

“applicant” means an applicant for a licence;

Suggest a correction

Definition

“general licence” means a licence that is not a niche licence, and includes a licence granted or renewed before 1 March 2018 under section 7(2) of the Act;

Suggest a correction

Definition

“guiding services” has the meaning given by section 20(1) of the Singapore Tourism Board Act 1963;

Suggest a correction

Definition

“institution of a public character” has the meaning given by section 40 of the Charities Act 1994;

Suggest a correction

Definition

“key executive officer” means the individual appointed or acting as the key executive officer under regulation 15;

Suggest a correction

Definition

“net value” means —

(a)

in relation to a person that is a sole proprietor or an unincorporated association, the amount that the person has set aside as capital for the person’s activity as a travel agent after deducting any debit balance appearing in the profit and loss account of the person;

(b)

in relation to a person that is a partnership, the capital of the partnership, after deducting any debit balance appearing in the profit and loss account of the partnership; or

(c)

in relation to a person that is a company, limited liability partnership or other body corporate, the excess of the value of the assets owned by the corporation over its liabilities;

Suggest a correction

Definition

“niche licence” means a licence that is subject to a condition restricting the licensee granted the licence to supply only tours within Singapore without any right of accommodation;

Suggest a correction

Definition

“payment” means —

(a)

any payment that is made in money by any of the following means:

(i)

the presentation of a physical or an electronic payment instrument, such as cash, a cheque, a cashier’s order or a voucher bearing a cash value or providing a discount;

(ii)

the use of any credit or debit facility, such as by use of a charge card, credit card or debit card, or a credit or debit arrangement without the use of any such card;

(iii)

the transfer of funds by any digital or electronic means, including by use of a digital wallet;

(b)

any payment that is made in money’s worth by any points, rewards or other similar thing (whether in physical or electronic form) earned by a person under any member or loyalty programme and that may be used to redeem any travel product; or

(c)

any payment that is made by a combination of any means in paragraph (a)(i), (ii) or (iii) or (b);

Suggest a correction

Definition

“place of business”, in relation to a licensee, does not include a place where the licensee carries on business as a travel agent at a temporary booth or stall at a fair or an exhibition;

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Definition

“tourist” has the meaning given by section 20(1) of the Singapore Tourism Board Act 1963;

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Definition

“tourist guide” has the meaning given by section 20(1) of the Singapore Tourism Board Act 1963.

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Regulation 3

Minimum financial requirements for applicants

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Subregulation 1

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For the purposes of section 7(3)(b) of the Act, the minimum financial requirements for an applicant for a general licence are as follows:

(a)

where the applicant is a sole proprietor, partnership or an unincorporated association, the applicant’s net value must not be less than $100,000;

(b)

where the applicant is a company, limited liability partnership or other body corporate, the applicant’s issued and paid‑up capital must not be less than $100,000 and the applicant’s net value not less than $100,000.

Subregulation 2

Suggest a correction

For the purposes of section 7(3)(b) of the Act, the minimum financial requirements for an applicant for a niche licence are as follows: (a)where the applicant is a sole proprietor, partnership or an unincorporated association, the applicant’s net value must not be less than $50,000; (b)where the applicant is a company, limited liability partnership or other body corporate, the applicant’s issued and paid‑up capital must not be less than $50,000 and the applicant’s net value not less than $50,000.

Subregulation 3

Suggest a correction

For the purposes of paragraphs (1) and (2), an applicant must, together with the application for a licence, submit a financial statement that presents the applicant’s financial position as at a date within 6 months before the date the applicant submits the application.

Part 2

LICENCES

Regulation 4

Fees

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Subregulation 1

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The fees specified in the second column of the Schedule are payable in respect of the matters specified opposite in the first column.

Subregulation 2

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The Board may waive or refund the whole or any part of any fee payable or paid under paragraph (1).

Subregulation 3

Suggest a correction

Despite paragraph (2), no fee paid is refundable for —

(a)

a licence that is suspended or revoked under section 9 of the Act; or

(b)

a withdrawal of any application or appeal.

Regulation 5

Licence not to be assigned

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A licensee must not transfer or assign the benefit of the licensee’s licence to any other person.

