Regulation 52

must be in English;

must be developed taking into account human factors principles; and

must be structured in a format acceptable to the Director‑General of Civil Aviation.

comprises the elements specified in the Fourth Schedule; and

includes —

a statement signed by the accountable manager on behalf of the AWC holder’s organisation confirming that the material submitted —

accurately defines the AWC holder’s organisation and the operating procedures that its personnel are required to comply with at all times; and

demonstrates the organisation’s means and methods for ensuring ongoing compliance with these Regulations and the applicable requirements of the Act at all times;

the titles and names of the accountable manager and any other person mentioned in regulation 13(1) and (3);

the duties and responsibilities of the persons mentioned in regulation 13(3) and (4), including matters for which any of those persons is responsible for dealing directly with the Director‑General of Civil Aviation on behalf of the AWC holder’s organisation;

the standard operating procedures, for every aircraft type operated for its operations, to be used by crew members and operations personnel;

the details of the following procedures, when applicable to the AWC holder’s operations:

carriage of external loads;

low level flight;

towing, pick‑up and release procedures;

dropping of articles or people, including parachute operations;

spraying operations;

helicopter external load procedures, including flight and ground crew signals and briefing procedures, steps to be taken before starting an external load operation, hazards of oscillating loads, low density loads and unfamiliar load configurations;

firefighting operations;

operation and safety procedures applicable to specialist equipment installed or used on board the aircraft in support of an aerial work operation;

operational restrictions related to an aerial work operation; and

the aircraft flight manual or equivalent document approved by the Director‑General of Civil Aviation.

must be consistent with the aircraft’s flight manual and the aircraft checklists to be used; and

must include procedures relating to the operation of aircraft during all types of normal, abnormal and emergency circumstances.

requests that the amendment or revision be made to the Operations Manual; or

approves the amendment or revision to be made to the Operations Manual.