Regulation 6

Display of licence

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A licensee must exhibit the licensee’s licence, or a copy of the licence certified by the Board, in a conspicuous place at every place of business where the licensee carries on the business of a travel agent.

Regulation 7

Cessation of business

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Where a licensee ceases to carry on the licensee’s business as a travel agent, the licensee must, within 7 days after the cessation —

(a)

inform the Board in writing of the cessation;

(b)

(if the licensee’s licence is not in electronic form) do either of the following:

(i)

surrender the licensee’s licence to the Board;

(ii)

destroy the licensee’s licence in the manner required by the Board; and

(c)

surrender to the Board or destroy or delete all copies of the licensee’s licence under the control or in the possession of the licensee.

Regulation 8

Surrender or destruction of licence on revocation

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Where the Board has revoked a licence under section 9(1) of the Act, the former licensee granted the licence must, within 7 days after the date the revocation of the licence takes effect under section 9(6) of the Act —

(a)

(if the licensee’s licence is not in electronic form) do either of the following:

(i)

surrender the licensee’s licence to the Board;

(ii)

destroy the licensee’s licence in the manner required by the Board; and

(b)

surrender to the Board or destroy or delete all copies of the licensee’s licence under the control or in the possession of the licensee.

Part 3

DUTIES OF LICENSEES

Regulation 9

Minimum financial requirements for licensees

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Subregulation 1

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Subject to paragraphs (2), (3) and (4), a licensee issued a general licence must, at all times during the currency of the licensee’s licence, ensure that —

(a)

where the licensee is a sole proprietor, partnership or an unincorporated association, the licensee’s net value is at least $100,000; or

(b)

where the licensee is a company, limited liability partnership or other body corporate, the licensee’s issued and paid‑up capital is at least $100,000 and the licensee’s net value is at least $100,000.

Subregulation 2

Suggest a correction

For the period between 8 April 2020 and 31 December 2022 (both dates inclusive), paragraph (1) does not apply to a licensee issued a general licence if the licensee ensures that, at all times during that period —

(a)

where the licensee is a sole proprietor, partnership or an unincorporated association — the licensee’s net value is at least $10,000; or

(b)

where the licensee is a company, limited liability partnership or other body corporate — the licensee’s issued and paid‑up capital is at least $100,000 and the licensee’s net value is at least $10,000.

Subregulation 3

Suggest a correction

For the period between 1 January 2023 and 31 December 2023 (both dates inclusive), paragraph (1) does not apply to a licensee issued a general licence if the licensee ensures that, at all times during that period —

(a)

where the licensee is a sole proprietor, partnership or unincorporated association — the licensee’s net value is at least $40,000; or

(b)

where the licensee is a company, limited liability partnership or other body corporate — the licensee’s issued and paid‑up capital is at least $100,000 and the licensee’s net value is at least $40,000.

Subregulation 4

Suggest a correction

For the period between 1 January 2024 and 31 December 2024 (both dates inclusive), paragraph (1) does not apply to a licensee issued a general licence if the licensee ensures that, at all times during that period —

(a)

where the licensee is a sole proprietor, partnership or unincorporated association — the licensee’s net value is at least $70,000; or

(b)

where the licensee is a company, limited liability partnership or other body corporate — the licensee’s issued and paid‑up capital is at least $100,000 and the licensee’s net value is at least $70,000.

Subregulation 5

Suggest a correction

Subject to paragraphs (6), (7) and (8), a licensee issued a niche licence must, at all times during the currency of the licensee’s licence, ensure that —

(a)

where the licensee is a sole proprietor, partnership or an unincorporated association, the licensee’s net value is at least $50,000; or

(b)

where the licensee is a company, limited liability partnership or other body corporate, the licensee’s issued and paid‑up capital is at least $50,000 and the licensee’s net value is at least $50,000.

Subregulation 6

Suggest a correction

For the period between 8 April 2020 and 31 December 2022 (both dates inclusive), paragraph (5) does not apply to a licensee issued a niche licence if the licensee ensures that, at all times during that period —

(a)

where the licensee is a sole proprietor, partnership or an unincorporated association — the licensee’s net value is at least $5,000; or

(b)

where the licensee is a company, limited liability partnership or other body corporate — the licensee’s issued and paid‑up capital is at least $50,000 and the licensee’s net value is at least $5,000.

Subregulation 7

Suggest a correction

For the period between 1 January 2023 and 31 December 2023 (both dates inclusive), paragraph (5) does not apply to a licensee issued a niche licence if the licensee ensures that, at all times during that period —

(a)

where the licensee is a sole proprietor, partnership or unincorporated association — the licensee’s net value is at least $20,000; or

(b)

where the licensee is a company, limited liability partnership or other body corporate — the licensee’s issued and paid‑up capital is at least $50,000 and the licensee’s net value is at least $20,000.

Subregulation 8

Suggest a correction

For the period between 1 January 2024 and 31 December 2024 (both dates inclusive), paragraph (5) does not apply to a licensee issued a niche licence if the licensee ensures that, at all times during that period —

(a)

where the licensee is a sole proprietor, partnership or unincorporated association — the licensee’s net value is at least $35,000; or

(b)

where the licensee is a company, limited liability partnership or other body corporate — the licensee’s issued and paid-up capital is at least $50,000 and the licensee’s net value is at least $35,000.

Subregulation 9

Suggest a correction

A licensee that is a company must not reduce its paid‑up capital during the currency of its licence without the prior written approval of the Board.

Regulation 10

Place of business

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Amended byS 235/2026 wef 27/04/2026

Subregulation 1

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Amended byS 235/2026 wef 27/04/2026

A licensee must, for every place of business where the licensee carries on the business of a travel agent, inform the Board at least 7 days before carrying on the business of a travel agent at that place.

Subregulation 2

Suggest a correction

The licensee must use and maintain at least one place of business for the purposes of carrying on the business of a travel agent.

Subregulation 3

Suggest a correction

Where the licensee ceases to use any place of business for carrying on the business of a travel agent, the licensee must, within 14 days after the cessation, notify the Board of the cessation.

Regulation 11

Contact information

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Subregulation 1

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A licensee must maintain an email address at which the licensee may be contacted by the Board in relation to any matter concerning the licensee.

Subregulation 2

Suggest a correction

A licensee must within 14 days after the date of any change in any of the following contact information, notify the Board of the change:

(a)

the licensee’s telephone number;

(b)

the licensee’s email address mentioned in paragraph (1).

Regulation 12

Display of signs

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Subregulation 1

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Subject to paragraph (2), a licensee must, at the entrance to every place of business where the licensee carries on the business of a travel agent, display a sign containing the registered name and the trade mark or logo (if any) of the business.

Subregulation 2

Suggest a correction

Where it is proved to the satisfaction of the Board that, owing to any other written law or any other reasonable cause, the licensee is prevented from displaying a sign in accordance with paragraph (1), the licensee may instead display the sign at another place approved by the Board.

Regulation 13

Change in financial year

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Amended byS 235/2026 wef 27/04/2026

Subregulation 1

Suggest a correction

A licensee who changes the licensee’s financial year must inform the Board of the change —

(a)

where the approval of a public authority is required under any written law for the change — within 14 days after the date the licensee obtains the approval; or

(b)

in any other case — within 14 days after the date the licensee’s governing body passes the resolution, or otherwise makes a decision, approving or making the change.

Subregulation 2

Suggest a correction

In paragraph (1)(b), “governing body”, in relation to a licensee, includes the licensee’s board of directors or the partners of the licensee.

Regulation 14

Financial and other information required by Board

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Subregulation 1

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Every licensee must submit the following information to the Board by the following times:

(a)

within 6 months after the close of the financial year of the licensee, the annual business profile returns of the licensee in the form as the Board requires;

(b)

within 6 months after the close of the financial year of the licensee, a copy of the licensee’s financial statements accompanied by either of the following:

(i)

an independent auditor’s report on those financial statements, that is made in accordance with the Singapore Standards on Auditing issued by the Institute of Singapore Chartered Accountants;

(ii)

an independent auditor’s review engagement report certifying those financial statements, that is made in accordance with the Singapore Standard on Review Engagements (SSRE) 2400 (Revised): Engagements to Review Historical Financial Statements issued by the Institute of Singapore Chartered Accountants;

(c)

without affecting sub-paragraph (b), where requested by the Board and within the time specified by the Board —

(i)

an independent auditor’s report made in accordance with the Singapore Standards on Auditing issued by the Institute of Singapore Chartered Accountants on the licensee’s financial statements for any financial year, submitted in the manner specified by the Board; and

(ii)

any other information relating to the licensee’s business as a travel agent.

Subregulation 2

Suggest a correction

In paragraph (1), a reference to a financial year includes a reference to the first financial year subsequent to a change in the licensee’s financial year, despite that the financial year is not 12 months.

Regulation 15

Appointment of key executive officer

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Subregulation 1

Suggest a correction

Subject to paragraph (2), a licensee must, upon the grant of a licence, appoint one of the licensee’s employees as the key executive officer who must be responsible for the proper management and operation of the licensee’s business of a travel agent.

Subregulation 2

Suggest a correction

Where the licensee is a sole proprietor or a partnership, then, as the case may be —

(a)

the sole proprietor may instead be the key executive officer; or

(b)

one of the partners of the partnership may instead be the key executive officer.

Subregulation 3

Suggest a correction

If a vacancy occurs in the post of key executive officer by reason of the death, resignation or revocation of appointment of the key executive officer, the licensee must —

(a)

within 14 days after the vacancy arises, notify the Board of that fact; and

(b)

within 3 months after the vacancy arises, have another person appointed or act as key executive officer in accordance with paragraph (1) or (2), as the case may be.

Regulation 16

No unlicensed tourist guide for local tours

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Where a licensee supplies guiding services in a tour within Singapore and any participant of the tour is a tourist, the licensee must ensure that the guiding services are only provided by —

(a)

a tourist guide who holds a valid licence granted or renewed under section 23(4)(a) of the Singapore Tourism Board Act 1963; or

(b)

a tourist guide who is exempt from section 21(1) of the Singapore Tourism Board Act 1963 by reason of section 21(2) of that Act or under section 43 of that Act.

Regulation 17

Carrying of itinerary

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A licensee that supplies a tour mentioned in regulation 16 must ensure that the individual who accompanies the participant or participants of the tour and is not a participant of the tour, carries an itinerary or other schedule in respect of the tour stating the following:

(a)

the name of any tourist guide providing guiding services for the tour;

(b)

except where the tourist guide is a tourist guide described in regulation 16(b), the tourist guide badge number of the tourist guide.

Regulation 18

Prohibition against touting

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A licensee must not, in connection with the licensee’s carrying on of a business of a travel agent (whether or not in a place of business approved by the Board under regulation 10), solicit or cause the soliciting of any person persistently or in any manner as to cause or be likely to cause annoyance to the person.

Regulation 19

Advertisements

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Subregulation 1

Suggest a correction

A licensee must include all of the following particulars in every advertisement relating to the licensee’s supply of a travel product:

(a)

the name of the licensee;

(b)

the number of the licensee’s licence;

(c)

any contact information relating to the licensee mentioned in regulation 11.

Subregulation 2

Suggest a correction

A licensee must not publish or distribute, or cause to be published or distributed, any advertisement —

(a)

that the licensee knows, or ought to know, is false or misleading; or

(b)

that is inaccurate.

Regulation 20

Particulars required in contract documents

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A licensee must include all of the following particulars in every document constituting a contract for the licensee’s supply of a travel product:

(a)

the name of the licensee;

(b)

the number of the licensee’s licence;

(c)

the address of any one or more of the licensee’s places of business approved under regulation 10;

(d)

any contact information relating to the licensee mentioned in regulation 11.

Regulation 21

Travel insurance

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Subregulation 1

Suggest a correction

Subject to paragraph (2), a licensee must, before receiving any payment that is in full or the first part payment (including by way of a refundable deposit) for an eligible travel product bought in Singapore by an individual —

(a)

ask the individual to consider buying travel insurance —

(i)

against any failure or disruption in the provision of the eligible travel product arising out of any insolvency on the part of the licensee; and

(ii)

in favour of each traveller under the eligible travel product; and

(b)

inform the individual of one or more insurers from which the individual may buy travel insurance.

Subregulation 2

Suggest a correction

Paragraph (1) does not apply —

(a)

where the individual buying the eligible travel product is doing so for or on behalf of another person who is registered under the Business Names Registration Act 2014 or on behalf of a body corporate; (b)where the travel product includes travel insurance against any failure or disruption in the provision of the eligible travel product arising out of any insolvency on the part of the licensee; or

(c)

if no payment for the eligible travel product is made until after the date of departure from Singapore.

Subregulation 3

Suggest a correction

The licensee must keep a record (whether in electronic form or otherwise) of the following in respect of each individual to whom paragraph (1) applies:

(a)

the name of the individual;

(b)

the licensee’s reference number in respect of the travel product;

(c)

the names of all the travellers under the travel product;

(d)

whether the individual wishes to buy such travel insurance;

(e)

where the individual buys travel insurance through the licensee, the particulars of each certificate of insurance in respect of the travel product, including the name of the insurer, the name of the policy, the policy reference number and the names of the insured travellers;

(f)

the individual’s acknowledgment that the licensee has complied with paragraph (1).

Subregulation 4

Suggest a correction

The licensee must preserve a record made under paragraph (3) for a period of at least 12 months after the date the payment mentioned in paragraph (1) is received by the licensee from the individual to whom the record relates.

Definition

“eligible travel product” means a travel product offered by a licensee that is delivered wholly or partly outside Singapore and where —

(a)

the full or the first part payment (including by way of a refundable deposit) required by the licensee is $500 or more per traveller; or (b)the price (including the amount attributable to the applicable goods and services tax) of the eligible travel product per traveller is $1,000 or more;

Suggest a correction

Definition

“traveller” means an individual travelling under an eligible travel product.

Suggest a correction

Regulation 22

Licensee must inform of cancellation terms

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A licensee must, before agreeing to supply a travel product to a person, inform the person in writing of any consequences of a cancellation of the travel product by the person, including any fee payable by the person for such cancellation.

Regulation 23

Licensee must issue receipt with breakdown

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Where a licensee receives an amount of $500 or more (including by way of a refundable deposit) for any individual under a travel product sold to a person, the licensee must, as soon as practicable after receiving the payment, issue to the person —

(a)

a written receipt for the amount paid; and

(b)

an itemised list of the components of the amount paid.

Regulation 24

Prohibition of payment to personal bank accounts

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Subregulation 1

Suggest a correction

A licensee must not cause or permit any payment relating to a travel product sold by the licensee to be made to a bank account in Singapore that is held in the name of one or more individuals.

Subregulation 2

Suggest a correction

Paragraph (1) does not apply to a bank account held —

(a)

in the name of a sole proprietor who is a licensee; or

(b)

in the name or names of the partners of a partnership that is a licensee.

Regulation 25

Changes to travel products, etc.

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Subregulation 1

Suggest a correction

Where the licensee intends to make a material change to a travel product that has been sold but not fully delivered, the licensee must inform every person who has bought the travel product (called in this regulation the customer) of the intended change.

Subregulation 2

Suggest a correction

Where a customer does not accept the material change on such terms as may be agreed with the licensee, the licensee must —

(a)

where the licensee has not delivered any part of the travel product to the customer, allow the customer to cancel the travel product and offer to refund to the customer all payments received from the customer for the travel product; or (b)where the licensee has delivered any part of the travel product to the customer —

(i)

allow the customer to cancel the undelivered part of the travel product and offer to refund to the customer the amount attributable to the undelivered part of the travel product; or

(ii)

where the customer does not cancel the undelivered part of the travel product and the change results in a reduction in value of the travel product, offer to refund to the customer the amount corresponding to the reduction in value.

Subregulation 3

Suggest a correction

To avoid doubt, this regulation —

(a)

does not affect the customer’s rights against the licensee for the material change to the travel product; and

(b)

applies whether the material change is made due to reasons within or outside of the licensee’s control.

Regulation 26

Settlement of disputes

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Subregulation 1

Suggest a correction

A licensee must not wilfully refuse or, without reasonable excuse, neglect to settle a dispute between the licensee and a person regarding —

(a)

whether the licensee and the person have entered into a contract for a travel product;

(b)

the cancellation, whether by the person or the licensee, of a contract for the provision of a travel product; or

(c)

the contractual obligations, whether express or implied, of the licensee in respect of any travel product.

Subregulation 2

Suggest a correction

The Board may require a licensee to inform the Board of the terms of any settlement between the licensee and a person relating to the licensee’s supply of a travel product.

Subregulation 3

Suggest a correction

A licensee who is required under paragraph (2) to inform the Board of the terms of a settlement must do so within 7 days after the Board’s request.

Part 4

DUTIES OF KEY EXECUTIVE OFFICER

Regulation 27

Duties of key executive officer

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Subregulation 1

Suggest a correction

A key executive officer of a licensee must —

(a)

furnish to the Board any information or documents relating to the licensee that may be required, from time to time, by the Board within such time and in such manner as the Board may specify; and

(b)

discharge any other duties relating to the proper administration and management of the affairs of the licensee that the Board may, from time to time, by written notice impose in any particular case.

Subregulation 2

Suggest a correction

A key executive officer must —

(a)

maintain —

(i)

a residential address;

(ii)

a telephone number; and (iii)an email address,at which the key executive officer may be contacted by the Board in relation to any matter concerning the licensee;

(b)

upon the key executive officer’s appointment, notify the Board of the contact information mentioned in sub‑paragraph (a); and

(c)

within 14 days of any change in the contact information mentioned in sub‑paragraph (a), notify the Board of the change.

Part 5

MISCELLANEOUS

Regulation 28

Board may require licensee to cease conducting tours

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Where the Board, upon receiving a complaint from any person, is of the opinion that any tour supplied by a licensee is undesirable or contrary to the interest of tourists, the Board may by written notice require the licensee to, within the time specified in the notice —

(a)

stop supplying that tour indefinitely or for a specified period; and

(b)

refund the amount attributable to the undelivered part of the tour.

Regulation 29

Offences

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Subregulation 1

Suggest a correction

Any person who contravenes regulation 16 shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $5,000 and, in the case of a second or subsequent offence, to a fine not exceeding $10,000.

Subregulation 2

Suggest a correction

Any person who contravenes regulation 5, 7(b) or (c), 8 or 19(2)(a) or fails to comply with a notice under regulation 28 shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $10,000 or to imprisonment for a term not exceeding 6 months or to both.

Regulation 30

Compoundable offences

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The following offences may be compounded by the Board in accordance with section 27 of the Act:

(a)

any offence under section 6(2), 10(3) or 21(2) of the Act;

(b)

an offence under regulation 29(1) or (2), other than an offence under that regulation for a contravention of regulation 19(2)(a).

Regulation 31

Exemption

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Section 6 of the Act does not apply to the following persons:

(a)

any person who supplies a tour where participants only visit places or points of interest within Singapore and where —

(i)

the person does not provide any conveyance to the participants of the tour; or

(ii)

every participant is required to contribute to the movement of the conveyance provided;

(b)

any person who supplies a right to travel on any conveyance only within Singapore and does not carry on a business of supplying any tour;

(c)

any person who supplies services to a licensee for the purposes of a tour;

(d)

any institution of a public character.

Common questions

What is Travel Agents Regulations 2017?
Travel Agents Regulations 2017 is Singapore Subsidiary Legislation, cited as Subsidiary Legislation TAA-RG1 1975, currently marked in force and first recorded in 1975.
Is Travel Agents Regulations 2017 still in force?
Yes — Travel Agents Regulations 2017 is currently in force.
When did Travel Agents Regulations 2017 take effect?
Travel Agents Regulations 2017 was first recorded in 1975.
How many regulations does Travel Agents Regulations 2017 have?
Travel Agents Regulations 2017 contains 31 regulations.
Where can I read the official version of Travel Agents Regulations 2017?
The official text of Travel Agents Regulations 2017 is published at sso.agc.gov.sg.